Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

399 results found

  1. Scaling / rendering bug - Pucker & Bloat

    workpath: make circle -> add anchor points ->pucker&bloat -> cut the circle in two -> join path -> new circle -> minus front -> scaling = error (see images)

    MacOs Mojave 10.14.5 - illustrator CC 2019 AND illustrator 2018 (22.1)

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  2. phantom lines overlapping paths

    Sometimes a portion of my shape will look cut off. There is no vector information generating is, it just renders it that way for some reason. Examples attached:

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  3. wrong monitor profile applied when moving AI to a different screen in a multi-monitor setup

    Setup: MacOS, latest version / AI, latest version / three different displays (two wide gamut) attached to 2017 MacBook Pro 15" 2017

    The monitor profile of the display on which a file is opened first seems to be still in effect to render colors, after moving the window to another monitor (with a different gamut) while in GPU preview.
    Colors are quite off when moving a window from a wide-gamut display to an sRgb one and vice versa.
    Overprint view or CPU view seem to be correct, but are very slow to work with.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  4. Objects not displaying in the right place?

    I've been encountering lots of stuff like this, usually restarting the app will fix it. This time a closed the doc, re-opened and this was still happening...

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  5. Zoom is creating crazy images behind working paths

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  6. Path guides center edges disappear when dragging a guide from the ruler

    Path guides center edges disappear when dragging a guide from the ruler in CC, in previous versions you could quickly line up a guide to the center of a box now you have to zoom out to see the center. Another feature that worked great in previous versions now lost.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  7. Trim View (2019) is rendering properly in GPU view when adding from libraries

    Details of your operating system and version of Adobe Illustrator: Windows 10 Insider Build 18312. Illustrator 23.0.1
    The steps you were taking when you experienced the issues: When working in Trim View in GPU view, when I add assets from the Libraries panel and move them onto the artboard, my background raster image gets black blocks/rendering issue. If I zoom in and out it goes away until I move the top object again. If I switch to CPU view the issue goes away.

    [Optional] Upload your Illustrator file or a video
    What can we fix in Illustrator? Vote for or…

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  8. Red Flashes Strobe when check and uncheck overprint preview!

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  9. When 'View using GPU' is enabled the colors end up being drastically different

    See attached files.

    On Mac OS 10.14.1 and illustrator version 23.0.1

    I tried resetting my preferences as well.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  10. Illustrator Active Window lags when plugged into an external monitor

    I am having an issue where when both a Surface Book 2 or a Macbook Pro 2018 is plugged into an external monitor ONLY the active window pane will lag when my curser enters that section of the screen both on the laptop and the external monitor. Doesnt happen when the computer is on its own but ONLY when second mointor is connected. Need this issue resolved and have done a full restart and reinstal of Ai along with tested this with 2 computers and multiple mice.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  11. gpu view shows nonexistent shapes

    when i view using GPU it shows nonexistent triangular shapes which i can't even select

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  12. New update is distorting character text

    I'm running Mac Mojave 10.14.1, and downloaded the latest CC 2019 update. I have used a paid for monogram font in illustrator for over 5 years with no issues until this recent download. Now there are distortions in several areas... Is there a fix for this??

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  13. View Using GPU not available

    My animated Zoom has been working and then i got a crash with the "Not enough memory" error coming up and ever since my Animated Zoom hasn't been working. Now when i've done the latest update (23.0.1) i can't select View Using GPU and the animated zoom is not working still.

    iMac 27" 3.2GHz Inel i5
    OS: High Sierra 10.13.6
    Memory: 8GB 1600 MHz DDR3
    Graphics: NVIDIA GeForce GT 755M 1024MB

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  14. I use win 10 with latest update on asus gl553vd with updated drivers from their website.

    I use win 10 with latest update on asus gl553vd with updated drivers from their website.
    Hi,
    I’m Sanket Sali from India.
    I use ASUS Gl553vd laptop with updated win 10. It has onboard gpu intel and addon gpu nvidia 1050. I have updated both drivers from asus website.
    I’m experiencing screen brightness flicker means brightness goes high and low inside the document window of AI as well as PS.
    It was same in 2018 versions of AI and PS and the problem is still there in 2019 versions. I’m not getting where the exact issue is.
    Is it with…

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  15. AIGPUSniffer crash on MACOS 10.14

    how to resolve

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  16. AIGPU sniffer

    AIGPU sniffer triggers when launching indesign or illustrator after installing mojave -- dual screen issues also with ima pro og 27" apple screen

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  17. Placed graphic glitch

    Placing a 1-bit BMP image and rotating in Ill2018 results in a broken image. Toggling the GPU Preview on fixes the appearance on screen, but exporting to JPG, the issue transfers to the output image.
    I have a video @ http://www.veoh.com/watch/v139306245XMJBdwyS

    I am using a Mac Pro (late 2013) and Illustrator 2018 22.1

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  18. Pantone colours not appearing correctly in email preview

    When I convert a CMYK colour to pantone and then rasterize it into an image (cmyk) to make it smaller for sending, in the email preview (gmail) the pantone colour appears completely wrong.

    file is saved as pdf (cmyk). file is created also in cmyk

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  Anish Kumar responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    Thanks
    Anish Kumar
    Illustrator Team

  19. Screen rendering issue w/ Illustrator CC 22.1

    If I have the "GPU Performance" enabled, my screen goes crazy with just glitches and artifacts everywhere. As soon as I deactivate the GPU rendering, everything is going to be normal again.

    My specs :
    Macbook Pro 15" mid 2014
    2,8 Ghz Intel Core i7
    16 Gb ram
    mac OS 10.11.6
    NVIDIA GeForce GT 750M 2048 MB

    I use a dual monitor setup (laptop + an external 23" 1080p monitor). The issue described above only occurs on my 23" (non retina) monitor. I found a temporary trick: I have to drag the affected window on my laptop screen (where everything…

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  20. Ai artboards all look like someone took an eraser over them.

    Ai CC2018. Opening any file sent by my teacher for class, I am the only student in class whose artboard looks like someone took an eraser over it. We've checked for hidden layers, etc. to no avail. I cannot even find the uninstall option to uninstall and reinstall it. Can someone help? I'm running Mac 10.13.2.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?
1 2 … 16 17 19
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)