Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Illustrator Causes Crash of iMac
System information is as follows:
System: iMac (Retina 5K, 27-inch, 2020)
OS: macOS Catalina 10.15.7
Processor: 3.6GHz 10-Core Intel Core I9
Memory: 64GB 2667 MHz DDR4
Graphics: AMD Radeon Pro 5500XT 8 GBAdobe Illustrator Version: 25.1 (latest update)
Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including…
1 vote -
Saved selections change names when copy-pasting into a new document
On Windows 10, using Illustrator 24.0.2.
When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.
Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.
(There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to…
1 vote -
「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった
ver25.1アップデート後
1 vote -
When exporting as PDF with password (to edit/copy), insertion point doesn't move to password entry field
[macOS Big Sur 11.1, Illustrator 25.1]
When saving as a protected PDF (require a password to edit/copy), as soon as you click the checkbox to enable that, the text insertion point always used to jump immediately to the field to enter the password. Now, nothing happens. You have to click the box. There are no other options in that area of the Save as window; you click the box to enable a password, and the only other option is to then enter that password. Always before, text insertion in that field activated immediately upon clicking the checkbox. Now, no. That's…
1 vote -
Illustrator Save as dialog box forgets custom size and position, other things
[macOS Big Sur 11.1, Illustrator 25.1]
In all previous versions of Illustrator, once you manually re-size and re-position the Save as dialog box, it stays that way -- at least until Illustrator quits. Its default size now it is tiny and unmanageable, and I have to re-size it every single time I save a file. Furthermore, it always defaults to the local user Documents folder, instead of the document's original folder. Finally, the entire file name AND EXTENSION are highlighted, when it always used to be just the file name. Change that all back, please.
1 vote -
Random Freezing
I just bought a 16" Macbook Pro (2019) and twice now while using Illustrator, the artboard freezes and I cannot save. All of the menus and tool bars and whatnot highlight like they are responding, but I cannot get anything on the artboard to respond and cannot save anything. Everything else on the mac seems to be working so it is not freezing the whole system. Please help! Do I need to return and get a new mac, or is this a software problem?
1 vote -
Swatches Turn to Spot Colours When You Add to CC Libraries.
Swatches turn to spot colours when you add them to CC Libraries. It would be preferred to change that to process colours as default. Please!
1 vote -
Cannot Save Illustrator CC and Mac OS 11.1 MacBook Pro m1
Cannot save in any format. Previous file worked on saved fine.
1 vote -
Can not update Illustrator or InDesign in Creative Cloud
I need confirmation if the reason I cannot update is due to the Windows 10 version 20H2 by my company OR an issue on the Adobe side. I would like to escalate this matter internally if it is on our company's side. PLEASE ADVISE.
From the manager of the Meritor Infrastructure team:
At current I think we will not be beginning with the testing of the next version
until at least February. The next version will be Windows 10 version 20H2.Please note that Windows 10 version 20H2 is anticipated to be unsupported by
Adobe From October 2021, even though…1 vote -
Can't copy and paste from Graphpad prism 9.0 to AI 25.1
I can paste smaller images but not larger ones. My colleagues who use the same programs on a mac have no issues. Keep in mind that I am pasting multiple independent images at the same time. For example, a transfer of a square will be 4 lines transferred.
1 vote -
Improper transperancy handling
when creating an object with a simple transparency, it renders different siting above a white background vs a white object. I've had someone else recreate to verify it's not just my install. See attached screen shot.
AI 25.1 Mac OS 10.15.7
1 vote -
Paintbrush properties - fill option not working
Can select fill colour however when draw using the paintbrush the fill colour doesn't work - automatically goes back to red stripe option but the line colour is there.
1 vote -
Font activation via FontxplorerX not working after update to 25.1
After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
MacOS BigSur 11.11 vote -
陰影自動轉為圖片
效果－風格化－製作陰影，
或 效果－模糊－高斯模糊存檔後再開啟檔案會自動編成擴充外觀的樣子。
陰影會變成圖片無法修改效果1 vote -
ズームイン
Windowsデスクトップillustrator2021 Ver25.1
ズームイン（control++）、ズームアウト（control+-）が出来ない。1 vote -
Live Paint Dead
Wow, I haven't seen AI get this slow and bad at basic vector work in years! (Just might be way too bloated.) Had to delete latest version 25.1 and go backwards just to get my day job done on time.
1 voteAs per OP’s comment:
> Primary cause was that Windows was secretly downloading and installing a major update in the background. This manifested in terrible performance in Adobe Illustrator.
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No tools on illustrator 2021
Im on the last version of illustrator (on the date of 2021-01-20 at 9:47 am EST) and when i launch illustrator and create a project, there is no tools at all, when i change a settings in the window tab, nothing change
1 voteReinstalling Illustrator helped to solve this issue
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Illustrator cc 2018 not opening any files
Currently experiencing an error when trying to open working files or creating new artboard on adobe illustrator cc2018
1 vote -
1 vote
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Right Menu Bar Not appearing
Hello Adobe Crew! This is Eva.
I am here to report that the right menu bar is not appearing. I don't know what the bar is actually called so please excuse any misnaming. I wasn't drawing in fullscreen, and the fact that the right menu bar was in the way kinda annoyed me. So I clicked the 'X' button to put it away. I was done drawing, so I put my laptop away. Next day I want to draw, I open Illustrator, open a new canvas, and the right menu bar doesn't appear. I have tried to restart Illustrator many…
1 voteYou can always call this panel back with Window > Properties command
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