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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7719 results found

  1. Multiple renames of the work area cannot be sequenced

    Multiple renames of the work area cannot be sequenced
    For example: A-1, A-2...and so on
    The version before the update can be done.

    1 vote

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  2. impossible d'effectuer l'opération en raison d'une erreur indéterminée. [!now]

    Bonjour. erreur se produisant à l'enregistrement. erreurs se répétant depuis 15 jours sur différents fichiers et sur différents comptes Ai de la société. Adobe Illustrator 27.8.1 64-bit sous Windows

    1 vote

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  3. File get corrupted after save

    Description:
    I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editable

    Illustrator ver. 27.9
    O.S: Windows 11

    Steps to reproduce:
    1. Open the attached file
    2. Click on the open button

    Expected result: The file is opened with all the original elements available
    Actual result: The file only contains the artboards and these are…

    1 vote

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  4. Auto-recovery gets disabled

    I had auto-recovery on before Illustrator crashed however when I restarted the program I received a prompt that said auto-recovery is now disabled

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  5. アートボードの名前変更

    アートボードの名前変更の際、入力状態でショートカットキーによる言語の変更ができない。
    メジャーアップデート以前はできていました。

    1 vote

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  6. Adobe Express QR Code Keeps Crashing Illustrator

    I was working on a poster and needed a QR Code. I built a code in Adobe Express, saved it as SVG file, and opened it, along with my poster, in Illustrator. Every time I tried to copy the QR Code to paste it on my poster, Illustrator crashed. I tried re-doing the code, saving it as different file types, etc. When I recreated the QR Code in a different program, it worked perfectly.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  7. XML variables error on create xml

    OSX 11.7.8 + Ai 27.9

    many problem when create variables for change ai files linked on artwork

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. 1 vote

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  9. Multiple Artboards only saving as main file name

    When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.

    Mac Ventura 13.5.1
    Illustrator Desktop Version 27.8.1

    1 vote

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  10. Exporting layered PSDs = Error 2393

    Illustrator 27.8.1 64-bit
    OS: Windows 10

    Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.

    Steps: File -> Export -> Export as...

    Attempting the process with a third party export script also locks up Illustrator.

    1 vote

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  11. Pre Release

    I installed the pre-release of Illustrator and can't continue. It says:
    Your Illustrator has expired.
    Huh? That's definitely a bug! I can only uninstall it and return to my regular Illustrator or the Beta release.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. GPU Preview Disables GPU Preview & Crashes erase Embedded Files

    Running Illustrator 27.8.1 on macOS Ventura 13.5.1

    MacBook Pro 16" 2022
    M2 Max
    32 GB

    Every now and then Illustrator switches to CPU Preview and disables GPU Preview. This can be fixed (most of the time) by saving, closing the file, and re-opening it.

    Somewhat related, Illustrator crashes daily, and when opening the recovered file, all embedded images are either invisible, black, or turn into noise. When looking at the "Links" panel, those files show up as 0 bytes in size.

    Weirdly enough, general performance is fine.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. error en comandos

    No permite utilizar ningún comando, ni para acercar o alejar. nada...

    1 vote

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  14. Color Picker changes the settings when saved

    I am tweaking a color in Illustrator CC. I make slight adjustments to the Saturation and Brightness controls and hit Save. When I open the color picker again, the Hue, Saturation and Brightness controls are all shifted slightly. The Hue is especially disconcerting as it appears to be shifting left with every save.

    1 vote

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  15. Artboards are deleted after I close the program

    I was working on a project with multiple artboards. I closed and reopened the program and all the artboards except the second one were deleted and the second artboard became "Artboard 1".
    I tried it multiple times and this happens everytime.

    I'm on windows and version 27.9

    1 vote

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  16. 1 vote

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  17. バグ

    オブジェクト内の3d効果を押したところ、イラレが長時間動かなくなりました。一日経ってもそのままだった為しようがなくアプリを終了させたところ、完成していたファイルが消えていました。

    1 vote

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  18. Text got removed automatically

    I was working on illustrator file, opened the file and texts were removed automatically.
    All fonts are installed, pleases fix this bug.

    1 vote

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  19. Strokes on a blend don't visually update in the stroke palette

    When I create a blend with a stroke, change the stroke it doesn't visually update, until I double click on the blend tool and reduce or increase the number of blends. Never used to do this, and is incredibly time-wasting and annoying.

    1 vote

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    4 comments  ·  Blends  ·  Admin →
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  20. Brush Pressure not working (greyed out) in 27.8.1 - Reverting to version 27.7 fixes issue

    When Illustrator auto updated to 27.8.1, all my pressure brushes stopped working. Pressure is not available as a brush option.

    I use an XP-Pen artist Pro 15.6 tablet on Windows 10

    I went through the SOP that I do when this happens - uninstalled and reinstalled multiple versions of the XP-Pen drivers and nothing worked. I think reverted Illustrator back to 27.7 and it works again.

    It would be nice if this functionality didn't break regularly when new versions are released. It makes Auto-updating an unrealistic option as I end up wasting time chasing down bugs when I really should…

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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