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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Unable to click on colour swatches in colour guide panel with Wacom Intuos pen

    It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No…

    2 votes

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  2. 2 votes

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  3. Color Reduction Options reset after restart

    1. MacOS 10.13.5 / AI 22.1
    2. changing "Colors" to all, untick "Preserve" White and Black
    3. I expected these options to be saved and the same after a restart of AI
    4. after starting AI "Colors" are always reset to "Auto", "Preserve White" and "Black" is always ticked

    Some of the color reduction options are always reset after restarting AI, e.g. "Colors" will always revert back to auto and "Preserve" white and black will always be ticked.
    Colorize method on the other hand will stick.
    This is like this since at least a couple of versions, also on Windows 10 with AI 22.1

    2 votes

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  4. Color Mixer Bugs + Feature Request

    I use the color mixer (color wheel) daily. I have come across an annoying bug, as well as a couple features missing:

    Bug: Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to…

    2 votes

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  5. Clicking on swatch in PMS Color panel jumps down to list

    So I am using a pantone color swatch book panel in Illustrator and I'll be at the top of the list and I'll click on a swatch color to change a shape's color and for some reason when I click on the swatch, it will jump down near the bottom or middle of the list so I'll have to scroll back up and click on the swatch again. It get's really tedious especially when I have to change a lot of colors or I have to go and search for a while for the pantone color again.

    2 votes

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  6. Eyedropper wants to convert everything to text color?

    I have several elements that need to be colored the same way. After coloring the first one, I'm trying to color pick it to color the others... only as soon as I hover over the previously colored object a T appears next to the eyedropper and it colors the object black, regardless of the color I click on with the tool.

    There is NO text on the page!

    I cannot find anything that addresses this problem, and I'm wasting a lot of time trying to figure it out.

    2 votes

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  7. Vectors and Paintstrokes Destroyed by Opening in AI CC

    Files on Adobe Illustrator CS5 when opened in AI CC are totally distorted and altered. The live paint feature was eliminated from AI CC and so I assume this is why my lines are interpreted as choppy and broken even though they are coded as vectors is CS5. My paint strokes also have distortions and artifacts in them, making the piece unrecognizable from its former iteration and requiring hours of work in hopes of fixing it. The inability for simply being able to maintain old works from earlier versions of illustrator is a mind blowing oversight. AI CC is not…

    2 votes

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  8. Show Tints/Shades menu issue

    Show Tints/Shades menu in color guide does not allow to select a color on a first click, most of times you have to click several times to select the color, and on my Cintiq 13 Companion it is almost impossible to do it with the stilus.

    2 votes

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Borders_Dashed Treatment Changes Spot Color to Process

    I draw a box, stroke it with a spot color, apply a "borders_dashed" treatment. The Spot color becomes process. Please fix.

    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    2 votes

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Error al crear patrones

    Cuando uno crea patrones a la vez se crean como cuadrados que serparan lo patrones esta se puede ver cuando uno expande el objeto, pero tambien a la vez afecta en el diseño cuando lo llevamos a Photoshop.

    1 vote

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  12. Cannot modify Fill and Stroke color of objects

    Sometimes when the object is selected (think it is the select tool activated by A) I cannot modify the color of the stroke or fill. The popup menu that I usually use for this does not work.

    1 vote

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  13. swatch panel missing

    The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.

    1 vote

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  14. Color Guide not working

    I'm working on a project and when i try to use the color guide to copy a color it doesn't let me put the color in.

    1 vote

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  15. separation preview isnt working with eps files with the new update

    I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working

    1 vote

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  16. Attribution NUMÉRIQUE des couleurs

    I type it : " C 18 / M 98 / J 97 / N22 "

    I save.

    Then i open the color's details.

    I get : C 22,68 / M 97,9 / J 99,65 / N 17,56

    If i type EXACTLY a number, i want to get EXACTLY THIS NUMBER. And if i go to RGB and then come back to CMJN, I WANT EXACTLY THE NUMBER I TYPED. Why i typed this value ???? Cause i want THIS value. Not another.

    1 vote

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  17. Colour of object incorrect

    1. macOS Mojave and Window 2018
    2. v25.3.1

    I have this problem with second times. whether text or object, the colour shown don't match with actual. you can see my upload image. the path text should be show as black colour. and why it shows as white colour?? Have someone face this problem before?

    1 vote

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  18. Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)

    Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.

    MacBook Pro
    •Quad-Core Intel Core i7, 3.1 GHz
    • Memory: 16 GB
    • Mac OS Big Sur 11.4
    • Illustrator v 25.3.1

    1 vote

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  19. Gradient Fills and Drop Shadows

    Gradient fills are not working on text in Illustrator. It just turns the text black. Also, after I converted the text to outlines, drop shadows won't show.

    1 vote

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  20. "Emular Adobe Illustrator 6.0"

    El programa automáticamente se cambia al ajuste de color: "Emular Adobe Illustrator 6.0" aún cuando ya tenga otro ajuste de color, el software persiste en cambiar el perfil.

    1 vote

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