164 results found

1. libraries panel not working in Beta 26.0 642 Mac

   Running MacOS beta 12.0 beta and the libraries panel fails saying i need to install the latest version of CC libraries. I have done that. Note the libraries panel works fine in Photoshop beta and all the other CC applications.

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2. Illustrator Version 25.4 and 25.41 not starting out of Adobe Cloud Control

   Details of your operating system
   - Windows 10 LTSC
   The version of Adobe Illustrator (desktop)
   - V25.4 and V25.41
   The steps you were taking when you experienced the issues
   - uninstalled C++ redistributable version 2015 and installed again
   Your expected result and the actual result
   - that it works --> but it didnt
   Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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3. Illustrator CC Library Freezes

   I'm running Illustrator (25.3.1) on Mac OS Catalina (10.15.13). The CC libraries will freeze after 2-3 clicks and will not work again until I close Illustrator and open it again. The same thing happens every day, and because I can't keep closing and opening Illustrator all day, it just remains frozen for my entire work day. My libraries work fine in InDesign and Photoshop.

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4. Aus Prozessfarbe wird eine Volltonfarbe, wenn sie aus Illustrator in der Adobe Creative Bibliothek angelegt wird

   Hallo, wenn ich Farben aus Illustrator 2021 (Windows 10), aus den Farbfeldern, aus den Farbfeldoptionen, an die Adobe Cloud Bibliothek sende, wird aus einer Prozessfarbe in den Angaben eine Volltonfarbe.
   Obwohl es eine Prozessfarbe ist. Nach der Überprüfung der Farbe auf Vollfarbe, wird die Farbe als Vollfarbe angegeben. Wie sich die Farbe später verhält kann ich nicht sagen. Wenn ich die Farbe manuell in der Adobe Cloud Bibliothek anlege (in Photoshop) bleibt eine Prozessfarbe eine Prozessfarbe. Das ist aber sehr aufwendig, dies so zu machen, da wir die Farbe mit einer Farbnummer und den RGB Werten beschriften müssen. Über eine schnelle Lösung bzw. Behebung diese Problems würde ich mich sehr freuen. Da das gleichzeitige Anlegen der Farben in Illustrator und in der Cloud Bibliothek viel Zeit sparen würde. Mit freundlichen Grüßen

   Hallo, wenn ich Farben aus Illustrator 2021 (Windows 10), aus den Farbfeldern, aus den Farbfeldoptionen, an die Adobe Cloud Bibliothek sende, wird aus einer Prozessfarbe in den Angaben eine Volltonfarbe.
   Obwohl es eine Prozessfarbe ist. Nach der Überprüfung der Farbe auf Vollfarbe, wird die Farbe als Vollfarbe angegeben. Wie sich die Farbe später verhält kann ich nicht sagen. Wenn ich die Farbe manuell in der Adobe Cloud Bibliothek anlege (in Photoshop) bleibt eine Prozessfarbe eine Prozessfarbe. Das ist aber sehr aufwendig, dies so zu machen, da wir die Farbe mit einer Farbnummer und den RGB Werten beschriften müssen. Über eine… more

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5. Opening recent cloud doc silently fails when connected to VPN

   This should kick an error back to the user. There must be SOME trigger along the way that could generate it, even if it's just a network timeout error, right? Even a cancellable status pulser or something so you're not just throwing non-functional clicks at a button the UI suggests is functional.

   MacOS 11.5.1
   Illustrator 25.4.1

   Steps— Open illustrator, click on a cloud doc either through recent panel or file-> open recent files

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6. Capture not updating

   It seems my Adobe Capture library is not updated in Illustrator (in order to access new Colors or gradient I recently captured (works fine in Fresco)…)

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7. Issue with Adobe Libraries color swatches not the same in each file for Illustrator/InDesign

   There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
   I made a master Brand color palette for the Marketing team to use for all.
   The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
   Other team members have experienced the same issue.
   The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team noticed this issue and have to manually change the swatches to the correct RGB numbers for each swatch. When the Illustrator file is created in CMYK, the RGB color swatches are not translated exactly in RGB as in the color swatch library.
   When the new illustrator file is created in RGB color space, most of the time it does a perfect import of RGB color swatches from the master color swatch library. However, sometimes, it does not do an exact color swatch import.

   There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
   I made a master Brand color palette for the Marketing team to use for all.
   The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
   Other team members have experienced the same issue.
   The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team… more

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8. Video showing BUG: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.

   Here is a VIDEO to show the problem:
   https://www.screencast.com/t/Tt1ZpSVX3

   Summary of problem: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.

   To reproduce problem:
   Buy some VECTOR assets from Adobe Stock, open up illustrator, open up a new document, save it to the cloud. Open up the LIBRARIES panel, double click the assets you bought, click on the EDIT button, they wont open, instead AI just reopens the document you already have open. This was not a problem before the Libraries panel was updated, last version worked fine, I could just "double click" the asset, presto, it would open fine. Now, does not work.

   Here is a VIDEO to show the problem:
   https://www.screencast.com/t/Tt1ZpSVX3

   Summary of problem: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.

   To reproduce problem:
   Buy some VECTOR assets from Adobe Stock, open up illustrator, open up a new document, save it to the cloud. Open up the LIBRARIES panel, double click the assets you bought, click on the EDIT button, they wont open, instead AI just reopens the document you already have open. This was not a problem before the Libraries panel was updated, last version worked fine, I could just "double click" the asset, presto,… more

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9. Stupid Cancellation Fee

   It is ridiculous that you have to pay £109 to cancel a monthly subscription of Adobe Illustrator. I was not using it so decided to cancel my subscription, already £19 a month and then I was charged £109 as an early cancellation fee. This company just wants money and does not care about its customers

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10. Artwork from CC Libraries doesn't keep its name when placed into other apps

    It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.

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11. Color in Adobe CC Libraries Are Not Functioning As Expected?

    I am using Adobe CC Design Apps, specifically the latest release, for Illustrator 25.2.3 (as of 5.14.21) on a 2017 MacBook Pro on BigSur 11.2.3. The issue that I am having is as follows:

    I am building a library of 100+ illustrations that all use a custom library of CMYK colors. There are 10 colors in total.

    I have created a CC library of my colors — each color has been set as a CMYK value and defined as a spot color with the global box checked. My documents are all set to the CMYK color space, and they are all using the same color setting.

    I used this CC library to apply all of the colors in my 100+ illustrations.

    When I try to change the values of a color in my library, my expectation of how CC libraries would work is that the change would then impact all of my illustrations that use the CC library—However, this is not the case. If I make a change to the values of a color in my library, it has no impact on my illustration at all.

    As a test, I tried this with other RBG colors, I tried it with Pantone colors... I also tried looking at the same thing for type and its the same thing.

    Is this a bug? Is this how the library is designed to work? I was under the impression that the intent of the library was to provide designers and teams with the ability to keep a system of assets (colors, type, images) up to date within a library and that if the library was updated, documents that make use of assets in the library would also update without having to make manual updates?

    If anyone has any different information, if yo have had success using this function or suggestions for how to use it, I would be very interested and appreciative to any input.

    I am using Adobe CC Design Apps, specifically the latest release, for Illustrator 25.2.3 (as of 5.14.21) on a 2017 MacBook Pro on BigSur 11.2.3. The issue that I am having is as follows:

    I am building a library of 100+ illustrations that all use a custom library of CMYK colors. There are 10 colors in total.

    I have created a CC library of my colors — each color has been set as a CMYK value and defined as a spot color with the global box checked. My documents are all set to the CMYK color space, and they are all… more

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12. Libraries panel navigation doesn't work
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13. Windows10のCCライブラリについて

    グループ名の入力および「現在のライブラリを検索」での入力において、日本語入力できず英語入力しかできない。

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14. Error en Librerias de Adobe

    Al abrir Adobe Illustrator la ventana de emergencia informa de este error: Error en /Library/Application Support/Startup Scripts CC/Adobe InDesign/idtk _ menu _ datan.jsx

    Adobe Illustrator versión 25.2

    Sistema operativo: macOS Big Sur versión 11.2.1 (20D75)

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15. 塗りをグラデーションにするとオブジェクトに不要な線が出る

    添付ファイルの通りです。

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16. Relink multiple instances of a graphic to cc libraries

    Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.

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17. Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!

    I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.

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18. Renaming a file through Illustrator's Cloud Library browser corrupts the file. Posts "Error opening
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19. CC Libraries doesn't work and has a black partial background

    Can't select or move up/down the CC Libraries panel. Also a black background appears.

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20. Fonts Won't Activate in Illustrator - Troubleshooting Tips Don't Work

    I have no access to Adobe Fonts. I open a document, and the missing fonts dialog shows. I click to activate and they don't activate. It spins and then stops eventually.

    When I go through ALL of the troubleshooting on the help forum, it doesn't help. I've done them... they don't work.

    When I go online to activate the fonts, the message in my status bar says they are DE activated. It's frustrating!

    For example, I just activated Gitan font from the font library, but I got a message saying the font(s) were DE activated. See the attached file for information...

    What is the fix for this???

    I have no access to Adobe Fonts. I open a document, and the missing fonts dialog shows. I click to activate and they don't activate. It spins and then stops eventually.

    When I go through ALL of the troubleshooting on the help forum, it doesn't help. I've done them... they don't work.

    When I go online to activate the fonts, the message in my status bar says they are DE activated. It's frustrating!

    For example, I just activated Gitan font from the font library, but I got a message saying the font(s) were DE activated. See the attached file for… more

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