8268 results found

1. All fonts disappeared in Font Explorer list

   I work on PC with the latest version of Illustrator, version 30.1. None of my fonts show in the drop-down menu. I've deleted and reinstalled Illustrator, deactivated and reactivated the auto-activate Adobe fonts option, checked whether Adobe fonts are synced through the Creative Cloud App. Nothing seems to work, while they work fine on Photoshop and InDesign. The only way I can use a font is by using the Eyedropper tool on an already existing body of text. How do I fix this? Please help!

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Dotted Guides are not precise in GPU preview

   Guides should allow us to be sure about alignment.
   And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
   These should perfectly overlap the edges of the object aligned!

   Look at the GIF attached

   If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Need More Info  ·  Illustrator Engineering responded

   Hi,

   Thanks for reporting this issue.

   
   

   We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

   Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

   Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

   Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

   If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

   Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm IST.

   Thanks and Regards,

   Aishwarya G Gadodia

   Illustrator Team

   
   

   Hi,

   Thanks for reporting this issue.

   
   

   We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

   Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

   Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

   Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

   If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

   Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm… more

3. Illustrator no longer keeping custom layer colors. Layer colors revert to black

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks… more

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue with latest Beta - 30.0.0.114

   Please give it a try and let us know your observations.

4. Real Time Drawing & Editing will not turn off for drawing shapes

   When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

   Steps to recreate:
   turn off real-time drawing & editing
   select random fill color
   select shape tool
   draw shape

   expected result: only vector outline is seen during drawing
   actual result: filled shape is seen during drawing

   I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

   There is no problem when moving an object, that still displays the vector outline as expected.

   When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

   Steps to recreate:
   turn off real-time drawing & editing
   select random fill color
   select shape tool
   draw shape

   expected result: only vector outline is seen during drawing
   actual result: filled shape is seen during drawing

   I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

   There is no problem when moving an object, that still displays the vector outline… more

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

5. Recent Colors is adding the [None] swatch as K=0 and apply white

   When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
   Doesn’t happen for strokes.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

6. New Artboard Paste in Front Fails and Select Artboard Fails in Artboards panel

   Illustrator 29.6.1 - Mac
   When starting with more than one artboard.
   If you select all objects on an artboard. Copy.
   Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
   I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
   You can no longer select an artboard in the Artboards panel and select objects you create on the new artboard using Select All on active artboard.
   This creates a problem in Extendscript or AppleScript because you can no longer set the active artboard correctly and have it display properly even with redraw. This bug does not occur in 29.5

   Illustrator 29.6.1 - Mac
   When starting with more than one artboard.
   If you select all objects on an artboard. Copy.
   Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
   I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
   You can no longer select an artboard in the Artboards panel and select objects… more

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   10 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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7. Scroll wheel over Opacity input field only affects selected object if the input is NOT focused

   1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
   2. Make an object. Keep it selected.
   3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
   4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
   5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or not.

   The settings in the Performance pane of the prefs interact with this:

   If the GPU preview is on, this only happens if 'real-time drawing and editing' is off.

   If the CPU preview is on, this always happens regardless of the status of the real-time drawing switch.

   I observed this on a Mac running OS 14.7.6 and Illu 29.3; this change happened somewhere between 24.3 and 29.3. I just checked 27.8.1 and it has the new, undesired behavior as well. I'll see if I can get the person who brought this glitch to my attention to report their operating system and Illu version here as well.

   This may affect other input boxes, I tried a few different stroke weight boxes and it does not affect them. The original discoverer suggested that other input boxes are affected but only listed the opacity.

   1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
   2. Make an object. Keep it selected.
   3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
   4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
   5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or… more
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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. The name of the missing link gets trimmed from the left side in the file name field in the dialog

   But why the name of the link in File Name field in the dialog gets displayed trimmed from the left side, even though the input has PLENTY of space in my dialog window?
   This behavior is not new.
   I have my guesses that it’s a legacy behavior, to make sure the name is seen on a smaller screen in the smallest dialog... but Ai probably knows the size of the dialog window and can calculate if it fits?

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

   Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
   This worked in previous versions.
   See forum report from Helena here:
   https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Fix is available in version 29.7.1

10. Holding Shift ignores Snap to Grid when creating artboards

    When Snap to Grid is enabled, artboards now respect it, both when moved or get created... unless you hold Shift to constrain proportions when resizing or making it a square.

    Totally works for rectangles, I can see no reason to prevent artboards from behaving in a similar fashion.

    Here’s a somewhat similar request about these also misbehaving with smart guides:
    http://illustrator.uservoice.com/forums/601447/suggestions/46604530

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. Allow to change scale and precision, show/hide units for existing dimensions

    Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
    We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

    The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
    Another thing is to delete a dimension and recreated it (but what if I have hundreds of these on canvas already?)

    Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
    We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

    The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
    Another thing is to delete a dimension and recreated it… more

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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12. Can’t place an object between unfurled groups in Layers

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left side of the tree doesn’t work s well — in Photoshop it just works, in Illustrator we get the 'forbidden' cursor.

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left… more

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    0 comments  ·  Layers  ·  Delete…  ·  Admin →
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13. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

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    Under Review  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. ダイレクト選択ツールの動作がおかしい - Direct Selection Tool can’t move points with Snap to Grid enabled

    ダイレクト選択ツールの動作がおかしいです。(English below Japanese)
    「グリッドにスナップ」がONの状態で、グリッドに沿っていないオブジェクトの辺やアンカーポイントをダイレクト選択ツールでクリックしようとしても選択できません。また、クリッピングマスクを施した画像に関しては、「グリッドにスナップ」がOFFの状態であっても、マスクの辺やアンカーポイントを選択できません。
    このようなことは以前は発生していませんでした。なお、環境設定をリセットしても直りません。

    使用OS：mac OS Sequoia（バージョン15.3.2）
    Illustratorのバージョン：29.4

    The direct selection tool is not working properly.
    When “Snap to Grid” is enabled, clicking on an edge or anchor point of an object that does not follow the grid will not select it correctly. Also, regarding clipping masks, even if “snap to grid” is disabled, the edge or anchor point cannot be selected.
    This troubling event had not occurred before. Resetting the preferences does not fix the problem.

    OS: mac OS Sequoia (ver.15.3.2)
    Illustrator: ver.29.4

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    7 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team says it’s fixed in Prerelease build 29.6.191.

    The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

15. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and press the button in the Color panel... yeah, it won’t work for several of these selected, but that’s another problem.

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    No longer a problem in the latest release

16. Tabs in Swatch Info text are made with spaces instead of actual tabs

    This is so bizarre. A native function for a professional application uses spaces in text to define tab stops, for a non-monospaced font...

    Sure, tabs just won’t work, since they stay in place if the Swatch Info object gets resized.... and Ai still doesn’t allow to scale tabs if needed...

    Instead of making 'Indent to here' work (here is a request about it: http://illustrator.uservoice.com/forums/333657/suggestions/37578991) and use it here, this is hacked, rather dirty, giving a worth example to designers. Change the font and the indentations rips apart...

    Shame!

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. Measure tool / Info panel does not show area for for many things

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound shapes...

    Finally, the Info panel requires you to pick the tool to start showing the area! Perhaps you should just show the area at all times?

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound… more

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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18. Properties Panel Content Missing in Illustrator v29.3

    Description of the Issue:

    After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

    I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

    System Information:

    • Operating System: macOS 15.3.1
    • Adobe Illustrator Version: v29.3

    Steps to Reproduce:

    • Upgrade to Illustrator v29.3.
    • Open an existing file or create a new one.
    • Select an object (e.g., a rectangle) and check the Properties panel.
    • Notice that the panel does not display the full options as it did in v29.2.1.

    Expected Behavior:

    The Properties panel should display all relevant options for the selected object, as it did in v29.2.1.

    Actual Behavior:

    The Properties panel only shows limited options (e.g., "Rectangle" and "Quick Actions") and does not display the full range of properties for the selected object.

    Request for Assistance:

    Please investigate and address this issue in a future update. If a workaround is available, I would appreciate guidance on how to resolve this while using v29.3.

    Description of the Issue:

    After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

    I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

    System Information:

    • Operating System: macOS 15.3.1
    • Adobe Illustrator Version: v29.3

    Steps to Reproduce:

    • Upgrade to Illustrator v29.3.
    • Open… more

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    6 votes

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    5 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is expected to be fixed in the latest Pre-release build 29.4.0.130. If this fix is going to be stable enough, it’d can be pushed into the next GA build.

19. Eyedropper cursor blinks while held

    If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
    Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

    Happens on both Windows and Mac.
    And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

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    6 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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20. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    （Illustrator Ver.29.1)

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    6 votes

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    Resolved (Comments Open)  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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