391 results found

1. Illustrator CC won't embed color profile correctly

   Windows 10 64-Bit
   Illustrator 22.0.1

   Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
   My colormanagment is synched via Bridge.

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

2. Object color defaults when selecting new colors

   When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with a file.

   When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with… more

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3. Pressing None button in tool Panel for mixed fill/stroke doesn’t work

   If you have a selection with different fills and/or strokes, Ai will mark it with question marks in fill/color selector.

   And if you want set it to None, you should be able to click the button below — but it doesn’t work.

   But the same button in Color panel works, and the '/' hotkey works.

   Please fix this.

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4. カラーコード入力で色を変えると戻れない

   Illustrator 26.2.1
   windows10 21h1

   カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
   まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。

   コミュニティに投稿し、再現されている方がいるのでバグだと思います。

   ご対応のほどよろしくお願い致します。

   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%AB%E3%83%A9%E3%83%BC%E3%82%B3%E3%83%BC%E3%83%89%E3%82%92%E6%89%8B%E6%89%93%E3%81%A1%E3%81%99%E3%82%8B%E3%81%A8%E6%88%BB%E3%82%8C%E3%81%AA%E3%81%84/td-p/12870738

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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作（アクション）として正しく認識されない現象」の再現を確認いたしました。

   開発の対応状況などは、こちらでご報告できればと存じます。

   今後ともよろしくお願いいたします。

   Illustrator チーム

5. CMYK Colors change by themselves randomly

   Watch as I simply keep trying to specify a color in a CMYK document. Simply changing the hex code, then deselecting the element, then double click the fill box to open the color, and sometimes it stays, sometimes it changes. I change it, it changes again. I need this to work 100% I can't have colors randomly changing on me after I specify them. I can also trace similar color problems back since v6 or so - had many color inconsistencies between illustrator versions, this constant color shift battle has to be fixed

   Mac 10.13.6
   Illustrator CC 23.0.2

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6. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

   According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

   There are easy steps to reproduce this problem from scratch.
   1. Create a new RGB document, using Web Document Profile
   2. Go File > Document Color Mode > CMYK
   3. Create a rectangle
   4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
   5. Open Color Picker again and check the values.

   Expected — CMYK 15-30-45-15.
   The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

   If I enter these same values in Color panel — they get accepted fine.
   Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

   My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
   Please fix.

   According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

   There are easy steps to reproduce this problem from scratch.
   1. Create a new RGB document, using Web Document Profile
   2. Go File > Document Color Mode > CMYK
   3. Create a rectangle
   4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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7. Dragging a gradient slider stop changes the opacity of other stops on the slider

   Hi all.
   Since I was asked by one of the Adobe employees, here's my post.
   Windows 10.

   I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.

   Say I have the following:

   Stop 1 - position 0 - Opacity 0
   Stop 2 - position 25 - Opacity 100
   Stop 3 - position 75 - Opacity 100
   Stop 5 - position 100 - Opacity 0

   I need a zero opacity stop on position 50 and 'Alt-drag' the stop on either 0 or 100 to position 50 to copy it.
   This always worked, but no more.
   Instead, in the latest version it removes the opacity values from every stop it passes.

   If I 'Alt-drag' an opaque stop the same happens, all stops that used to be transparent are now fully opaque.
   It sometimes even affects stops in the vicinity, sigh.

   I can't work like this. I mean, I know workarounds, but I simply want to get on and work normally (fast). Can we hope for a speedy fix?

   Hi all.
   Since I was asked by one of the Adobe employees, here's my post.
   Windows 10.

   I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.

   Say I have the following:

   Stop 1 - position 0 - Opacity 0
   Stop 2 - position 25 - Opacity 100
   Stop 3 - position 75 - Opacity 100
   Stop 5 - position 100 - Opacity 0

   I need a zero opacity stop on position… more

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8. Blue is now purple

   When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)

   This also happens when I drag&drop an image that has vibrant blue colors in it.

   Any ideas why this is happening?

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9. Eyedropper STILL not wroking on grouped objects in Illustrator 24.2.3

   When using the eyedropper on grouped objects, it'll show correctly in the color panel, but it'll only apply the stoke color to the group. Please fix this! The eye dropper has not worked for grouped objects for way too long now.
   Windows 10
   Illustrator 24.2.3

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10. Problem Illustrator 24 does not support the old PANTONE libraries

    I tried to follow your guide: https://helpx.adobe.com/illustrator/kb/pantone-plus.html, that I always used to insert the old PANTONE libraries and have a conversion to CMYK instead of LAB and in this version it doesn't work.

    I contact the online chat and they replied that this thing with ILLUSTRATOR 24 is no longer supported, and it is absurd.

    I also tried to install the prereleas 24.0.1 but it doesn't work.

    I can't work without this.

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11. Mirrored objects with freeform gradient applied loose their fill

    When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays

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12. Making changes to rgb vector artwork causing color changes

    Using the latest version of Illustrator CC, when I open a particular logo (a multi-layered object with active strokes) and make any changes (ex: outline strokes, rotate, re-scale, etc), I experience a color dulling and color changes to the entire logo.

    Oddly enough this only happens with the RGB version of the logo, not the CMYK version of the logo. And when I cmd-z these actions the color dulling / color changes won't revert back. In all of my years using Illustrator I've never witnessed this strange behavior, which is why I assume this is a bug.

    Even stranger, after the color changes appear, when I try applying the same exact color swatch to all layers, some of the colors still remain dull. For example, if I select the leaf in the artwork (which consists of a color fill and a stroke) and I apply the same color swatch to both the color fill and stroke, the stroke shows a dull color, yet the color fill shows the actual color. Even though all layers and groups show 100% opacity. The file has been set to RGB color mode, has been converted to RGB, and I'm using RGB swatches.

    Can someone please look into this? I'm unable to make edits to my files. Could this be a result of opening a PDF file that was created in a past version of Illustrator on another computer? I wouldn't think that would be the issue since the file doesn't use anything fancy (just brush strokes and color fills), and this doesn't explain why I'm not experiencing these problems with the CMYK version of the same exact artwork.

    Using the latest version of Illustrator CC, when I open a particular logo (a multi-layered object with active strokes) and make any changes (ex: outline strokes, rotate, re-scale, etc), I experience a color dulling and color changes to the entire logo.

    Oddly enough this only happens with the RGB version of the logo, not the CMYK version of the logo. And when I cmd-z these actions the color dulling / color changes won't revert back. In all of my years using Illustrator I've never witnessed this strange behavior, which is why I assume this is a bug.

    Even stranger, after… more

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

13. Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality

    Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image, but it does not after renaming. After saving and reopening the file, both the original spot(used in the image) and the renamed spot swatch will be visible in the Swatches Palette.

    I've observed this behavior in the following installs:
    MacOS 11.5.2, Illustrator versions 25.3.1 & 25.4.1
    Windows 10, Illustrator version 25.2.1

    It is important that the Swatches Palette correctly reports the spot colors used in images. The renaming of a spot swatch used in an image breaks at least one of the save scripts we use in production. It also causes an error upon saving on machines with Esko plug-ins installed.

    Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,… more

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14. Spot colour on non-print layer will appear in separations as CMYK

    1. Setup a spot colour

    2. Apply it to any object

    3. Set your layer to no printing

    4. Check the separations

    It shows the spot colour as CMYK.

    Until you set the layer to Print again.

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15. Freeform gradient doesn't export to svg

    When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.

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16. Some freeform gradients change when selected with one or more other objects

    The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.

    Please view this thread, as it includes a complete description of the problem and several photos:

    https://community.adobe.com/t5/illustrator/why-does-an-object-s-gradient-change-when-i-select-or-move-the-object/m-p/11602618?page=1#M252528

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17. Editing Pattern Swatch + Saving = Crash (unsaved, unrecovered)

    After creating a new pattern swatch with about a dozen objects, I double click the swatch to change the pattern settings. Either of the following scenarios cause Illustrator to crash EVERY TIME, using ANY of the last 3 versions of Illustrator:
    — hitting Command+S to exit pattern editor while saving
    — double clicking to exit, and then hitting Command+S at any point afterwards

    TLDR; hitting Command+S anytime AFTER editing a pattern swatch is crashing Illustrator

    I've replicated this issue about 2 dozen times now across all 3 most recent builds of Illustrator available through CC.
    I haven't yet tried saving through the menu, so I don't know if it's isolated to just the keyboard shortcut.
    I have found one annoying work-around: copy the objects I want to build the pattern from, past them into a new, blank document, create pattern swatch, edit swatch, apply to shape, copy shape, paste back into original document. If I perform those steps, I can save without crashing Illustrator. Obviously not an ideal scenario as you want to edit your patterns in proximity to the art you are applying them to.

    After creating a new pattern swatch with about a dozen objects, I double click the swatch to change the pattern settings. Either of the following scenarios cause Illustrator to crash EVERY TIME, using ANY of the last 3 versions of Illustrator:
    — hitting Command+S to exit pattern editor while saving
    — double clicking to exit, and then hitting Command+S at any point afterwards

    TLDR; hitting Command+S anytime AFTER editing a pattern swatch is crashing Illustrator

    I've replicated this issue about 2 dozen times now across all 3 most recent builds of Illustrator available through CC.
    I haven't yet tried saving… more

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18. Freeform gradient fill disappears on select all action

    1. OS: Windows Version: 10.0 System Architecture: x64 Illustrator v 23.0.6 (64-bit)
    2. I used a freeform gradient fill to fill a path and upon doing a select all to group a few different paths and shapes for easier movement or duplication, the fill of the path disappears and I need to either rebuilt the gradient or re-load the file as even doing CTRL+Z doesn't bring back the gradient
    3. The expected result is that the gradient remains as it was when doing a select all (Either through CTRL+A or using the Selection Tool)
    4. The Fill for the path disappears and the freeform gradients of all other shapes and paths are messed up.

    1. OS: Windows Version: 10.0 System Architecture: x64 Illustrator v 23.0.6 (64-bit)
    2. I used a freeform gradient fill to fill a path and upon doing a select all to group a few different paths and shapes for easier movement or duplication, the fill of the path disappears and I need to either rebuilt the gradient or re-load the file as even doing CTRL+Z doesn't bring back the gradient
    3. The expected result is that the gradient remains as it was when doing a select all (Either through CTRL+A or using the Selection Tool)
    4. The Fill for the path disappears and the freeform… more

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19. Generic Color Palate

    I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last 23 years and have never experienced anything like this.

    I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Patern Maker's Numeric Scaling Is Broken

    I'm creating a step and repeat wall using 2 graphics.

    In a brick by column pattern, individual graphics can't be scaled using the menu dialog (Object>Transform>Scale).

    However, they can be scaled using the tool panel's scale tool (keyboard shortcut s).

    Entering precise scaling measurements that are supported in earlier versions of Illustrator would be appreciated!

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.