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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7417 results found

  1. How to stop illustrator from smoothing scatter brush

    Hello
    I'm using Illustrator 2020 (24.0.1) on a macbook pro 2014.

    I'm having issues with the scatter brushes.
    The lines that are drawn don't follow the curve that they're applied to.
    They come out by segment, roughly following the curve.

    This issue has been already described in this adobe forum thread:
    https://community.adobe.com/t5/illustrator/how-to-stop-illustrator-from-smoothing-scatter-brush/m-p/10832098#M160067

    Is this a bug, and has it been addressed?

    1 vote

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  2. Math in Picas is Using Points not Picas

    Document units set to picas. In width or height box on tool bar, enter "-3" and it subtracts 3 points. I expect — as it has done since time and eternity — to subtract 3 picas. The number should be the whole version of the document units, not a fraction thereof.

    1 vote

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  3. Gradient, colouring and effect-error

    The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).

    1 vote

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  4. Plug In Error Message

    I get this error message every time I start Illustrator. Running Windows 10

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  5. application became 'zoomed in'

    Application became 'zoomed in' – the whole interface looks bigger. Using on 2nd monitor with Wacom tablet.

    1 vote

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  6. Elements NOT Saving

    Trying to understand why certain outlined text wont save and goes missing from .jpgs when exporting... Tried restarting, tried saving the file and bringing it to another window. Just another f***ing error.

    1 vote

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  7. Duel Screen Issue

    Both Ps and Ai malfunction when using a second monitor. Problem: when either application is open and I shuts off, unplugs 2nd monitor or closed laptop with 2nd monitor still plugged in, the next time I am in either app the files I have open are frozen. Or when I open a new file there is no art board shown. The only resolve is to restart the program.

    1 vote

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  8. Custoimised Brush stroke doesn't show

    Using surface pen and customised brush doesn't show strokes until I let go off the pen or mouse. It only appears as red lines. Please fix it!

    1 vote

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  9. Sometime Hnag in open file, must restart

    When i start illustrator first time it cant open my files and hang my pc, than must restart pc than it comes fix it, but after some time it again facing

    1 vote

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  10. 3D revolve doesn't draw properly

    I drew half a star, tried to revolve it but it doesn't always layer and shade the different parts correctly. Sometimes a cone appears outside of it. Another example in this screenshot, where there's a line visible straight through it and the shading is wrong in the top part:

    1 vote

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  11. flattern

    hello Adobe, i created a complex layered design, i saved it, and turn my computer off on 7pm, and when i turn my computer at 4pm in the next day, all the layers is gone, all of them flatterned into a single image so i can't do any further editing, please help, this is a serious bug in AI
    thank you

    1 vote

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  12. Performance and delay on Illustrator 2020&2019 - iMac 5k 2019 with Pro Vega 48

    Here is the video where I compare performance issue with other graphic software and desktop CP with Illustrator 2020 on the iMac 2019. Fps is drop when moving canvas by hand tool and when you want to resize simple vector shape you see on screen and feel some kind of latency, delay (watch carefully the video below). On the video you can see this lag how its behavior on iMac and how its snappy od Pc Dekstop. Performance is the same on Mojave or Catalina. I was handing for 5 days with your customer support and technician support. Still the…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  13. selection bug

    As the title describes, this is a bug with the selection tool. I've had this bug several times today, everytime it does I have to restart Illustrator which is madness.

    feel free to check the files that I've provided, and please FIX THE BUGS BEFORE ADDING MORE FEATURE TO ILLUSTRATOR. the features are useless unless Illustrator improve the reliability to the users.

    1 vote

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  14. Problem with Simbraille Font in Illustrator when trying to Save As a PDF.

    Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
    In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background…

    1 vote

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  15. Cutting out parts of the exported PNG

    Exporting "saveforweb" PNG cut all the logos a few pixels in.

    P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.

    Money hungry sons-a-*******.

    1 vote

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  16. UI Panels not rendering with Catalina update

    The panels in the user interface for both Illustrator and Photoshop have started not rendering properly (aka disappearing) both for the document panel and for workspace panels the ever since upgrading to Catalina on Mac. This most commonly happens when pressing "F" to switch between document views. Other times when switching from another application to the Illustrator or Photoshop window, the entire document disappears despite the Window dropdown menu saying it is open.

    I have contacted Adobe Customer Support and they have continually told me to delete my preference files (Illustrator) or turn on/off Legacy compositing (Photoshop). Despite doing these,…

    1 vote

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  17. Problema de font

    O Illustrator não informa quando um arquivo não term as fonts instaladas no sistema, mudando automaticamente sem nenhum comunicado.

    1 vote

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  18. Empty window open

    When the existing file open from file browser, one empty window also open same time.

    1 vote

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  19. Cannot make invisible/visible layers

    Cannot manage my layers. The "eye" of the layers look like not working.
    Like you can see in my capture, the layers are not visible mode but still visible.

    Restarting computer is a waste of time, didnt work.
    I need this function to work obviusly. So fix them because I must spend my time looking for another version ( and I paid for the 2020 )
    MacOs High Sierra 10.13.6 2,8 Intel Core i5 8GB 1600Mhz.
    Wacom Cintiq Pro 16

    1 vote

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  20. Spanish mistraslation

    When you choose Object > Path > Simplify and go to advanced options, the line: "Show original path" is mistranslated to: "Mostrar ruta original". It should be: "Motrar trazado original".

    "Path" could mean ruta or trazado, in this case means trazado.

    1 vote

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