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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8180 results found

  1. Latest version takes a long time to open and save files often 5 minutes or more for a simple file this is not acceptable.

    latest version of illustrator is taking forever to save or open files often more than 5 minutes for a simple file, this is not a network issue as it does the same even to desktop. this is not acceptable and needs fixing very quickly

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. [Extendscript] SaveDlg Default Filename Bugged

    Hi there,

    I'm having some issues with a custom extendscript that we use in our production house. This script is pretty basic, and is meant to make eps / pdf / ai conversion easier (we have some strict EPS settings that must be followed). This script has worked on AiCC (original release) up through CC 2019, but is now behaving oddly in Illustrator 2020.

    When you run the script, a custom "Save As" dialog should show up. The filename should default to the current document's name, with .eps set as the filetype suffix. However, when running this script in Illustrator…

    3 votes

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  3. 2 votes

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  4. After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart

    After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart

    This issue also effects Photoshop, please notify those guys as well!

    Please fix ASAP

    Macos 10.15.3
    Ai 24.0.3
    MacBook Pro 16in

    2 votes

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  5. Arrowheads

    Latest update breaks 30 years of arrowhead usage and procedure.
    I don't want to scroll thru 40 different heads.
    It's not necessary to break what was working for decades.

    2 votes

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    1 comment  ·  Strokes  ·  Admin →
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  6. Illustrator 24.1.3 Type tool and text refresh

    I've been experiencing an error and annoying Type tool bug since the last update to AI 24.1.3. It happens when I type something and later I go back to edit it (for example adding extra text, fixing a type) and the change does not appear to occur until I switch to Outline view. Alternatively, if I option-drag the text path the duplicate path shows the correct text. This is an old error (at least in appearance) that was fixed several versions ago and now it's back.

    1 vote

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  7. Reflect Tool options order is incorrect

    When using the Reflect Tool's panel (pressing enter), pressing the "Up" and "Down" keys on the keyboard recognizes the order to be
    1. Vertical
    2. Angle
    3. Horizontal

    which doesn't match the UI.

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  8. Color Shifting

    In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit…

    2 votes

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  9. Incorrect Transform Resizing

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px…

    5 votes

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    0 comments  ·  Tools  ·  Admin →
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  10. Saving Bugs

    I can't save the file cause the saving windows just keeps crashing
    I can't close without saving either.

    4 votes

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  11. Straight lines don’t allow to add points to their centers / middles

    So, I created a square, changed the line brush with something else, and then cut the 4 corners with scissor tool. Then, if I select the add anchor point tool, and click in the EXACT MIDDLE of the newly created line (which I cut from the square), it will not allow me to do so. It's just saying you only can add anchor point on the path line.

    Please help me Adobe...

    4 votes

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    1 comment  ·  Snapping  ·  Admin →
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    This is fixed in the latest Beta Build 29.5.0.15 — now straight lines allow to add a point at the center positions. Please check if this now behaves as expected and comment back.

    However, the team didn’t make it into the snapping feature requested in comments — to be able to snap to middles of any segment, curved or straight. If you need one, please upvote this split request.

  12. Creating new paragraph or character style does not honor selected text

    https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html

    ^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.

    4 votes

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  13. Blur effect not working in the second opened svg document

    When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

    This bug has been detected on Windows 10 using Illustrator version 24.1.1.

    2 votes

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  14. "Curvature Tool" anchor points randomly deleting themselves

    When working with the curvature tool, the anchor points delete themselves. This seems to be happening when I alt+click on one to make a sharp corner, then go to place the next point, the previous point (sometime the two previous) will delete themselves and end the path, as if I'd finished and gone to another tool (for instance the direct select tool) when I have not and am still trying to draw the path with the curvature tool.

    Latest Version of Ai CC(just updated yesterday), Windows 10 (also latest update)

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  15. The hinting not applied when export to JPG with anti-aliasing set to Hint in "Export for screen"

    When exporting a JPG using "Export for screen", the hint information applied in the anti-aliasing setting is not applied and the expected output cannot be obtained.

    environment / OSX10.13.6/Illustrator ver.24.0.0

    Step to reproduce.
    1. Files -> Export -> Export for screen
    2. Set the Format as "JPG 100" and click the Preferences icon.
    3. Choose "JPG100" and set the Antialias as "Hint".
    4. Click apply and export.

    Result : The Hint no applied.

    We need to get correct images like Illustrator ver.23.

    Workaround
    Use another functionality such as "Save for Web" or use Illustrator ver.23.

    6 votes

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    Disabling 'Export in Background' in Preferences > File Handling helps to workaround the problem (until the actual fix). Make sure you enable 'Art Optimized (Supersampling)' as an anti-aliasing option in Export for Screens settings as well.

  16. CS 6 was the best version of illustrator, then it's not good anymore

    CS 6 was the best version of illustrator, then it's not good anymore

    1 vote

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  17. dimensions change when changing rgb to cmyk

    When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks

    2 votes

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  18. 1 vote

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  19. Stroke smaller than 1pt creating spikes/anomalies on the curve

    Illustrator 2020 24.0.3
    macOS Catalina 10.15.2

    Need hairline stroke (.003pt) for one of my machines. When I outline Helvetica (Type>Create Outlines), and change the stroke to anything smaller than 1pt, the curves of the font blow out and create spikes. I've been using the same method for several years and this had only just now become an issue.

    Tried other fonts and only seems to happen on curves. If I try to use the file anyway and my machine does not recognize the file as having any data in it.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  20. font display with SAMPLE overprinted in menu

    the attachment shows what I see when I open the type/font menu on my computer. need to resolve this please.
    thank you

    1 vote

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