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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1163 results found

  1. does not export SVG

    Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported

    1 vote
    5 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  2. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

    7 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  3. Placing an SVG file with View->Snap to Pixel enabled distorts the image

    If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

    2 votes
    5 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Save as PDF doesn't export opacity correctly when placed back into illustrator. Save 5 minutes prior was fine.

    I made a small change to my illustrator file and it stopped saving correctly. Objects with opacity under 100 do not show up correctly after PDF save and when placed into Illustrator. Please help. The attached images show the PDF once saved and then the PDF after being placed into Illustrator.

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Save as PDF turns rectangles white, regardless of pdf settings.

    Saving a file as a pdf, whether illustrator capabilities are enabled or not, converts my rectangles (made with the rectangle tool (M)) to white. I've tried multiple files, new files, changing from cmyk to rgb and back again, and this keeps happening. If I use the same swatch and draw a shape with the pen tool, this is a non-issue.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024

    When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.

    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  7. More issues with Export to svg

    Found another issue with Export to svg in recent updates which means my svg's don't work down stream. Previuosly the first few lines of the svg read as
    <?xml version="1.0" encoding="UTF-8"?>
    <svg xmlns="http://www.w3.org/2000/svg" width="11030.35" height="1557.3" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
    <defs>
    <style>
    .cls-1 {
    fill: #009540;
    }

    but now the svg output has changed and the svg xmlns entry has changed format and some stroke-dasharray stuff has replaced the fill line, as below

    <?xml version="1.0" encoding="UTF-8"?>
    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
    <defs>
    <style>
    .cls-1 {
    stroke-dasharray: 0 0 1.86 1.86;
    }

    This means that the svg as exported…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  8. PDF files made on large artboards get downscaled incorrectly.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…

    11 votes
    7 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  9. Issue while saving a file in Adobe Illustrator 2025

    I’m facing an issue while trying to save my Adobe Illustrator design file on my Mac. I can work normally, but when I try to save the file, I’m unable to rename it. The save screen freezes, and the “Save” button becomes unresponsive. The only button I can click is “Cancel.”

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. SVG Export

    In der Version 28.4.1 entstehen beim "Speichern unter.." als SVG Datei zerstörte Vektoren. In der Version 27.9.3 ist das nicht der Fall. Habe die SVG Datei als AI abgespeichert, weil SVG als Dateiendung nicht unterstützt wird.

    3 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  11. Open in Illustrator Desktop in Fresco not working

    I am in Fresco, click "Publish & Export" and "Open a Copy" in Desktop Illustrator. 9 out of 10 times nothing happens.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Error al exportar - guardar para web.

    No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".

    2 votes
    6 comments  ·  File Save, Import and Export  ·  Admin →
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  13. Round vectors not saving and expanding properly in SVG

    When I create an icon in illustrator and then export it as an SVG, the SVG loses its shape and form. See screenshot below.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  14. Speichern der AI Datei nicht möglich

    Fehlermeldung "Diese Datei kann nicht gefunden werden"

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  15. Filled area text boxes do not export to SVG (v. 28.4.1)

    In the current 28.4.1 version, our files do not export to SVG correctly. You can easily reproduce this by creating any area text box and apply a fill to the box. The text will export, but not the filled box. We use this for all our our org charts and other graphics where we want the text to be easily centered in the boxes as the boxes get resized and moved.

    3 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. SVG export broken

    I'm unable to export anything as an SVG, even simple shapes. Using Illustrator 28.7.1 on Mac mini Pro

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  17. Size issue importing from Illustrator to After Effects

    When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.

    1 vote
    3 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. PDF opened without changes, but I can see the changes in preview

    1. macOs Big Sur 11.3.1
    2. adobe illustrator 25.3.1 (desktop)
    3. I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
    4. I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
    5. The screenshots are attached.
    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. アセットの書き出しパネルによるSVG書き出し

    アセットの書き出しパネルからオブジェクトをSVGで書き出そうとすると、必ずクラッシュします。PNG等の画像書き出しは問題なくできます。

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Fonction Enregistrer pour le web (hérité): Le panneau Table de l'image et de Couleur ne s'affichent pas.

    Le panneau Table de l'image et de Couleur ne s'affichent pas.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
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