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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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963 results found

  1. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    9 votes

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    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

  2. Custom toolbars with plugin tools rearrange themselves alphabetically on launch

    Windows 11, Illustrator 29.3.1
    I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.…

    4 votes

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  3. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

    Shift-clicking a swatch in Control panel no longer opens the color mixer.
    Clicking a swatch in Control panel then double-clicking the swatch no longer works.

    Apple M1 MacOS Sonoma 14.5
    2024 Illustrator 28.6

    8 votes

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  4. Illustrator will save slow when saving the file while being in hostspot

    Details of your operating system:

    Device: Mac m2,2022
    Version of mac: 26.0

    Illustrator application version:
    V.29.8.1

    The steps you were taking when you experienced the issues:

    1. Open the device, and make sure to be connected to the hospot of the your device
    2. Open illustrator application
    3. create a new file
    4. Press the following button "Save with name"
    5. And save the file with the name you want and same for position

    expected result:

    When saving a new file will be saved instantly if using hostspot

    actual result:

    When saving the file will be not saving instantly if using hostspot.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Garbled names in menu in Ukrainian UI language, missing commands

    Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

    1 vote

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  6. Gray popup about Unpropping appears again and again

    A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
    Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.

    2 votes

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  7. Paste in Front shortcut got reassigned to Contextual Task Bar

    For some reason this very important shortcut is now assigned to the Contextual Task Bar.
    Please repair that. Cmd-F goes decennia back, and is very important for experience Illustrator-users.

    1 vote

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  8. 14 votes

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  9. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  10. Bottom of Artboard controls entry fields and text descenders cut off

    Steps to reproduce:
    1. Open a new or existing Illustrator file
    2. Look at the bottom left of the screen where the Artboard controls are
    3. Observe how close the entry fields/text are to the bottom

    Result:
    OBSERVED:
    - The bottom of the entry fields is cut off (see screen shot)
    - Entry fields still work as expected
    - Resizing the window does not fix the issue
    - Happens with main display or on external display

    EXPECTED:
    - Entry fields at bottom to not be cut off (bottom outline missing)
    - Descenders of text to not be touching bottom of…

    2 votes

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  11. Traditional Chinese UI Translation Issue Report--"屬性" (Properties / Attributes)

    Traditional Chinese UI Translation Issue Report
    To Whom It May Concern,

    I've encountered a translation issue in the Traditional Chinese interface of Adobe Illustrator, where two different functional panels share the same translated name, "屬性" (Properties / Attributes), which causes confusion for users.

    Properties panel:
    In Illustrator 2024, this panel was translated as "內容" . However, in Illustrator 2025, its name has been changed to "屬性".
    Its function is to dynamically display the most commonly used attributes and control options based on the currently selected object or tool.

    Attributes panel:
    This panel has consistently been named "屬性" (Attributes).
    Its primary…

    1 vote

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  12. The Linked File dropdown does not resize correctly, often goes offscreen

    The 'Linked File' dropdown (visible when a linked file is selected) does not resize correctly.

    If the lower-right corner is dragged to resize the left edge very quickly moves offscreen, then when the handle is released the dropdown is often too large to view on the monitor, as it has scaled so wide that it is off the right hand side of the screen. It is difficult to get it to all fit on the screen at once, and if the lower-right handle goes offscreen then it requires a restart of Illustrator to try again.

    Restarting Illustrator each time this…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  13. Keyboard navigation for Save/Don't Save dialog box NOT WORKING

    Chip: Apple M2 Max
    Memory: 32 GB
    macOS Sequoia 15.4.1
    Illustrator 29.0.1

    I expect to keyboard navigate to any button, and when the desired button is highlighted, I expect to hit enter and the button action should take place.

    Save dialog box buttons do not work with keyboard navigation.

    I opened 16 PNGs, I cut or mess with the image and past what I want into my working file, the want to close all open files I am done with but not save what I did...

    (I was only grabbing what I want for new work and want line thickness…

    1 vote

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  14. Multiscreen display problem

    On Windows 11 pro. Multiscreen HP. Launching and Activating (to use), Adobe Illustrator causes multiscreen display, to reset to Landscape and also Disrupt other windows to Minimise and Maximise and change Portrait to Landscape format, without reason.

    This also occurs over one minute, which is a waste of time, when I'm regularly jumping into Adobe Illustrator.

    The layout display setup should be maintained and not be disrupted repeatedly. Please stop changing Windows display format and let the OS do the job.

    I can confirm this is a problem with Adobe Illustrator with a simple test. When I activate ALL other…

    1 vote

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  15. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

    When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
    Seems like someone forgot to include these slots for customization. Please expose these.

    2 votes

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  16. フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力しフォント(AdobeFontsより導入したもの)を指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.最初に表示される「環境に無いフォント」のパネルを閉じる。
    6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
    7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。

    期待する結果
    表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。

    実際の結果
    表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。

    ※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。

    Translated:
    Step to Reproduce
    1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
    2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. Close the "Missing Fonts" dialog that appears first.
    6. Select the menu item "Type > Find/Replace Fonts...".
    7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.

    Expected…

    3 votes

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  17. Advanced Options Missing in Recolor Artwork Panel with UI Scaling

    Bug Description:
    When the UI is scaled up , the advanced options in the "Recolor Artwork" panel become inaccessible. This happens because the panel becomes too large, causing the advanced options at the bottom to be cut off. Additionally, the absence of a scroll bar prevents users from navigating to the hidden section.

    Steps to Reproduce:

    Open Adobe software (e.g., Illustrator).

    Access the "Recolor Artwork" feature.

    Use the software on a high UI scaling factor.

    Notice that the advanced options at the bottom of the panel are not displayed and cannot be accessed due to the missing scroll bar.

    Expected…

    2 votes

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  18. File > New command is missing

    Suddenly "New" is no longer found under "File". Having to go to "Home" is beyond annoying!

    1 vote

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  19. Zooming in and out is super delayed and slow. Only works fast with control + y.

    Lenovo thinkpad x1 / Illustrator v 29.5

    Whenever i try to zoom in and out, it is super delayed and laggy. It doesnt happen when I do control + y though. I checked my storage space and thats fine. It is only with illustrator.

    See video below:

    1 vote

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  20. Recolor window appears out of frame when in isolation mode

    When in isolation mode, the top of the Recolor window is out of frame, so I can't move it. Unfortunately, it pops up right over the artwork, so I can't use it.

    I tried moving the panel when not in isolation mode, but it still pops up over the artwork and out of frame in isolation mode.

    1 vote

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