Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8187 results found
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Artwork was deleted after switching between files.
AI 30.1 MacOS
All my artwork was deleted when I switched back from another file that I copied art from, including guides. Tried Undo multiple times with no luck. Had not saved file.
1 vote -
UI freezes when clicking Save file with multiple artworks, no recovery files, version 30.0 on Tahoe 26.1
This new 30.0 update is terrible, my team has lost countless hours!
As soon as you click save, the UI freezes, and doesn't allow you to save.
After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already…1 vote -
Pasted symbol into new doc and that new symbol layer appearance overrode everything
Very unexpected /confusing issue with Illustrator today.
I cut and pasted a symbol from one document into a new doc. I tried to apply a new color to the symbol and it wouldn't work.
The appearance panel showed the objects as black, the objects on the pasteboard were brown, and when I selected them, the fill color in the toolbar showed yellow.
I broke the link to the symbol and tried to apply that yellow color to the compound path—it wouldn't work.
I released the compound path and tried to apply yellow to the individual objects—it still wouldn't work.
Rebooted…
1 vote -
Linked transparency ignored in document color mode CMYK
I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.
To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place…
1 vote -
Info boxes don’t go away when you stop hovering over the toolbar
When you hover over the toolbar, the info boxes appear and do not go away when you take your cursor off of the tool. It covers my view too much!
1 vote -
Share for review comments are misaligned - about 5mm off.
Share for review comments are sometimes misaligned - about 5 mm below the actual comment.
In the case of text errors usually few lines below the actual error-comment.
Web interface shows the comments in the right place, but something bad happens when illustrator reads the comments back in. Its persistent in every illustrator version i have.
The same bug keeps following me in different illustrator versions. I'm not sure what is causing this. One time i suspected some file specific bug, but it keeps reappearing in newly created files. Might it be related to bleed settings? I don't know. But…
1 vote -
Text captions in the Stroke popup panel in the Chinese build are missing
Stroke panel text missing
1 vote -
Save as opens an empty window
When I try to SAVE AS, an empty window pops up with no options to save or navigate. This just started happening with the last update.
1 vote -
Color blindness proof preview kills GPU, requiring restart
Steps to recreate:
Create a new document. Proof setup > Color Blindness (any type) > Proof Colors. Zoom in or out. The screen flashes and GPU preview if now off. It can not be re-enabled even if you disable Proof Colors. Restarting illustrator is required to get back GPU preview.System: Apple M1 Pro
1 vote -
Repeat objects ignore Select > Inverse command
Take a look at the GIF attached and the file.
I select the magenta square and use Select > Inverse to select everything but the square.
It select the circles, the black one and the white one (inside of Radial Repeat) — all correct.Now I try Select > Inverse one more time, expecting to get the opposite result, only the magenta square selected.
But the Radial Repeat object stays selected.
It must not.These applies to other repeat types as well.
1 vote -
Illustrator Flickering/Losing Focus when Clicking Quickly (Both CPU/GPU Modes)
Illustrator flickers when clicking quickly (or just in general) both when using GPU rendering and CPU only rendering (see attached files). It seems to lose focus on Illustrator and I can see whatever background applications I am using (e.g. Google Chrome). The problem happens in both fullscreen and windowed mode.
It seems like they have the same problem in this post and standard fixes by disabling GPU Performance doesn't work: https://www.reddit.com/r/AdobeIllustrator/comments/1muf4mt/adobe_illustrator_problem/
Illustrator 30.0
Windows 11
ASUS ROG Zephyrus G14 (2025) Laptop
CPU: AMD Ryzen AI 9 HX 370
iGPU: AMD Radeon 890M
dGPU: NVIDIA GeForce RTX 5070 Ti1 vote -
Collapsing layers with Opt/Alt won’t collapse sublayers
When Opt/Alt + click on layer, only the TOPMOST sublayer is collapsed. The rest of the sublayers remain expanded.
1 vote -
1 vote
Zuher, please provide more information. Record a video, provide a test file or specific steps if there are specific actions needed, mention your OS and hardware details, the version number, so that the team could try to reproduce the problem at their side.
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Artboard renaming doesn't work
When I rename an artboard, either through clicking the artboard name above my graphic, or by going through the Artboard properties panel, I change the artboard name, then save the document, and close it. When I reopen the document the previous artboard name is there, the new one wasn't saved. This happens in an .ai and .svg file.
(The webform for submitting ideas doesn't let me upload .ai or .svg files.)1 vote -
I can't see any shapes I have created inside and outside the artboard, even when I have not selected any preview options
I am not able to see any shapes, I created inside and outside the artboard. I made sure that none of the preview options are selected, still after zooming in and out whole shapes are disappearing from the illustrator software.
1 vote -
Acrobat PDF File Format error when saving .AI documents. The size of the passed callbacks struct is wrong.
Illustrator 30.0 (64 bit.) windows 11 recently loaded then I updated to 30.0. since then 99 % of the time I open my current .AI files to update them and save them, I receive this error which I can't fix. The only way to bypass it is the save to the downloads folder and then over write the original unsaved file with the new version. This is affecting my production time, so it is quite urgent. It could be a setting but as I don't understand the message I can't fix it.
1 vote -
Cloud saving only works after creating a project
Operating System: Windows 11 Home, Version 25H2 (Build 26200.7171)
Illustrator Version: 30.0 (64-bit)Steps to reproduce:
When trying to save a new file as a Cloud Document, the “Save” button remains greyed out.
I am correctly signed in to my Adobe account and can open existing Cloud files without issues.
However, Illustrator will not allow saving to the Cloud unless I first manually create a new Project folder.Expected result:
Saving directly to “Your Files” in the Creative Cloud should work without having to create a project.Actual result:
No valid Cloud location is detected until a new project is…1 vote -
Illustrator freezing when clicking on top bar menu MacOS 15.7.2
Currently in macOS Sequoia 15.7.2: on multiple iMac m1 24" running it, illustrator freezes sometimes when clicking the top menu bar, have to force quit. The bug is not replicable on a specific event, it just happens sometimes.
1 vote -
Illustrator 30.0 (2026) .ai files open at 1/10 scale in Adobe Acrobat and RIP software (Onyx) – large artboards only
This issue is affecting multiple users in our environment with the following setups:
Hardware: Apple Mac Studio (M1 and M2)
OS: macOS Sequoia (and possibly the prior macOS version – behavior appears on machines that have not yet updated as well)
Adobe Illustrator (desktop): 30.0 (2026 release)
For the time being, we have reverted back to Illustrator 2025 where the same workflow works correctly.
Basically:
When we save .ai files with large artboards from Illustrator 30.0 (2026) and then open those files in our printer RIP software (Onyx), the artwork does not come in at the correct size. Instead, it…
1 voteThis issue has been resolved and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused.
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Text Converted to Outlines Upon Copy in 2026 with Keyboard Maestro Installed
Adobe Illustrator 2026 (30.0)
macOS Sequoia 15.7.1
Keyboard Maestro 11.0.4When copying a live text object in Adobe Illustrator 2026 (point type, area type, type on a path objects), pasting with CMD+V or Edit > Paste converts the text into outlines when Keyboard Maestro Mac automation software is running.
Quitting Keyboard Maestro Engine stops the behavior so that copying and pasting gives live text in the pasted object.
Disabling com.adobe.svg as a clipboard copy flavor also fixes the problem, allowing copy and paste to preserve live text instead of creating outlines.
This problem does not occur in Illustrator 2025 (29.8.3)…
1 vote
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