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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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153 results found

  1. Plug-ins du Marché

    Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html

    1 vote

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  2. CC Library complains about Legacy format in AI 2020

    In AI 24.0.1, drag an object to a library and this message appears:
    "Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in. Do you want to continue?"
    See also:
    https://community.adobe.com/t5/illustrator/problem-saving-vector-graphic-to-library/m-p/10766805#M156166

    13 votes

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    Hi,

    Thanks for reaching out.

    Kindly try out the following steps as the resolution for this issue -
    1. Close Illustrator in-case it is already open
    2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
    3. Take backup of this somewhere
    4. Delete the original folder
    5. Re-launch Illustrator

    Thanks
    Ankit Goyal

  3. Ipad Pro illustrator top layer select

    Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?

    1 vote

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  4. Creative cloud cannot load when opening a file

    When I try to load a file from my creative cloud folder it says creative library cannot load error .
    Happen with my iPad Pro only not only in illustrator but all Adobe apps .

    1 vote

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  5. CC Bibiothek BUG / Nicht nutzbar

    Schlicht nicht nutzbar kein Feld innerhalb des fensters in Illustartor ist anklickbar. Overlay ständig geöffnet!!!

    1 vote

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  6. 2 votes

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  7. CC Library Character Styles Set Leading to .01pt

    Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.

    This is with a style saved from document to library, or created directly in CC library.

    4 votes

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  8. Creative Cloud Automatic Shut Down

    This might not be a libraries issue.

    My office is working off of Illustrator 24.1.3 and Photoshop 21.2.1. Recently Several of us has encountered an issue where all open CC programs will spontaneously decide to shut down. This isn't a catastrophic issue thanks to the fact that all files that have unsaved changes will ask if the user wants to save, similar to if they had used the short cut to quit. The difference here is there isn't a cancel option on the save prompt, and this happens to both Illustrator and Photoshop simultaneously, as though both programs have been…

    1 vote

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  9. Library panel crashes and becomes black after selecting Next Object Above / Below

    If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next Object Above / Below, it causes the Libraries panel to go black and it won't re-appear until Illustrator is rebooted.

    1 vote

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  10. Creative Cloud item linked to "old" item when moving to another CC Library

    I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

    In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

    Then we would place the 1234b on our artboard arrange several other items etc.

    Once…

    1 vote

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  11. Creative Cloud library assets make Illustrator Crash

    MACO 0S MOJAVE
    version 10.14.6
    Illlustrator CC 2019 and Illustrator CC2020

    I'm using a lot the creative cloud Libraries in Illustrator.
    Many times, when I create an asset in the library by dragging and dropping it into a group, the asset crashes Illustrator when I try to open it to modify it.

    1 vote

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  12. CC Library Legacy Warning

    Operating System: Windows 10
    Illustrator Version: 24.1.1

    I am trying to add a CMYK graphic to CC Library. When I do, I receive the warning:

    "Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in."

    Resetting my preferences did not help. I checked for Adobe updates, but Creative Cloud doesn't indicate there are any available. If I add it as an RGB graphic, I do not get the error. But I need the CMYK version.

    2 votes

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  13. Ai 2020 | Library chaos, lies, and the worst valentines day ever | sign out bug thing |F**K

    i dont know what more i need to say... im so frustrated. literally wasting hours with this happening over and over and yall **** blocked the way cc2020 ai works with the previous versions. basically forcing us to us 2020 then it screws up.... i should of been a stripper.... thanks mom

    1 vote

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  14. Opening a file within Bridge

    The document “ 2020SUMMER08_09.ai” could not be opened. AIRobin cannot open files in the “Adobe Illustrator document” format. IOS is 10.14.6 Version of Illustrator is Version 24.2.1

    1 vote

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  15. library colors covert process colors to spot when bringing them into a new document

    OS/AI versions: 2013 Mac Pro w Mojave. Illustrator CC 23.0.4

    Creating process colors in Illustrator, adding them to a library, then using them in another document converts the colors to spot.

    To reproduce this bug:
    Open a new document in illustrator.
    Define a process color and save it to a Library.
    Open a new document.
    Create a box.
    Fill the box with the Library color.

    Expected: The box should be filled with a process color.
    Result: The box is filled with a spot color.

    9 votes

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  16. Illustrator loses links to artwork that is renamed in library

    When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
    - "the document contains pdf objects that have been reinterpreted"
    - "an unknown imaging construct"
    - "an unknown shading type"

    If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had…

    1 vote

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  17. Adobe Stock to Illustrator?

    Cannot load the Adobe stock images into any of the adobe suite apps.

    1 vote

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  18. "Not Compatible"

    I have a MacBook Pro, El Capitan 2015. The Adobe Suite is now saying all of my apps are "Not Compatible". I tried restarting my computer and the Adobe system multiple times. I was on the phone for over 3 hours with Adobe, no help, just said my computer is too old.

    1 vote

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  19. Text fields not immediately active when renaming library items

    Renaming library items takes several steps to ensure you are in the text field and any keyboard commands will not trigger tools/menu items.

    Steps to reproduce:
    1. Click on an object,
    2. Drag to Library panel—often takes several times as noted in the video
    (the libraries panel and new documents from libraries is flawed and not as efficient as Adobe Max presentations allude to, but that's another post)
    3. After item successfully copied to Libraries, right click it in the libraries panel and click Rename
    4. CLICK AGAIN ON THE TEXT FIELD OF THE LIBRARY ITEM
    If you do not…

    1 vote

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  20. Color Swatches added to a Library disappear at random or don’t get added

    Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.

    4 votes

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