7711 results found

1. Not possible to install Illustrator on M1

   can't download the apps from my Creative Cloud. Error message 146.
   I have granted all access rights to the necessary folders and subfolders, but still get the error message. Setting up a new user admin did not help either.
   Can someone please help me! I need Illustrator urgently for my job!

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2. Conta Gotas

   Good Afternoon
   My Illustrator Dropper tool has not been working for a many days to capture colors from images inserted in the work.

   Is this a problem of atualization? Please help me.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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3. Repelling objects

   (macOS Big Sur Illustrator 2021) objects, lines, etc don't snap together like in previous versions of illustrator. i cannot get objects to align at all. they seem to bounce each other away like magnets.

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4. Scale Stroke & Effects not working with Symbols in Scale Window

   The Scale Strokes & Effects checkbox in the Scale Window doesn't work with Symbols.

   You have to enable/disable Scale Strokes & Effects before entering the Scale dialog to get it to work with symbols.

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5. new update (v25.1) hangs when I select all text

   Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3

   iMac (Retina 5K, 27-inch, Late 2015)
   Processor 4 GHz Intel Core i7
   Memory 32 GB 1867 MHz DDR3

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode

   I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

   • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

   -I also found that it's not only about the outline mode that cause this, but other reason as well, I just can't reproduce it reliably.

   • It's not about the files, because I test it with several files and it happened to every one of them.

   Would be great if you guys can fix it. Thanks!

   ---

   Illustrator 25.1 (actually, it's happened since 25.0)
   Windows 10 20H2
   NVIDIA GTX 1060 (Driver ver 460.89)

   I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

   • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

   -I also found that it's not only about the outline mode that cause this, but other reason as… more

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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7. A4 template out of size from home screen's quick new file

   When I click on new A4 file button from the quick actions in the home screen of illustrator, it leads to a new file with a totally out of size template (see screenshots) : 74,083 x 104,775mm instead of 210 x 297mm

   I'm on windows 10, illustrator v25.1 (french version)

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8. warp Effect not working

   I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming at you.!!@

   I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming… more

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. A máscara de opacidade não é redesenhada em tempo real / Opacity mask does not redraw in real time

   Amigos, bom dia.

   Após algumas atualizações, tenho notado que o uso do recurso "Opacity mask" em meu Illustrator não consegue apresentar o resultado visual (redesenho) em tempo real. Se eu não forçar a visualização com "View / Outline (Command + Y)" o efeito não pode ser visto.

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10. Live text displaying incorrectly along with objects/outlined text

    1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
       Adobe is version 25.1

    2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in the T. When I outline the text, and view the file in outline mode the lines appear smooth and as they should.

    I've been speaking with adobe help on twitter, but none of the troubleshooting seemed to fix this issue, and I was provided this link to submit my issue.

    Thank you.

    1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
       Adobe is version 25.1

    2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in… more

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11. Bugs avec Windows 10 Pro

    De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
    Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
    Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.

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12. Illustrator 25.1 (64 bits) doesn't open some files on previous versions

    When I try to open some files created a year ago, Illustrator show me an error window which explains that the program have tried to recover the file but partially. When I click open, only an artboard appears and nothing else.

    After that, I close the project and a pop up window ask to rate the recovery functionality. For now it is dreadful. Hope You can fix it soon

    Thank you very much

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. Opening a v25 .ai file with illustrator v25.1 causing text issues

    I received an illustrator file from a client that was v25. I already had all the necessary fonts used in the project. I opened it with the latest version (25.1) and the text on almost every artboard was altered in some way. Often all the text in a text box was gone except for a few characters. After downloading AI 2020 I was able to open the project file with the text in tact.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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14. Get this resizing issue resolved ASAP please

    I have installed the new AI product via cloud services....I can't resize any documents at all.

    Please raise this very high as I'm sure it's effecting many cloud based users.

    Notification woud be great.

    Regards,
    Alistair

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    0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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15. Files not opening

    Files previously created in Illustrator 2021 are not opening with the recent updates.

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16. no puedo hacer que funcione mi Roland Cutstudio

    no puedo elegir el modelo del Roland que es GX24

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    0 comments  ·  Print  ·  Edit…  ·  Delete…  ·  Admin →
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17. Hello Adobe Team,

    Hello Adobe Team,

    We are using Adobe Illustrator 25.1 Version,
    science we updated the 25.1 we are facing Hanging (Software Stop) Issue,

    and we are facing Performance Issue

    Kindly Suggest Us.

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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18. disappearing text while converting!

    why does the text disappear when i do convert? please help.
    it causes a lot of trouble, when it goes for a print

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19. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at least address this bug first. Many people are using the Adobe Suite on these new machines, and I hate to see my other apps all mangled.

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at… more

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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20. Recolor artwork screen size

    I can't access the Advanced options as the screen does not fit the max window size

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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