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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Layers and Artboards tool disappears in sidebar when Illustrator is reopened.

    Every time I open Illustrator the Layers and Artboards tools disappear in my side bar. I have to go to the Window Menu and click on Layers to make it reappear.

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  2. impossible to add to graphic styles by dragging from the canvas (version 25.0)

    It is impossible to add an appearance of an object to the Graphic Styles Panel just by dragging it into the Panel. The less intuitive ways do work (click the "New Graphic Style" button on the bottom of the Panel or using the fly-out Menu.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  3. ドロップシャドウ

    2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時　オブジェクトが変わってしまうので　困る.....

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. version 17.0 and 19.0 dont work on catalina 10.15.7

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. SVG Text Export - multilayer bug

    I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.

    I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Typo in What's new Pop Up

    ILLUSTRATOR IS SPELLED INCORRECTLY!!!!

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Gradient colour not following path of curved line

    When I go to colour the gradient after applying it to a thicker curved line a new shape is made and takes the colour and gradient that I chose. This shape appears to be connected by the same anchors as the curve but is just a straight line.

    1 vote
    Resolved (Comments Open)  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Pen tool snapping

    The pen tool doesn’t currently snap to grid.

    1 vote
    0 comments  ·  Snapping  ·  Admin →
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  9. Linear and radial gradient do not stay true to selected color's value

    Linear and radial gradient do not stay true to selected color's value
    Not an issue in freeform gradient

    1 vote
    0 comments  ·  Gradients  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Do you have the test fil you can share with the team?

    Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.

  10. Suddenly I can't seem to open or create new files in Illustrator.

    when I tried to launch and run my ai files and trying to create new files, the application will just hang and nothing happens. I've uninstalled and re-install but the problem is still the same. It was still working fine 2 days ago. I need a solution fast because I have deadlines to meet!

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  11. Where is the Polygon tool in Illustrator V24.3???

    Hi Illustrator Team,

    Where did you guys hide the Polygon toold? It is not in the extensive option under Rectangle tools.

    All I am seeing are:-
    Rectangle,
    Rounded rectangle tool
    Ellipse Tool
    Star Tool
    Flare Tool

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  12. Alignement of neighboring objects

    Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  13. "Export As..." is generating poor quality images

    Using "Export As" to generate JPG or PNG file is having poor quality results recently, photos look grainy. In order to get the quality that is expected, you now have to go back to using "Save for Web (Legacy)" feature

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Trying to apply an opacity mask on an object with a freeform gradient makes it disappear

    I have an object with a freeform gradient and I'm trying to clip that with some text (which has been converted to a shape). Although it seems to work initially, after switching back form mask to the object layer, the object disappears completely.

    1 vote
    0 comments  ·  Gradients  ·  Admin →
    How important is this to you?

  15. Illustrator not allowing file saving bug

    The Save or Save As functions aren't working. After going to File and selecting either one, nothing happens. I'm left with work unsaved and at risk of losing. This hasn't happened before and I have been using illustrator perfectly for the last 6 months.

    I have a MacBook Air, macOS catalina version 10.15.5.

    I have Adobe Illustrator 2020.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Display Issue ?

    Having very odd display issues, (see attached files) basically I draw a curved shape in outline, this views correctly, then view it in overprint mode, this views correctly, view it in standard mode and it is awful, I've tried restart/making a new document etc etc, still views awful ????

    please advise..... don't ask me to work in overprint preview as one of my others posts states, that is ridiculously slow.

    Mac OS 0.15.6,
    iMac (Retina 5K, 27-inch, 2019)
    3.7 GHz 6-Core Intel Core i5
    64 GB 2667 MHz DDR4
    Radeon Pro 580X 8 GB

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  17. Keyboard modifiers no longer work with Transform panel

    Up until the latest release of Illustrator, pressing Command-Return after entering a new height or width for an object in the Transform panel would scale it proportionately. This no longer works and pressing Return does nothing if any modifier key is held down. The same is true for holding Option while pressing Return (this used to transform as a duplicate but has not worked for a while). Having to manually turn on the link button or disable it every time is very tedious. According to your own reference pages for keyboard shortcuts in Illustrator it is meant to be working,…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  18. Pattern shifts around in PDF file when zooming in

    When making something with a pattern, I heard and saw that when I save it as a PDF, the pattern starts shifting around when I zoom in.

    I save my files always as Smallest File Size.

    Kind regards,
    Lisa

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Impossible to create a very simple compound object of a shape and a word of multiple characters

    It's been an ongoing issue for me for years. Until recently I used to be able to work around it by breaking the word into individual characters and substrating them from the shape one by one but now even this annoying method stopped working. I have literally no idea how to do this very simple thing any more!

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  20. Applescript justification text bug

    "set the alignment of text of text frame 1 of layer 1 of document 1 to center" doesn't work anymore. Adobe Illustrator 24.3

    1 vote
    0 comments  ·  SDK and Scripting  ·  Admin →
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