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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8270 results found

  1. PARM error with Bounding Box or Free Transform when scaling an image

    I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...

    Any good ideas how to fix?

    4 votes

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    Need More Info  ·  4 comments  ·  Layers  ·  Admin →
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  2. Gradient does not rotate with object when using corner handles (manual transform)

    When an object with a gradient is rotated manually using the bounding box (corner handles), the gradient does not rotate with the object.
    However, using the Rotate tool or Object > Transform > Rotate results in correct gradient behavior.

    This silent inconsistency leads to invisible errors in print output — especially in professional workflows.

    🧪 The bug was tested on multiple Illustrator versions, macOS and Windows, fresh installs, and clean preference files. It is reproducible.

    🔗 Forum discussion with video + .ai file proof:
    https://community.adobe.com/t5/illustrator-discussions/gradient-not-rotating-with-object-during-manual-rotation-caused-an-88-000-try-print-job-loss/m-p/15408772

    4 votes

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    1 comment  ·  Gradients  ·  Admin →
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  3. Baseline Shift units change to points when Language Options gets changed to East Asian

    For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.

    4 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

    4 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. [ExtendScript] Cannot set TextRange.justification to value in ParagraphStyle

    We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.

    For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set textRange.justification to LEFT.

    Script:

    (function () {

    var doc = app.activeDocument,
        textFrame
    …
    4 votes

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    1 comment  ·  SDK and Scripting  ·  Admin →
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  6. 線幅と効果を拡大・縮小がリセットされる

    29.5.1にてアップデート後
    線幅と効果を拡大・縮小がリセットされる。
    環境設定も拡大縮小時もチェックボックスを入れていたのに気づかない間にリセットされる。

    4 votes

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    20 comments  ·  User Interface  ·  Admin →
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  7. Applescript—cannot save Illustrator file if embedding ICC profiles

    This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

    The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

    save document 1 in filePath as Illustrator with options {embed icc profile:true}
    I have verified that…

    4 votes

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  8. Enough with the memory sucking "upgrades" already!

    Hey Adobe, you've already forced us all to pay more for your subscription based software model now, so maybe instead of focusing so ******* building memory sucking AI generative tools for people who aren't artists, you should provide a version for the folks who don't need all this new ****. Stop messing with perfectly good and functional software that real artists want to use! I can't even tell you how many times the recent releases have crashed and I lost all my work, it's incredibly frustrating! I have a new macbook pro that can handle the demand, so the problems…

    4 votes

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    4 comments  ·  Performance  ·  Admin →
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  9. HEX Franklin Variable Font is Not Visible when Editing

    I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

    Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

    4 votes

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    9 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Objects vanish when a PDF is exported

    The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

    4 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

    Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

  11. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

    When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

    This appears to be present in several versions of Illustrator dating back to…

    4 votes

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    1 comment  ·  Gradients  ·  Admin →
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  12. Locate Object highlights the first child of a selected group instead of the group itself

    When we select a group on canvas and click the Locate Object button, the tree gets unfolded and scrolled to the group.
    But for some strange reason, the item highlighted in the tree is not the group itself, but the first child within.
    This behavior is not new (although there was a time when Ai even used to keep the layer highlighted instead), but it feels odd.

    4 votes

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    0 comments  ·  Layers  ·  Admin →
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  13. Custom toolbars with plugin tools rearrange themselves alphabetically on launch

    Windows 11, Illustrator 29.3.1
    I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.…

    4 votes

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    3 comments  ·  User Interface  ·  Admin →
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  14. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then…

    4 votes

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    Resolved (Comments Open)  ·  0 comments  ·  Tools  ·  Admin →
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  15. Bullets/Numbering indents don't scale with type objects

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt,…

    4 votes

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    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Radial gradient not properly centered on some objects.

    Radial gradient should be centered on object's center, not on it's bounding box. It is possible to move the gradeint's start point and to scale the endpoint circle, but there is no way to move the center of the endpoint circle.

    4 votes

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    2 comments  ·  Gradients  ·  Admin →
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  17. Conversion from CMYK to Grayscale is wrong

    Converting CMYK values to Grayscale will not give the expected result. C=50 M=50 Y=50 K=50 converts to 100% Grayscale in a CMYK document.
    The same C=50 M=50 Y=50 K=50 converted to R: 92 G: 81 B: 76
    in an RGB document it converts to 67,16% Grayscale, which looks more like the expected Gray value.

    4 votes

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    5 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. Locking child objects in a locked top layer is not respected when the layer is unlocked and won’t toggle back

    If I have a layer locked and I click a pale lock icon next to a child item, the lock becomes solid, as if I am overriding the 'the parent is locked' status... but it can’t be toggled back.

    More of it, I expect this overridden status to stay when I unlock the parent — instead it gets dropped.

    4 votes

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    1 comment  ·  Layers  ·  Admin →
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  19. [ExtendScript] Rasterizing group creates two rasterItems

    1. MacOS 15.2.
    2. Adobe Illustrator 29.1
    3. Open demo document (attached) and run script (below).
    4. Should create one RasterItem, but instead creates two.

    Test Script (for use on attached test file):

    
(function () {

    var doc = app.activeDocument;
    var item = doc.groupItems[0];

    // Raster Options
    var rasterOpts = new RasterizeOptions;
    rasterOpts.resolution = 192;
    rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
    rasterOpts.backgroundBlack = false;
    rasterOpts.clippingMask = false;
    rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
    rasterOpts.convertTextToOutlines = false;
    rasterOpts.includeLayers = false;
    rasterOpts.padding = 0;
    rasterOpts.transparency = false;
    rasterOpts.convertSpotColors = true;

    doc.rasterize(item, item.geometricBounds, rasterOpts);

    var count = doc.rasterItems.length;

    if (count > 1)
        alert('The rasterization created two images but should have created only one.');
    …
    4 votes

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    2 comments  ·  SDK and Scripting  ·  Admin →
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  20. Trying to open Library tab, says 'Page failed to load'

    When navigating to the CC Library panel, says "Page failed to load"

    4 votes

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    3 comments  ·  Cloud, Libraries  ·  Admin →
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