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Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Mascara de gradiente não funciona

    Edição da mascara com gradiente não funciona

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  2. guide

    Ho un problema fastidioso. Quando trascino un guida, sparisce e non la vedo mentre la trasporto. Riappare solamente quando rilascio il tasto del muse.
    Sapete aiutarmi?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. Preview Icon not Showing on MacOS

    macOS Big Sur 11.1
    Illustrator (2021) - 25.1

    Steps and Expectations
    1) Save work as most recent version of native AI file with PDF Compatibility On.
    2) Expected file would have a preview icon of artwork found on desktop.
    Icon Preview is on (always) for all folders and root users.
    3) File saved with standard Ai icon, and no icon preview.

    Sample image shows Ai file and what Ai icon should look like as per the JPEG file.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  4. Gradient Edit Button Missing

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  5. Can't select text. I have to drag over it but then I can't move the text box.

    When I open a file, I can select a text box one time. Then I have to drag over the text to select it. I can't move the text at all with the selection tool. I have to use my arrow keys.

    I've been using Illustrator professionally for 17 years. It gets slower with every update. I don't understand the need for changes when they make it harder to use.

    windows 10 64bit, illustrator 24.3

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. weird squiggly blue line shows up on fresh new artboard, tried closing and reopening, and its still there

    MAC Catalina

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  7. File is corrupted

    I saved 2 different ai files and exported them as pdf or jpg and then opened them the next day to make edits and it deleted all the artboards but one on both. These were big files but they said they were saved before I closed it. Please help!

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Comandi manuali tastier rapidi rimossi

    Con l'aggiornamento 2021 TUTTI i comandi manuali rapidi da tastiera si sono cancellati da soli (cmd v, cmq c ecc..).
    (Uso macbook pro 2015)

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. BIG SUR M1 saving as PDF Illustrator 2020 cc.

    I want to save document and image as pdf as normal.
    goes through usual dialogs but saves as a white document / image pdf.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Illustrator shutting down randomly without saving

    I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...

    I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?

    If this keeps happening I am afraid I won't be able to use Adobe…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Chinese fonts are mixed up

    Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. File New greyed out

    When i open AI and go to file new the option to create was greyed out, if i choose another option like print, mobile etc i can still create a new doc, now that i opened a doc again i can see them in Recent. but when i go to Saved its still all greyed out. i tried deleting the preferences and reinstalling AI (latest version) but its still there.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  13. Theme adobe color à du mal à charger

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Libraries panel will not scroll after computer sleep

    Libraries panel will not scroll after computer sleep, need to restart illustrator to gain control of it again. MacOS 11.1 Big Sur, 2020 16" MacBook Pro Intel.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  15. After the newest update, when opening the software; the screen is coming up black every time.

    After the newest update, when opening the software; the screen is coming up black every time.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  16. Tools are all unusable

    MACOS 10.14.6 Illustrator 2021 cloud.
    Everything worked fine yesterday. New 2021 will not allow me to work on ANY project, old or new because the toolbox is locked. I launched Illustrator, opened a file, wanted to edit some text, selected the Type Tool, moved the cursor to the desired type and the cursor didn't change to the TYPE tool but showed a paintbrush with a locked icon attached. No matter which tool, or file (I tried several, also a NEW) the result was the same paintbrush icon.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. Fill option not opening

    I have a new matchbook pro (2019) and since I have Installed adobe illustrator my fill option is not opening

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs

    couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs
    I think you should take better steps to solve it

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  19. Change case changes other things

    I used the change case tool and it removed my paragraph centering on my header line and the modified tab points.

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  20. Tutorial not working properly

    I can open the tutorial box but I cannot advance through the slides. There are no buttons to press and nothing happens when I complete the tasks.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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