8180 results found

1. SVG arc path without whitespace standard syntax broken

   When an arc is described using a missing whitespace, which is perfectly valid SVG syntax, it will not be rendered correctly in Illustrator. This was discovered with SVG files compressed by SVGO 1.3+ and later which has the arc path optimisation by default.

   This syntax should work as it is a standard part of the SVG specification and is rendered correctly by all major web browsers such as Chrome, Firefox, Safari.

   In the attached example an arc is written as:

   a.65.65 0 011.109-.459

   The string 011.109 contains 3 values:

   0
   1 (a boolean is required here, it cannot be 11.109)
   1.109

   This syntax (with missing whitespaces) follows the SVG 1.1 standard: https://www.w3.org/TR/SVG11/paths.html#PathDataBNF

   SVGO discussion: https://github.com/svg/svgo/issues/1137

   When an arc is described using a missing whitespace, which is perfectly valid SVG syntax, it will not be rendered correctly in Illustrator. This was discovered with SVG files compressed by SVGO 1.3+ and later which has the arc path optimisation by default.

   This syntax should work as it is a standard part of the SVG specification and is rendered correctly by all major web browsers such as Chrome, Firefox, Safari.

   In the attached example an arc is written as:

   a.65.65 0 011.109-.459

   The string 011.109 contains 3 values:

   0
   1 (a boolean is required here, it cannot be 11.109)… more

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. Tiny UI

   UI is super tiny and remains that way even if I choose "large scaling" in the UI preferences. I even updated the program and it's still an issue. operating on windows 10 and Adobe 2020.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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3. Tools not loading

   OS: Windows 10, AI version 24.1.1.3

   Tool bar is missing since updating to 24.1.1.3. Can't seem to find a way to bring it back. Resetting preferences doesn't work too.

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4. Cannot maximize, minimize, resize, or close the program because the top bar is MISSING

   "Application Frame" doesn't exist in the Window drop down and that is the ONLY advice you give to fix this bug. I can't even use the program until this issue is fixed so it's useless paying for CC

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Selection tool works slow with rulers

   You can improve Illustrator by making the Selection tool workable. As long as I start using rulers in the document, the selection starts to run very bad.
   What a useful software.

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   Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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6. 100% view is not 100% for pixels in cc2019

   OMG, yesterday I've updated illustrator cc2018 to cc2019. Objects now in 100% view are diplayed as ~151% - see attached file - in left side - illustrator cc2018 window and 400x400 px square in 100% view. In the right side - the same square in 100% view.

   Please fix this annoing bug.
   This is on Mac pro late 2013, High Sierra, 27' Eizo monitor 1400x2560

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   80 votes

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   96 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

7. Cannot view New Files

   • Using MacOSX 10.15.5 (19F101), Newest version of Illustrator CC
   • Open existing file file, create new file
   • EXPECTED: A new file gets created and I can see the artboard and work within the file
   • ACTUAL: A new tab opens with "Untitled" but cannot toggle to the new tab, and when attempting to break the new document out of tabs and input any objects (text, shapes, lines, or paste) into the "New" document, it creates/pastes into the first document opened, not the New one I created. Cannot manipulate any "New" document in any capacity with Illustrator, Photoshop, or Indesign (only ones I've tried on this Mac) as they all have the same bug, rendering the programs nearly useless.

   Need this fixed ASAP!

   • Using MacOSX 10.15.5 (19F101), Newest version of Illustrator CC
   • Open existing file file, create new file
   • EXPECTED: A new file gets created and I can see the artboard and work within the file
   • ACTUAL: A new tab opens with "Untitled" but cannot toggle to the new tab, and when attempting to break the new document out of tabs and input any objects (text, shapes, lines, or paste) into the "New" document, it creates/pastes into the first document opened, not the New one I created. Cannot manipulate any "New" document in any capacity with Illustrator, Photoshop, or Indesign (only ones I've… more
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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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8. Deleting a control handle with Anchor Point Tool

   I like the fact that you can eliminate a control handle on a closed shape by selecting the Convert Anchor Pt. Tool and click the handle. Problem is... when you have the Pen Tool and you hold option to access the Convert Anchor Pt. Tool, it will not delete the handle. What is up???

   11 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Remebering fractional values in Extrude & Bevel

   You can type in fractional values in Extrude & Bevel and they work fine, although AI rounds them up immediately in fields, though applies to the art.
   But when you try to save this appearance in Graphic style and then re-apply to another art, all fractional bits are gone, AI treats them as integers both ways.

   6 votes

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  Anjali responded

   Hi,

   Sorry about the issue, but the feature works that ways.

   1) On applying Effects in fractional values, it gets applied immediately. While saving this appearance in Graphic style and then re-apply to another art it will work the same (as with fractional values)

   2) While trying to edit already applied effects, the input details get’s rounded off. As a result, you have to enter fractional values for the precision.

   I hope this info will be helpful.
   Incase you still face any issue get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Thanks

10. toggle show / view all layers on all artboards not working ai 2020

    show all layers all artboards not working ai 2020
    have to click the eye to view each and every layer on each artboard/layer that is hidden.

    It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.

    The layers I have clicked manually all stay hidden until I manually click the eye back on. This is ridiculous.

    show all layers all artboards not working ai 2020
    have to click the eye to view each and every layer on each artboard/layer that is hidden.

    It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.

    The layers I have… more

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    0 comments  ·  Properties Panel  ·  Edit…  ·  Delete…  ·  Admin →
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11. alert() function is slicing the last word in the output window.

    Somehow the last word of an alert message to Illustrator keeps getting sliced. Notice in my attached example how the last word of my alert string "messages." gets cut off.

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    0 comments  ·  SDK and Scripting  ·  Edit…  ·  Delete…  ·  Admin →
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12. 24.1.2 crashes when saving down AI or EPS to CS6

    24.1.2 crashes when saving down AI or EPS to CS6.

    Oddly enough there is some difference – the .AI doesn't seem to save at all, but saving from .AI to CS6 .EPS when opened after crash seems to have saved down successfully.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. Constant Random Crashing

    Adobe Illustrator CC 2020; A coworker and I are coming across the same issue where our Illustrator is consistently crashing almost every hour or so throughout the day, seemingly at random. It will happen when trying to select/move an object, when trying to save, when clicking on another window, when clicking on a dropdown, and even when the machine is just sitting here doing nothing on my lunch breaks, it's not a question of if it will crash, it's when.

    Sitting behind us is another co-worker who has yet to have this issue happen on his machine, we're all on fairly similar MacBook Pros, same network.

    Process: Adobe Illustrator [9055]
    Path: /Applications/Adobe Illustrator 2020/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: Adobe Illustrator [9055]
    Version: 24.0.3
    Parent Process: (null)
    Date/Time: 2020-01-30 11:09:38 -0500
    OS Version: Mac OS X 10.14.6 (18G2022)
    Report Version: 12
    Exception Type: EXC_CRASH (SIGPIPE)
    Signal Number: 13
    Publisher Process PID: 0
    Publisher Process Name: PID Not Found
    Thread Count: 203

    Crashed Thread: 26

    RAM: 16384MB
    Machine: x86_64
    Model: MacBookPro15,1
    CPU * Core count: 12
    CPU Frequency: 2200MHz
    Bus Frequency: 400MHz
    Open GL Renderer: AMD Radeon Pro 555X OpenGL Engine
    Open GL Version: 2.1 ATI-2.11.21
    Open GL Vendor: ATI Technologies Inc.

    Adobe Product Version: 24.0.3
    Adobe Product Build: 375
    Adobe Crash Reporter Version: 8.0.3
    User GUID: 5564753C-ADCC-4629-A67F-56553D3046D3
    Crash GUID: 7C71FC6B-60CA-415C-A769-3EE28715C603

    Adobe Illustrator CC 2020; A coworker and I are coming across the same issue where our Illustrator is consistently crashing almost every hour or so throughout the day, seemingly at random. It will happen when trying to select/move an object, when trying to save, when clicking on another window, when clicking on a dropdown, and even when the machine is just sitting here doing nothing on my lunch breaks, it's not a question of if it will crash, it's when.

    Sitting behind us is another co-worker who has yet to have this issue happen on his machine, we're all on… more

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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14. The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.

    "The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.

    This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?

    Would be nice if the save as started once the current save is done like in previous versions.

    Thanks,
    Josh

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    2 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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15. 24.0.3 pencil tool is laggy and glitchy

    I updated to 24.0.3 a few days ago and my pencil tool has been really fiddly ever since, with a lot of skipping of the first fraction of a second of a new stroke, and a certain amount of picking up my motions after I lift the stylus up, as well. If I undo and draw the same shape again at about half the speed, I get the shape I expect, but this really isn't sustainable in the long run for a workflow based around lots of fast Pencil tool shapes!

    I've reverted to 24.0.1 and it's back to normal. Same plugins, settings, and everything.

    Interestingly enough this was also happening when I switched to Astute's Dynamic Sketch tool. I didn't think to try it on the Brush or Blob Brush before reverting.

    OSX 10.14.6, Wacom drivers 6.3.35-2.

    I updated to 24.0.3 a few days ago and my pencil tool has been really fiddly ever since, with a lot of skipping of the first fraction of a second of a new stroke, and a certain amount of picking up my motions after I lift the stylus up, as well. If I undo and draw the same shape again at about half the speed, I get the shape I expect, but this really isn't sustainable in the long run for a workflow based around lots of fast Pencil tool shapes!

    I've reverted to 24.0.1 and it's back to normal.… more

    2 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. zoom tool malfunction

    HI there,

    On my Acer laptop, currently running windows 10, Illustrator had turned off some performance settings last week after a bug fix. when I press certain commands on my keyboard for the selections and zoom tool, the screen zooms in at the maximum and I can no longer zoom back out.

    I believe I am currently using Adobe Illustrator version 24.1.3

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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17. Rulers disappear at restart.

    Even If I have checked "Show/Hide Rulers Across All Documents" every time I restart Illustrator, I have to activate rulers AGAIN. Come on guys, you always need a wheel to drive a car, we always need rulers ON. Help us with this bug.

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    2 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Black versions of color fonts are no longer accessible

    EmojiOne font B&W fallback version is no longer accessible in current versions of Illustrator. This is a crying shame! I am forced to stay with AI CC2015 because I need access to the black and white version of this font. Why would Adobe take away a perfectly useful variation of a font because it is a "color" font????

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Optimize file open & Save Time on slow networks PDF issue

    With this option turned on, editing a PDF in illustrator with form fields, attachments, or other pages causes them to be erased completely- leaving the main page only and form fields completely gone. It only happens on-network. Locally it will retain all other information.

    5 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Illustrator Keeps Crashing

    Illustrator crashes every time I use it. I could be drawing for two minutes and it will crash out of nowhere. It often lags as well. I have the newest update and have tried uninstalling and installing it and still it continues to crash. I am using Windows 10 Pro with illustrator.

    18 votes

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    4 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We have fixed the issues reported in this thread. Please create a new issue if you see a Illustrator Crash on latest builds.