Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
-
Pantone + color book will not consistently "sort by name"
I keep the Pantone+ Solid Coated book open always, but every time I reopen the program it reverts back to "sort by kind" instead of the "sort by name" I keep choosing and is my preference.
2 votes -
Illustrator 23.0.1 Selection Tool/dragging text box keeps unselecting by itself?
Keeps deselecting by itself when i try to grab objects and drag. When I press Shift and drag, it duplicates the text box and suddenly deselects itself?? anyone having this issue?
2 votes -
Adobe Illustrator 23.0.1 does not open files while running.
The Issue:
Adobe Illustrator won't open files ( .ai .eps , etc ) when Illustrator is running.
Won't open files from Bridge, or explorer by double clicking or right click-> open with.
Won't open files that are downloaded, by clicking on them,
Won't open files from Internet Explorer with option: OpenIllustrator Does open files when the program is not running.
I did not install any additional plugins.
Adobe Illustrator version:
CC 23.0.1 ( Windows)Creative Cloud App Version:
4.7.0.400i've checked files association in Win10, and in Adobe Bridge, reinstalled the app, updated, resetarted my computer.
System Information
…Time2 votes -
3d extrude and bevel problem
I am using windows 10 and Illustrator wont do a 3d extrude or bevel and says not enough memory when there us enough memory.
2 votes -
Distort objects using an envelope does not work
Working on iMac with Ai 2019.
The Envelope Distort tool gives this message:
The operation cannot complete because of an unknown error.
Will not even work on a simple rectangle, or by selecting two simple rectangles.2 votes -
23.0.1 Windows 10: Marquee selecting inside rectangle with no fill selects that rectangle
23.0.1 Windows 10: Marquee selecting inside rectangle with no fill selects that rectangle. Clicking inside a rectangle with no fill behaves as expected, it will only select the rectangle if it has fill
2 votes -
objects behind clipping mask cannot move outside of drawing area!!??
What is the point in a clipping mask if the objects behind it cannot fall off the drawing area? may as well use Microsoft paint to be honest
2 votes -
Illustrator issues, SVG only?
When using CC (updated to v. 23), illustrations appear distorted when rendered with stylesheet. During troubleshooting, I open a colleague's SVG illustration in CS6 as well as CC v.23 and compare. See attachments. CC distorts both content size and artboard size. We never had this issue with CS.
2 votes -
command+option+shift to duplicate an element crash Illustrator every time
Illustrator CC 23.0.1 R3 crash every time I use the combination of "command+option+shift" to duplicate an element :/
Mojave 10.14.1 (18B75)
Illustrator CC 23.01 R3
MacBook Pro (15-inch, 2017) with 3,1 GHz Intel Core i7
Memory : 16 Go 2133 MHz LPDDR32 votes -
No Rectangle Shape in toolbar
hi there, today the CC installed advised me to install a new version of Illustrator. Install went smoothly, but I noticed when I opened Illustrator that the shape tool that lets me draw a rectangle is missing. The rectangle with radial corners is there; so I can make one and set the corner rounding to 0; but it isn't as fast and convenient as just drawing a rectangle with sharp corners directly. Is this a new feature? Or is this a bug? (I'm hoping it is a bug)
thanks!
2 votes -
2 votes
-
Problems with 2019 Adobe CC Illustrator when upgrading to the Mojave OS system
I had difficulty closing the window that jumped around a lot plus the Illustrator program often closed unexpectedly. The Illustrator document I worked on often would freeze, making it impossible to change or update it.
The Adobe tech. downgraded my Illustrator CC program to 2018 it works once again. Please let me know when the 2019 bug is gone. Thanks2 votes -
Changed placed item outside of illustrator does not mark the AI Document as changed...
If I have an illustrator document open that has a linked placed item within it, and the document has just been save, and I modify and save the placed item outside of illustrator - AI prompts me that the item has changed and asks if I was to update the placed artwork. If I select YES, the artwork is updated but the AI document is not internally marked as changed - e.g. I can close the file and it will not prompt me to save.
2 votes -
Alert appears under panels
Alerts appear underneath panels and can't be read
2 votes -
Stroke not updated when using arrow keys
An object's stroke is not updated when using the arrow keys to increase or decrease stroke size. Then selecting another object without pressing enter or removing focus from the input box applies the stroke to the new selection.
Steps:
1. Create 2 shapes
2. Select first shape
3. Adjust stroke with arrow keys in the properties panel - shape on artboard doesn't update
4. Select second shape - stroke that was supposed to be applied to first shape is applied to second shapeUsing Illustrator 23.0 (Windows)
2 votes -
can't download templates
can't download the templates
2 votes -
Small enhancement for the new Global Edit Tool
Hi there!
I’m playing with this new feature on Illustrator 23, “Global Edit” and I find it absolutely fantastic.
But, there is a small drawback when you are editing an object: once your are in “Global Edit Mode”, when you change to White Arrow (Direct Selection Tool) to modify some individual component of your original object, lot of times you need to firstly UNSELECT ALL just to be able to select some individual point/s to edit (in order to see that edition being cloned along all similar objects interactively).
And here comes the problem: once you unselect all with the…
2 votes -
Hide File Extension on Export
It's very annoying that when exporting to .jpg, etc. the hide file extension box is automatically checked. This is awful. Why?!?
2 votes -
Illustrator CC 2019 (v3.0)
I generate a PDF from Illustrator with "High Quality Print" option and unable to view in Acrobat DC.
This is happening only after I update the Illustrator CC 2019 (v23.0)
I have attached the screenshot.
2 votes -
Artefacts when alt copying and scaling
It looks like pieces of code adding to my canvas when I alt-drag or alt-scale an object. It was in the previous version and still here in CC2019. (Mojave 10.14)
2 votes
- Don't see your idea?