Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
367 results found
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Pantone Solid Spot colors added from InDesign to a CC Library become Magenta Process colors in Illustrator A Pantone Solid Spot color (or any Lab spot color) added to a CC library in InDesign will become 100% Magenta CMYK Process color in the Swatches panel when added from the CC library by double clicking in Illustrator.
12 votes -
Color change Problems I have a collection of swatch colors that I save, and for some reason, they are all getting dull. A bright orange to darker gradient turns to a muddy orange and all of the swatches are dull. I copy the logo from an older file and realize how dull my colors have become. You can see how dull the colors have become in the attached image. Also, the Graphic Styles have become duller. You can see the new refreshed colors form a different file with the two swatches at the middle bottom of the Graphic Styles window. This is a…
11 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Opacity mask not working with freeform gradients I am trying to make an opacity map with a freeform gradient. It previews correctly but as soon as i try to leave the dialog box it goes completely white. Doing exacly the same thing with the same objects but with a regular gradient instead works just fine.
10 votes -
STRUMENTO CONTAGOCCE E TESTI DI COLORE DIVERSO NELLO STESSO BOX Ho un box di testo con alcuni caratteri rossi ed alcuni caratteri neri.
Voglio copiare tutte le specifiche di testo (font, ecc.) da un altro blocco di testo con lo strumento contagocce senza modificare i colori del box di destinazione.
Vedo che dallo strumento contagocce ci sarebbe la possibilità di escludere/includere il rilevamento del colore, ma quando si applica al box di destinazione tutto il testo contenuto diventa di un unico colore....
PREGO RISOLVETE, GRAZIE !!9 votes -
Overprint attribute does not work adequately Create or select any object. On the Attributes panel set Overprint Fill/Stroke checkmark.
After deselecting object Overprint attribute remains CHECKED instead of resetting. And every newly created object instantly receive this Overprint attribute!Very annoying and sometimes cause real troubles with undesired overprinted objects.
Overprint attribute should reset to UNCHECKED after deselecting an object.
9 votes -
CC Library to Illustrator Swatch: Name Length Bug Creates Magenta Spot Color When adding a Color Swatch to Illustrator from the CC Library:
If the CC Library item's name is over a certain number of characters, Illustrator cannot import the swatch correctly.
Instead, Illustrator imports the CC Library color as a Magenta Spot Color.
The only workaround currently is to shorten the CC Library item's name to match the maximum allowed characters for an Illustrator Swatch, and then import the color.
FIX: Allow more characters for Illustrator Swatch names to be compatible with with CC Library character length for items.
8 votes -
Global Color swatch copied into new document even if not used on element being copy/pasted. Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from…
8 votes -
ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる 塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある バグです。
8 votes -
カラーコード入力で色を変えると戻れない Illustrator 26.2.1
windows10 21h1カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。コミュニティに投稿し、再現されている方がいるのでバグだと思います。
ご対応のほどよろしくお願い致します。
7 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作（アクション）として正しく認識されない現象」の再現を確認いたしました。
開発の対応状況などは、こちらでご報告できればと存じます。
今後ともよろしくお願いいたします。
Illustrator チーム
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Freeform Gradient not working with Compound Path Freeform Gradient does not work on a Compound Path (e.g. an outlined text or logo). Ai doesn't give any feedback on the problem, it just does not work.
7 votes -
CMYK Colors change by themselves randomly Watch as I simply keep trying to specify a color in a CMYK document. Simply changing the hex code, then deselecting the element, then double click the fill box to open the color, and sometimes it stays, sometimes it changes. I change it, it changes again. I need this to work 100% I can't have colors randomly changing on me after I specify them. I can also trace similar color problems back since v6 or so - had many color inconsistencies between illustrator versions, this constant color shift battle has to be fixed
Mac 10.13.6
Illustrator CC 23.0.27 votes -
Dragging a gradient slider stop changes the opacity of other stops on the slider Hi all.
Since I was asked by one of the Adobe employees, here's my post.
Windows 10.I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.
Say I have the following:
Stop 1 - position 0 - Opacity 0
Stop 2 - position 25 - Opacity 100
Stop 3 - position 75 - Opacity 100
Stop 5 - position 100 - Opacity 0I need a zero opacity stop on position…
6 votes -
Color Theme Picker works with problems After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.
The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to…
6 votes -
Blue is now purple When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)
This also happens when I drag&drop an image that has vibrant blue colors in it.
Any ideas why this is happening?
6 votes -
Eyedropper tool not showing correct colors sampled outside of Illustrator When I click and drag the eyedropper tool outside of Illustrator to sample a color from something else (a website, pdf document, etc.), the color isn't correctly picked up.
For example, if I move the eyedropper over something orange, it shows in Illustrator as blue or black; even if I sample a large white space, it shows in Illustrator as a different color. It seems to only be showing sampled colors as white, neutral, black/gray, and shades of blue.
The program is up-to-date.
I tried it in two browsers, Chrome and Safari, and the results were the same in both. …6 votesWe have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.
You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.
Please try this and reply in comment if the above suggestion worked for you.
-Rama
Illustrator Team -
Cannot see gradient annotator when several objects are selected Hi, in the latest version of Illustrator (2020), I can't see the gradient annotator when I select several objects at the same time. With a single object selected the annotator looks correctly, but when selecting two or more objects it is no longer displayed.
In previous versions, the gradient annotator is shown when selecting several objects, which I find very useful for copying the properties of the gradient from one object to another.6 votesI am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Problem Illustrator 24 does not support the old PANTONE libraries I tried to follow your guide: https://helpx.adobe.com/illustrator/kb/pantone-plus.html, that I always used to insert the old PANTONE libraries and have a conversion to CMYK instead of LAB and in this version it doesn't work.
I contact the online chat and they replied that this thing with ILLUSTRATOR 24 is no longer supported, and it is absurd.
I also tried to install the prereleas 24.0.1 but it doesn't work.
I can't work without this.
6 votes -
Making changes to rgb vector artwork causing color changes Using the latest version of Illustrator CC, when I open a particular logo (a multi-layered object with active strokes) and make any changes (ex: outline strokes, rotate, re-scale, etc), I experience a color dulling and color changes to the entire logo.
Oddly enough this only happens with the RGB version of the logo, not the CMYK version of the logo. And when I cmd-z these actions the color dulling / color changes won't revert back. In all of my years using Illustrator I've never witnessed this strange behavior, which is why I assume this is a bug.
Even stranger, after…
6 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator CC won't embed color profile correctly Windows 10 64-Bit
Illustrator 22.0.1Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
My colormanagment is synched via Bridge.6 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.
5 votes
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