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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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46 results found

  1. Pen tool snapping

    The pen tool doesn’t currently snap to grid.

    1 vote

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    0 comments  ·  Snapping  ·  Admin →
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  2. Object move increments is off

    Mac OS Catalina 10.15.6
    Illustrator 24.3
    Updated 09/26/2020

    1. Checked preferences, changed to .001 px and rebooted illustrator

    2. Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.

    3. After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.

    1 vote

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    1 comment  ·  Snapping  ·  Admin →
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  3. Smart Guide glitch

    I am making icons in Illustrator.
    - Created a 1000px x 1000px file.
    - Set horizontal & vertical guides at midpoints - 500px, so the intersection is accurate centre of the document.
    - Using the pen tool, I hover to get the smart guide to snap to guide. BUT!!!! It snaps at position 500.5px not 500.0p.x Both horizontal & vertical are affected.

    The picture shows the "smart guides" assisting at the wrong point. The cursor vanished for the screenshot, but is hovering on "intersect".

    I reset Illustrator settings & started a new file with no other items. Illustrator V 24.3.…

    1 vote

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    0 comments  ·  Snapping  ·  Admin →
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  4. Objects not snapping to point in Illustrator

    My objects or text boxes are not snapping to point (it is turned one), what do I do?

    1 vote

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  5. Can't move an object less than 1 pt

    When I drag an object to move it, it will move in increments of 1pt (e.g. I cannot move it 0.5pt).

    1 vote

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    Request to Contact Support  ·  Anish Kumar responded

    I am closing the ticket due to lack of response.
    If you are still facing issue after Nitish’s suggestion, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    Thanks
    Anish Kumar
    Illustrator Team

  6. Expanding strokes lose ability to scale equally

    After expanding a stroke, when I shift + transform and scale, it does not scale equally on all sides.

    1 vote

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