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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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666 results found

  1. Headline gone on export to PNG.

    When I export to PNG the file loses my headline. Whether the font is set to color or not. I distills a PDF properly.

    1 vote

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  2. Unable to skew individual words/letters in type

    In previous versions of illustrator, you were able to skew individual words/letters from the character menu. That option has been replaced by an option to rotate.

    Distorting highlighted text distorts the whole box of type. The font I'm working with does not have and italics and I need this option to italicize specific words.

    I am using 23.0.6 on a mac with OS Mojave 10.14.6.

    I'm attaching screenshots of this feature in InDesign so you can see what this used to look like in illustrator, as well as a screenshot of the new character panel in illustrator where it's missing.…

    3 votes

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  3. System font Helvetica Regular is not listed

    I have CC2018.1 & CC2019.1 & 2020 installed on my macOS Catalina.
    CC2018.1 can list Helvetica Regular but CC2019.1/2020 does not.
    The font is installed by system here /System/Library/Fonts/Helvetica.ttc, and only one copy is installed.
    Delete Prefs does not help.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Type tool not working properly

    Running Windows 10 and Ai version 24.0.2
    Trying to hit a return between words in a text sentence, neither the backspace or delete or enter work. No it's not a keyboard issue, since it works with any other program without a problem. This bug is also happening to several machines in the work place consistently. We need to close the whole application so it responds to this text command issue, but after having the document open for a little time it does it again.
    I expect to be able to edit my text... this is a big one...

    1 vote

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  5. Increase font shortcut: Command + Shift + . no longer works

    Mac OS Mojave 10.14.6, 3.2 GHz Intel Core i7, 16 GB 2667 MHz DDR4, Radeon Pro 560X 4 GB

    Illustrator 23.1.1

    Increase font shortcut: Command + Shift + . no longer works.

    Decrease font shortcut DOES still work. Super annoying.

    EDIT: I just realised if you press the decimal point on the number pad it works. The wrong "." seems to have been assigned the shortcut.

    2 votes

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  6. Justification doesn't work right

    In a block of justified text, when you fine tune the justification settings to spread the letters more evenly and avoid white gaps, the justification gets broken.
    (In Indesign the same procedure works perfectly.)

    On my screenshot you see the default setting on the left, and on the right with the letter and glyph spacing set to slightly decreased minimum and slightly increased maximum values – and the justification is gone…

    3 votes

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  7. Character/paragraph style incompleteness

    1. Creation of Character/paragraph style is not undoable.
      You can undo any operation before and after but creation of Character/paragraph style does not get into "undo" list. You have to delete it manually from styles list.

    2. Select text\paragraph, make Character/paragraph style. Selected text/paragraph is not set instantly to this newly created style but it should.

    5 votes

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  8. text shifts to the left when updating in new version 23.1.1

    when updating the text (created in old version 22.1 ) on new version 23.1.1 the texte shifts to the left. This is very annoying.

    2 votes

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  9. Character styles do not allow for optical alignments and kerning

    Paragraph style applied to text area does not allow for optical margin alignment.

    Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.

    Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.

    Mac OSX Catalina.

    Shown - top: Un-kernable
    Bottom: kernable

    1 vote

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  10. Font scrolling

    When scrolling through fonts and selecting, it starts over from the beginning instead of where I left off, causing frustration and time.

    3 votes

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  11. "Show Hidden Characters" is disabled every time "Export for Screens" is used

    Steps to reproduce:
    1. Open / create a document with any text
    2. On the application menu enable Type -> Show Hidden Characters
    3. Next do File -> Export -> Export for Screens
    4. Export a file or cancel out, both trigger the issue
    5. Notice the Hidden Characters are no longer visible
    6. Confirm on the application menu that the feature is disabled

    Happens on Illustrator 24.0.1 (64 bits), on Windows 10.

    1 vote

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  12. Text box can no longer be colored

    Mac, v10.14.6
    Illustrator 24.0.1

    When I select a text box, I can no longer assign a color to the box, only to the copy inside the box.

    1 vote

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  13. Variable Font not working properly

    Hello, I am a type designer and am working on a variable script font. The variable font file work fine everywhere else except in Adobe products.

    It appears the sidebearings aren't adjusting with the changes in width. Very odd. You can see whats happening in the first file. The second is on the Axis Praxis website.

    I've spoken with Glyphs App developers and they said it's a glitch with Illustrator, so I wanted to bring it to your attention.

    16 votes

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your fonts and file to figure out what is going on here.

  14. Character panel reads all fonts instead of just synced fonts

    Windows 10, Illustrator 24.0.1

    Change font weight from font weight drop down

    See only filtered (synced) fonts from Adobe fonts

    See all fonts installed on system and synced

    1 vote

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  15. Problema de font

    O Illustrator não informa quando um arquivo não term as fonts instaladas no sistema, mudando automaticamente sem nenhum comunicado.

    1 vote

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  16. Discretionary hyphens do not seem to work

    I can’t get discretionary hyphens to work in Illustrator CC 23.0.2, either by shift-command-- or with Type->Insert Special Character->Hyphens and Dashes->Discretionary Hyphen. Whether Hyphenate is turned on or off for the paragraph does not matter. Language does not seem to make a difference either.
    Only the hyphens added by Illustrator itself are obeyed.

    10 votes

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  17. Missing fonts issue

    It's not reading Adobe fonts. It keeps saying to activate the font every time I open a document. The program hangs trying to activate a font, making the file not work properly "without" a font that was perviously activated.

    8 votes

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  18. Wrong font shows up in Illustrator when activated in Adobe Fonts

    When I activate a font in adobe fonts the wrong font shows up in illustrator. It isnt even in the same font family.

    2 votes

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  19. Character/Paragraph panels - lazy and/or incorrect updating

    Illustrator 23.0.3 on Win10

    It is vitally important to me that the Character and Paragraph panels tell me the truth at all times: an accurate description of the properties in play based on the selected text or the cursor position if nothing is selected.

    I constantly run into the problem where I select a line of text and the 'space before' and 'space after' controls in the Paragraph panel are completely wrong. Clicking the up/down arrows on the controls will change the displayed (wrong) value, and the text will suddenly leap to god-knows-where, rather than the desired "up or down…

    5 votes

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  20. BUG Nordic keyboard and special characters €, $, @ etc

    Cant type special characters €, $, @ on nordic keyboard. Because Illustrator is overriding AltGr key function using it to make a selection.

    3 votes

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