Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1150 results found
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.ai、.epsファイルを開いたときにIllustrator全体が透明になる
■ 使用している Adobe Illustrator (デスクトップ版) のバージョン
バージョン：バージョン29.1
PC：Mac Book Pro （チップ Apple M4 / OS：Sequoia 15.0）■ 問題が発生したときに実行していた手順
.ai、.epsファイルの読み込み
①ローカルファイルを右クリック、このアプリケーションで開く＞Illustratorを選択
②Illustratorを起動後、ファイル＞開くよりファイル選択
いずれの手順も実行済み■ 想定していた結果
.epsファイルまたは.aiファイルが開く■ 実際の結果
添付ファイル参照ください＝＝＝＝＝＝＝＝＝＝＝
■ 試したこと
・Illustratorのバージョンダウン
・Illustratorの環境設定のリセット
・Illustratorのアンインストール
・Mac Book再起動■ その他
・アプリケーション起動後、新規ファイル作成は可能
・アプリケーション起動＞新規ファイル作成後、.aiファイルの読み込みは可能
・新規ファイル作成後、.epsファイルの読み込みを行うと添付2枚目の事象が発生以上の事象について解決手順をご存知でしたらご教示ください。
1 vote -
JPEGs export with 96 ppi when in CMYK
When I export an ai file to JPG I get a resolution of 96*96 ppi.
3 votes -
PDFs make AI crash
I use PDFs for proofs to send to clients. They tend to make AI crash more than any other issue I have.
1 vote -
ver 29.2.1 3d obj export broken. Mac Sonoma 14.5
ver 29.2.1 3d obj export broken. Mac Sonoma 14.5
1 vote -
SVG "Export" or "Save as" not working
Unable to export or save any file as SVG unless I select an artboard, never had issues with this before. It does nothing when trying to, not even a error message.
1 vote -
While the file is still running in the software, it has vanished from the folder.
Regretfully, my file is no longer in the area where I saved it, but it is still open in the software, and I am unable to save it to any folder or Adobe Cloud. I don't know why this is occurring.
Illustrator 29.3.1
1 vote -
Preview in PNG export options panel doesn't work
There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.
MacBook M1 Pro
Illustrator 28.316 votes -
PDF no mantiene valores de color
Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.
0 votes -
Unknown error during file import
Illustrator 2025 (29.1)
MacBook Pro M3 16"
MacOS Sonoma 14.7.1When importing I'm getting a random "Unknown error" message. Afterwich the import failes.
This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.
2 votes -
EPS保存して再度データを開くと画像の位置がかわっている
EPS保存して再度データを開くと画像の位置が勝手にかわっています。
プレビュー画面で見ると普通ですが開くとおかしくなっています。1 vote -
'Audodesk' instead of 'Autodesk' when exporting DWG
I’ve noticed that when exporting as Autodesk RealDWG, the pop-up progress bar actually says Audodesk. Spelling Mistake.
2 votes -
Exporting DWG or DXF and importing it back leads to artifacts
On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.
This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.
Request you guys to please iron out this glitch.
Mac OS 15.3
Illustrator 29.2.11 vote -
1 vote
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Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
2 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
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I cannot save my work. It says an unknown error has occurred
I cannot save my work. It says an unknown error has occurred
1 vote -
「スクリーン用に書き出し」でCMYK書き出しされる
Illustrator2024 (ver. 28.7.4) にて、カラーモードがCMYKのドキュメントを「スクリーン用に書き出し」でJpeg書き出しすると、CMYKで書き出されます。
Illustrator2025 (ver. 29.2.1) で同一の操作をするとRGBで書き出されます。
Illustrator2024 (ver. 28.7.4) の挙動が誤っているため、修正を要望します。1 vote -
When using Export As SVG in 28.5 and 28.6, underscores get replaced with '_x5F_', unlike in 28.4 and earlier
When exporting to .svg, '_x5F' text is added to one of the layers, which then changes the order that things are displayed.
I do not understand how this text is now added and would like to prevent it from happening.2 votes -
Unable to export to SVG using 'Export to Screens'
I cannot export as SVG using 'Export to Screens', I just get unable to export files error. Only way to do it is 'Save As' SVG and change to SVG 1.0 (1.1 doesn't work).
Very frustrating!Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
Export to SVG adding spurious characters to gtags from layer names which start with numbers
When exporting to svg if the layer name in Illustrator starts with a number when it comes out the other end as a gtag in the svg it is adding spurious characters. For example if a layer name starts with 0Yx it is coming out in the svg as _30Yx This then means that downstream where the application is expecting 0Yx it's not working as _30Yx is there instead. This has only started recently with the new version of Illustrator and the only work round is to close Illustrator 2024 and export using Illustrator 2023
2 votes -
Distorted curve line when saving an SVG
Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.
2 votesIncrease Decimal Places value in Export As / Save As (under More Options) to raise the precision. By default it’s too low, and if your graphics is rather small, it can cause problems like this.
.png){kind=link}
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