Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1151 results found
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Overprint is activated (but not checked on) when exporting jpegs or png on symbols
In the last two versions of Illustrator (28.4.1) and on, exporting artboards as JPEGS or PNGs does not work properly. Only happens when dynamic symbols are used within the artwork. It looks as if the overprint feature is activated, but those boxed are not checked on any elements of the symbols. This is not an issue on 28.3 version.
Attaching two examples of exporting as jpegs. One in 28.3 version, the other in the two later versions.
1 vote -
Unable to export to SVG using 'Export to Screens'
I cannot Export to Screens using SVG - gives an error of 'unable to export following files'. I've tried a simple shape too and that doesn't work! The only way I can do it is to 'save as' SVG and change to SVG 1.0.
Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
Imported DXF file make the Illustrator very slow
Illustrator 28.6, iMac 5K, 27" 3,8 GHz 8-core Intel Core i7, 16 GB Ram
I have importen DXF files during 14 yers with no problems. Now it takes 5-6 minute to open the DFX file, and the iMac gets very slow. One click - pause -one click-pause (1 second)1 vote -
Ich kann in Illustrator keine Files mehr öffnen
Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.
1 vote -
SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG
The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
<svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
<style type="text/css">
.st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
.st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
</style>When you actually save this with OK it changes to :
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
<defs>
<style>
.cls-1 {…3 votesThis change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.
Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.
Please describe what engine changes affect you and why.
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Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.
This seems new to 27.9 and removes confidence in save presets.
Steps to replicate:
1) Save file as Adobe PDF format
2) Select [Smallest File Size] from presets.
3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
4) Click Save PDF
5) Save file as Adobe PDF format
6) Select [Smallest File Size] from presets.Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).
2022 Mac Studio M1 Max, Illustrator 27.9
8 votesThis issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
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Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working
'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.
1 vote -
does not export SVG
Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported
1 vote -
Export As SVG - incorrect size
I compared the results of the "Save As SVG" and "Export As SVG" commands.
I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.The decimal point settings are the same in both cases.
Adobe Illustrator 28.2
7 votes -
Placing an SVG file with View->Snap to Pixel enabled distorts the image
If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.
2 votesExpected to be fixed in the latest Beta Build 29.5.35 — please check and comment back
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Save as PDF doesn't export opacity correctly when placed back into illustrator. Save 5 minutes prior was fine.
I made a small change to my illustrator file and it stopped saving correctly. Objects with opacity under 100 do not show up correctly after PDF save and when placed into Illustrator. Please help. The attached images show the PDF once saved and then the PDF after being placed into Illustrator.
1 vote -
Save as PDF turns rectangles white, regardless of pdf settings.
Saving a file as a pdf, whether illustrator capabilities are enabled or not, converts my rectangles (made with the rectangle tool (M)) to white. I've tried multiple files, new files, changing from cmyk to rgb and back again, and this keeps happening. If I use the same swatch and draw a shape with the pen tool, this is a non-issue.
1 vote -
Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024
When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.
1 vote -
More issues with Export to svg
Found another issue with Export to svg in recent updates which means my svg's don't work down stream. Previuosly the first few lines of the svg read as
<?xml version="1.0" encoding="UTF-8"?>
<svg xmlns="http://www.w3.org/2000/svg" width="11030.35" height="1557.3" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
<defs>
<style>
.cls-1 {
fill: #009540;
}but now the svg output has changed and the svg xmlns entry has changed format and some stroke-dasharray stuff has replaced the fill line, as below
<?xml version="1.0" encoding="UTF-8"?>
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
<defs>
<style>
.cls-1 {
stroke-dasharray: 0 0 1.86 1.86;
}This means that the svg as exported…
1 vote -
Issue while saving a file in Adobe Illustrator 2025
I’m facing an issue while trying to save my Adobe Illustrator design file on my Mac. I can work normally, but when I try to save the file, I’m unable to rename it. The save screen freezes, and the “Save” button becomes unresponsive. The only button I can click is “Cancel.”
1 vote -
PDF files made on large artboards get downscaled incorrectly.
When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.
In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.
I then export the PDF saying it should downsample images to 300 DPI.
Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…
10 votes -
Open in Illustrator Desktop in Fresco not working
I am in Fresco, click "Publish & Export" and "Open a Copy" in Desktop Illustrator. 9 out of 10 times nothing happens.
1 vote -
Error al exportar - guardar para web.
No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".
2 votes -
Round vectors not saving and expanding properly in SVG
When I create an icon in illustrator and then export it as an SVG, the SVG loses its shape and form. See screenshot below.
1 vote -
Speichern der AI Datei nicht möglich
Fehlermeldung "Diese Datei kann nicht gefunden werden"
1 vote
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