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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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382 results found

  1. Fill/stroke color changes won't work despite restart/Illustrator being up to date (windows 11)

    On my PC with Windows 11 that's up-to-date (as is Illustrator), I've lost the ability to change fill and stroke color even when a shape is selected, and even after rebooting my laptop. Note the orange-circled areas in the screen capture for reference.

    1 vote

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  2. 1 vote

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  3. Pattern problem when making PDF

    Artist created an ILL file in 27.9 version, using Pattern Swatches and also used a transparency on that pattern in the art. When PDF is created and opened, I get an error:
    "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

    The pattern does not display at all along with this display in Acrobat.

    I did a test and replaced my version of 27.9 ILL to version 27.0. And it works perfectly. PDF does not flag an issue and RIPS properly as well.…

    1 vote

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  4. Colors Get Stuck in the Adobe RGB Color Space When Switching From Adobe RGB to sRGB

    When I change the document color profile from sRGB to Adobe RGB and then back to sRGB, all the colors get stuck in the Adobe color space.

    How to reproduce the problem:

    1) Create an sRGB document with an R: 0 G: 255 B: 0 object.

    2) Assign the Adobe RGB color profile.

    3) Assign the sRGB color profile.

    1 vote

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  5. No overprint objects but a dash appears in Attributes panel

    Documents that have no fill or stroke objects set to Overprint show a dash in the Attributes panel checkbox that makes you suspect there is overprint. Confusing, nothing should be checked if nothing is set to overprint. The example show a dash for fill when the image is selected and a faint dash for stroke when the text is selected.

    1 vote

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  6. Color Picker changes the settings when saved

    I am tweaking a color in Illustrator CC. I make slight adjustments to the Saturation and Brightness controls and hit Save. When I open the color picker again, the Hue, Saturation and Brightness controls are all shifted slightly. The Hue is especially disconcerting as it appears to be shifting left with every save.

    1 vote

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  7. Livetracing Bitmaps gives results with random shades of black

    Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.

    1 vote

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  8. RGB colors keep changing on their own

    RGB colors keep changing on their own. File is open and after a while the rgb colours have changed. They become duller and keep needing to be reset. I have set the file up in rgb web mode. Have checked the color profile to rgb also. This makes illustrator almost unusable. Can't send file to client without having to go through every color to make sure it hasn't shifted. Serious bug issue that has been reported on before in 2022

    1 vote

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  9. Files have a swatch that cannot be deleted

    Please help me understand why this swatch cannot be deleted. In this case it is a Pantone swatch, but in other files it's just a global color. I have deleted all objects and links in this file to be sure it's not connected to some hidden element.

    Thank you for looking. It is becoming an issue in file cleanup for clients. They all have this one odd, unremovable swatch from another project.

    1 vote

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  10. Merge Swatches not working

    Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
    But in Ai, the 3 Swatches remain,

    1 vote

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  11. Using Color Guide causes Illustrator to crash

    When selecting a harmony rule in the "Color Guide" window Illustrator crashes time and time again. I'm running Illustrator v.27.4.1 on an M1 running Ventura 13.2

    1 vote

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  12. Consistant crashing when trying access swatches through color picker window

    As per title

    Version 27.4
    M1 MacBook Pro, Monterey 12.5.1

    1 vote

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  13. Recolour tool does not load custom colour palettes (AI 27.3)

    I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side

    1 vote

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  14. color doesn't reflect to the object except black and heavy color in all color modes

    the colors pnale is going very weired it only color the dark colors only and when trying to change to lighter colorit wondnt respond.
    pleas note this error ocured in any color mode. and the color slider interact differently than mouse cursor.
    please see the attached GIF
    operating system Windows 10 last update
    Illustrator 27.3.1

    1 vote

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  15. Illustrator Apple Silicon Bug (Eyedropper issue)

    It is a weird bug that appear on "some file" which trasfered between M chip & Intel chip.
    (It caused lots bug when a file transferred between these 2 chips)

    You can see when I pick a color, it gives me a wrong color (red) which was never used in this file!

    The only way to figured out is ... pick more times ! D:

    Laptop Version:
    MacOS 13.2.1 (for now)
    Apple Silicon Chip M1 Max
    Illustrator ver: 26 to 27.1.3

    1 vote

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  16. Colour Change when pasting object from one document to another

    I have an object with colour #D96581. If I copy this object from an RGB document and paste it into a new RGB document, the HEX colour changes.

    1 vote

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  17. PROBLEM Mixing and changing swatches colours in the file...

    We are currently designing on about 250 designs witch we have in the same file as different art boards. In the swatches panel we have created two different groups of colours (each group has 8 swatches). We design in each art board (for example Art 1) with one of the group colours (lets name it A). When we finish colouring Art1 we copy the design in the next art board Art2 and now we colour it using the other group (lets name it B). We save the file and the next day when we open it we find that the…

    1 vote

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  18. Color UI won't stop auto filling in shapes with a last used color

    I don't know if this is a bug or not, but ever since updating to Illustrator 27.2, the color picker in the color UI (after holding shift + click) won't stop auto filling in selected shapes with the last applied color used to fill in a previous shape. This is very frustrating and significantly bogging down workflows.

    Running on MacOS Monterey version 12.0.1 using Illustrator version 27.2

    1 vote

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  19. Color Mismatch when copy/pasting within Ai

    In 27.2, copy/paste, while staying in Ai gives a color profile mismatch warning.

    This is weird and should never happen. It also asks to Merge color swatches.

    1 vote

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  20. 색 오류

    RGB, CMYK 변환을 하지도 않았는데,

    작업을 하다 보면 색상이 탁해져있습니다.

    실제 컬러값도 변경 되어있었습니다.

    오류 해결 부탁드립니다.

    1 vote

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