Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1210 results found
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Anti-Aliasing Method in PNG Options Resets to Type Optimized
The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.
2 votesSeems to work after resetting Preferences
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Export As does not respect Large Canvas scale (Illustrator 29.2.1)
If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.
I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.
7 votes -
Collecting for Export marks document as edited
Select 'Export as Resource' and the document will become 'Edited'
Illustrator 29.0.11 vote -
PDF Export for Screens saving full document even thought multiple files selected
When you 'Export for Screens' as a range or tick certain artboards to export as PDF. These exported PDFs opens the full document rather than just the selected artboard. This happens when you open an exported PDF artboard in Illustrator 2026, but if you open it in 2025 version it opens as it should.
Version 30.0
OSX Sonoma 14.311 vote -
Unable to export blank canvas using 'Export to Screen Multiple Formats'
Cannot export blank canvas using 'Export to Screen Multiple Formats'.
When making a brochure, one page is blank, but when using "Export to Screen Multiple Formats" to export, it prompts that a blank canvas cannot be exported.2 votes -
The vertical text get reversed in an exported PDF
July 2025 PDF export worked now when I export a PDF if a number is vertical it won't read it correctly for ex. 42 will read it as 24 it only happens with vertical text numbers
1 vote -
AI2025 v29.7.1 bug: SVG 1.1 is not accurately rendering
AI2025 v29.7.1 bug: SVG 1.1 is not accurately rendering vector files. Even upping the decimal places, it's downsampling vectors and oversimplifying more detailed curves. Reverting to SVG 1.0 works fine. Please fix this!
1 vote -
Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The menu…
1 vote -
Objects vanish when a PDF is exported
The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?
4 votesMateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com
Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994
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Share for Review links are not working for my stakeholders
I just updated to v29.8.2 yesterday and now all of my share for review documents cannot be viewed by anyone but me. The links are set to "anyone with this link can comment" but when they try to open the file it says "404 asset not found". I have tried regenerating the link and it did not solve the problem. This is happening with multiple people using mac and windows computers.
MacOS Tahoe 26.0.1
1 vote -
Saving as PDF loses all artwork outside of artboard - THIS HAS TO BE FIXED
For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my…
2 votes -
L'Importation ne fonctionne pas correctement depuis la mise a jour a illustrator 2025
Bonjour, Depuis le passage a illustrator 29.5 la fonctionne d'importation depuis le menu Fichier ne fonctionne pas correctement : un grand cadre apparait apres validation de l'importation mais l'objet importé n'apparait pas !!!
Seule solution : faire un drag and drop depuis l'explorateur !! Une catastrophe !
Merci de la résolution rapide de ce problème critique.
Ma version de windows : Windows 10 Professionnel 22H2 64 bits
1 vote -
Stop remembering my last save as file type!!!
I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!
1 voteWe have fixed this issue in latest version of Illustrator - v29.8.1
Please update your Adobe Illustrator and let us know your observations.
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Elements placed on top of a Dynamic Symbol disappear when exported as JPEG
Any element placed on top of a dynamic symbol looks hidden behind the symbol when exported as JPEG.
Works in 2023, stopped working in 2024 version 28.517 votesSeems like it’s been fixed and doesn’t happen anymore in the latest builds. Please check if it works for you and comment back if it fails still
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Placed AI files no more respect 'Crop to' setting
Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
File->place ->[V] Show import options1 vote -
2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない
2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。
2024のバージョン：28.7.5(64bit)
2025のバージョン：29.3.1(64bit)2 votes -
Open or place PSD file does not keep any editable layers
I am trying to open a file that I created in PSD that has three layers plus some adjustment layers. Two of these layers are text. Regardless of if I open or place them Illustrator, the file comes in as a single bitmap layer. Open does ask me if I want to keep the layers and text, but it does not work. Place doesn't ask; it just places the image.
1 vote -
Export Assets (Elements) as SVG results in additional content in exported file
When exporting assets as SVG using Asset Export panel, additional content is added — content that I exported weeks ago. When using "artboards" to export everything is correct.
Horror!2 votes -
Sizes of exported PNG files differ depending on the method used
Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.
2 votes -
Changes made in acrobat PDF not reflected when opening in Illustrator
Sometimes, text and graphical changes made using Adobe Acrobat on PDF's are not reflected when opened in Illustrator. For example, a client sent a PDF file of a banner with a phone number on it, when viewed in Acrobat the number is different than the one in Illustrator because the client made the edit in Acrobat. It would sure be a great feature if a file would open properly in across different adobe products.
2 votes
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