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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7719 results found

  1. Erratic Page numbering in 'Show Print Tiling'

    When printing a large artwork covering several A4s, the page numbering after selecting 'Show Print Tiling' is erratic. As you can see in the attached file, there's two times 25 and 27, but 21 and 26 are missing. This is an issue if you want to avoid printing blank pages. I have to manually count to get the correct page number.

    1 vote

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    2 comments  ·  Print  ·  Admin →
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  2. Shift does not select multiple items any longer - Ai 28.0 / Mac OS 14.0/Mac Studio 2022

    Adobe AI upgraded on my system today to Illustrator 28 - 2024. Shift no longer works to select multiple objects or points. I use illustrator about 4-8 hours a day so I am very aware of the intended capability of the shift key while working. I have rebooted to hope for a resolve .... I can't seem to regain the functionality. My previous version of Ai did not perform this way. Bummed to consider having to downgrade back to previous version of Ai. Hope this helps bring attention.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Can't resize anything

    It is such a basic thing, but it's not allowing me to redimension anything, texts, images, whatever; i cant redimension it with the selection tool or anything like i normally used to

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  4. Fill/stroke color changes won't work despite restart/Illustrator being up to date (windows 11)

    On my PC with Windows 11 that's up-to-date (as is Illustrator), I've lost the ability to change fill and stroke color even when a shape is selected, and even after rebooting my laptop. Note the orange-circled areas in the screen capture for reference.

    1 vote

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  5. AI refuse mes prompts ?

    Lorsque je tape le prompt "Logo noir et blanc boucherie-charcuterie" ou "Logo noir et blanc boucherie". Il me refuse l'action sous pretexte que j'enfreins les consignes ???

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  6. Smart Guides not working most of the time

    The Smart guides are not working correctly anymore. When trying to move or add an anchor point there are no smart guides to help align it. If I want use the object tool there are no guides while hovering unless a random object in my canvas is selected, then all of a suddeny smart guides work again. Once an object is created then it always has smart guides available when moving but not when trying to create it aka hovering with the object tool.

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    1 comment  ·  Snapping  ·  Admin →
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  7. artwork moving when i select on my macbook pro 2023

    When I click to select artwork/objects on my 2023 macbook pro the artwork jumps position, I'm not dragging the artwork and didn't have the issue on earlier macbook (2017) or my 2019 imac. Makes working in illustator really awkward and is frustrating!

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  8. Crashes when a path segment is moved

    Whenever I am attempting to move an object and inadvertently grab a path segment instead of a point, there is a 50% chance Illustrator will crash. This has been a problem for over two years.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. APPLICATION TAB CLOSING

    Every time I go from the layers/character or any other tab to the properties tab/bar it closes the entire application tab group on the side, then I have to go open it in windows.

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  10. Save then multiple Redo (using keyboard shortcut) Crashes Illustrator

    Some times, I hit save instead of save as. I then undo a few steps and save. I then hit redo a few time in rapid succession and illustrator crashes.

    1 vote

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  11. Autosave not working

    In the latest update from Illustrator, my auto save is not working (despite being selected in Preferences).
    I've lost at least three hours' worth of work in the past two weeks. I habitually save, but if I only remember once every half hour or hour and then Illustrator crashes (which it also keeps doing) none of my work is being recovered.

    In the eight years I have been using this program, that has never happened.

    What gives? Major waste of my time and also irritating AF

    1 vote

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  12. Illustrator Not responding

    Hi I'd like to report a bug that's been happening with my illustrator files, they've become very lagged and after ever move I make, its been coming up with Illustrator not responding and making it incapable to use, I've tried multiple ways to fix it but nothings happening, its a new laptop I've got tons of disk space and I've tried reinstalling and restarting but nothing is working I need to complete a school assignment by next week and I'm incapable of doing it because of this bug.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  13. a bug about importing vectorgraph

    After importing a vector graph (pdf file), the vector graph appears very weird in the Adobe illustrator 2021. The imported pdf file seems to be covered with mosaics.

    My PC is Macbook 2022 M2 . Previously, all look very well in another computer (Intel chip). I have no idea about what this bug should be attributed to? my computer system or Adobe illustrator 2021?

    1 vote

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  14. Switch window now blocked with an illegal action sound

    When I've got windows open on two monitors, when trying to pick the window on my second monitor (and sometimes on my primary monitor), there is a bing (noise to say I'm doing an illegal action) and it doesn't allow me to do it. This has only started since the last update and is not consistent. The way round I've found for it is to go the Window menu and pick the file on my second monitor and then it's all back to normal again.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. Huion Tablet and Windows Ink

    I have the last version of Windows 11. Only on illustrator. I have a Huion tablet and the pen only has pressure when windows ink is activated. But as soon as windows ink is activated, it becomes almost impossible to click and drag any object with the pen, enter a group or chose a new tool (but no problem with the trackpad). So i have to chose between being able to work efficiently but drawing without pressure OR drawing with pressure but having debilitating lagging.

    Is there a way to keep the pressure activated without activating windows ink ?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  16. Heavy lag in Illustrator using Apple M2

    I just installed Illustrator 28 on my brand new MacBook Pro M2 (16GB RAM, 512GB Storage), a pretty well specced machine. Mac OS Sonoma 14.0.

    I'm experiencing heavy lags in multiple forms: When typing text, when moving paths or objects.
    This happens when "View using GPU" is enabled. Without it the lag is gone, but other graphical bugs seem to occur, so this is not an option for too long.
    I uninstalled AI and reinstalled it freshly, not keeping my settings to rule out this as a possible cause. Issue is still there.

    I need a fix as soon as…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  17. Taper

    I was thinking about this for a time now, what if we could have taper ability for shapes?

    To elaborate, here we have a rectangle (video) and to adjust it we got to select one anchor, bring it in, other anchor, check if they are symmetrical, and bring other anchor in

    What if there would be a taper that will simultaneously pull two desired anchors inwards or outwards?

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  18. 1 vote

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  19. Rectangle tool properties doesn't work with mouse

    Rectangle tool properties doesn't work with mouse.
    Illustrator v28 .0. Windows 11 Home Operating system version 22621.2283

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  20. Pattern problem when making PDF

    Artist created an ILL file in 27.9 version, using Pattern Swatches and also used a transparency on that pattern in the art. When PDF is created and opened, I get an error:
    "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

    The pattern does not display at all along with this display in Acrobat.

    I did a test and replaced my version of 27.9 ILL to version 27.0. And it works perfectly. PDF does not flag an issue and RIPS properly as well.…

    1 vote

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