8170 results found

1. クラウドドキュメントで文字スタイルを削除した後開き直すと削除した文字スタイルが表示される

   環境
   macOS 12.6.3
   Illustrator 26.5.2 および 27.3.1

   再現方法
   1. 新規書類を作成し文字スタイルを作成しクラウドドキュメントとして保存する。
   2. 1で作成した文字スタイルを削除してドキュメントを閉じる。
   3. 閉じたクラウドドキュメントを開くと削除したはずの文字スタイルが表示される

   ただし1で作成したクラウドドキュメントを開きその文字スタイルを編集したり新たな文字スタイルを追加した後に削除した場合はそのクラウドドキュメントを開き直しても削除した文字スタイルは表示されませんでした。

   クラウドドキュメントのみで発生する事象でコンピュータに保存したドキュメントでは発生しないことを確認しています。

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Illustrator suddenly switching to CPU preview, GPU preview greyed out

   My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.

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   9 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.

3. Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB

   Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.

   1. MacOS Ventura 13.1
   2. Illustrator 27.2
   3. Explained in the problem description
   4. Expected result - change color mode of the document. Actual result - application crashes.
   5. Attached a video and report from Apple

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   5 comments  ·  Other...  ·  Delete…  ·  Admin →
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4. Rendering complicated files on MAC requires CPU rather than GPU

   Something is wrong with GPU rendering.

   My old iMac (27" 2016) used to have rendering issues with larger/complicated files. For example, using the HAND tool and moving around, sections would not render/refresh.
   I thought, well it's an old machine the GPU must be dying.

   Then i got a new MacBook M1 MAX with 64GB Memory.

   And I still often see rendering issues and need to switch to CPU.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Illustrator 2023 performance issues in Windows 11

   This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

   I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

   additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti, be quiet 700w PSU, Windows 11 Pro 22H2 22621.963.

   and just today I found the cause of the problem. when reinstalling Illustrator & Photoshop both went pretty well. but when I installed some brush packs in photoshop, that's where the problem appeared. it makes Illustrator extremely slow, even making windows run slow in performance too.

   and thanks for the hard work for the developer team that handles this software problem.
   I hope this performance issue can be fixed quickly.

   This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

   I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

   additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,… more

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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6. Objects are rasterized when pasted from the buffer history

   When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)

   I use the program for Clipboard Manager "Unclutter".

   Because of this bug, it is impossible to use the program normally
   No such bug is observed in Illustrator 26

   Mac OS 13.0.1 (22A400)
   Adobe Illustrator 27
   Mac mini M1

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   24 comments  ·  Other...  ·  Delete…  ·  Admin →
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7. Dashed lines changing style when exporting to SVG

   The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.

   Operating System: Windows 10 Enterprise
   Adobe Illustrator version: 27.0
   Steps:
   1) Open Adobe Illustrator
   2) Create a new file
   3) Draw a line
   4) Open the properties window by going to Window > Properties
   5) Click on the Stroke option
   6) Check "Dashed Line" on
   7) Set the first "dash" to 10
   8) Make sure the rest of the "gap" and "dash" options are blank
   9) Go to File > Export > Export As
   10) Make sure the "Save as type" option is SVG
   11) Click Export button
   12) Set Stylng to Inline Style
   13) Set Font to SVG
   14) Set Images to Embed
   15) Set Object IDs to Unique
   16) Set Decimal to 5
   17) Keep Minify off and Responsive on
   18) Click OK

   If you open the SVG in the text editor, you'll notice "stroke-dasharray: 0 10;" in the styling of the line. It should say "stroke-dasharray: 10;" Unfortunately, it won't let me upload any sample files.

   Thanks,
   Vince

   The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.

   Operating System: Windows 10 Enterprise
   Adobe Illustrator version: 27.0
   Steps:
   1) Open Adobe Illustrator
   2) Create a new file
   3) Draw a line
   4) Open the properties window by going to Window > Properties
   5) Click on the Stroke option
   6) Check "Dashed Line" on
   7) Set the first "dash" to 10
   8) Make sure the rest of the "gap" and "dash" options are blank
   9) Go to File > Export > Export As… more

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   0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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8. On Opening, Illustrator can't read linked files and adds multiple copies of linked images

   On some files, on open, I receive an error regarding linked images and when trying to resolve, Illustrator adds multiple copies of the same linked image without actually fixing the original images. It'll add linked images into locked layers where there were no images.

   This started in version 26.4.1 and have tested with uninstalling newer versions, opening the same files on older versions, and installing newer versions until the issue appears.

   Screenshots attached where it shows it adding in linked images, even on layers that were locked and had no images on save.

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Dialog windows move / float to the left

   Bug Report: Floating windows drift offscreen (see attached video).
   Adobe Illustrator 26.4

   I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

   System Info:
   I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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   18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issues is fixed in macOS 13 Beta 5

10. Symbol items not converted to outlines

    Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Can't change 3D materials color since version 26.3.1

    Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
    In short, color and other 3D material parameters are not longer configurable since version 26.3.1

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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12. "Align dash to corners and path ends" is broken in 2022.

    See title.

    Here's two screengrabs of 2021 and 2022 with the following done in them:

    1. Draw an 800x800 pt circle in the middle of the canvas.
    2. Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".

    2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.

    2022 will render evenly if I switch to "preserve exact dash and gap lengths".

    Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to see if this one got fixed. I don't see anything like this in the existing bugs so I'm gonna guess not.

    See title.

    Here's two screengrabs of 2021 and 2022 with the following done in them:

    1. Draw an 800x800 pt circle in the middle of the canvas.
    2. Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".

    2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.

    2022 will render evenly if I switch to "preserve exact dash and gap lengths".

    Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to… more

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    3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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13. Bleed not exporting as PNG or JPG

    I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
    • I'm using File > Export > Export as... function.
    • There is a 9 pt bleed set up in the Document settings
    • "Use Artboards" option is selected on the Export dialog window.

    I'm on macOS 12.3.1.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. While shift-dragging objects green plus appears and picture clipping file is created.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this… more

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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15. GPU acceleration issue

    Adobe Illustrator have problem with GPU acceleration.

    Some of part of screen disapeared when move object.

    BUG tested on graphics card:

    GTX 1660
    RTX 3060 TI
    RTX 3080 TI
    Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.

    Problem occurs on 2 situations:

    When trim view is enabled,
    When project have many object.
    Watch the attached movie.

    I think this is global problem which which affects all users.
    Tested on different AI versions.
    I think this bug occurs many, many time earlier.

    • 

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the confirmation by the original poster in the latest comment, the problem is gone.

16. need to fix control handles

    Handles have been broken for about 10 years now, time to fix them.
    Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.

    Things like that should not be going wrong in software as old as illustrator.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. AIT file does not open as a new AI file when opening from One Drive.

    I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.

    It should open as a new AI file when opening from AIT file since it is a template.

    FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.

    Doen anyone getting the same problem?

    ---Additional Comment---

    After testing, I found out that this is happening when I open an AIT file from my One Drive folder.

    When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.

    For more details, I am using One Drive App (V.22.002.0103.0004) which I recently updated on Jan-26-2022.

    I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.

    It should open as a new AI file when opening from AIT file since it is a template.

    FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.

    Doen anyone getting the same problem?

    ---Additional Comment---

    After testing, I found out that this is happening when I open an AIT file from my One Drive folder.

    When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.

    For more details, I am using… more

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    7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Line width tool issues

    When changing the line width with the "Width Tool", it creates little triangles in the line and distorts all the corners.

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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19. Blends inside radial repeat doesn't work

    It's grayed out. The possibilities with blends inside radial repeat are HUGE

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    0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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20. Layer Arrow Disappears

    When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.

    Evidence:
    https://youtu.be/Oa8KxjzLFkM

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    3 comments  ·  Layers  ·  Delete…  ·  Admin →
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