Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7469 results found
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symbol option automatically open
please help my my symbol option auto open how
1 vote -
Multiple Users Open Same File and Overwrite Work
Operating System: Windows 10 Pro
When I have a file open, my coworker can open the file and does not get notified that the file is already opened or locked. He can work in the file and save, and it overwrites my version. Then when I go to save, I get notified that the file was 'modified outside of Illustrator, do I want to continue?" If you click yes, it overwrites his work and his work is lost. Is this a bug that it does not indicate that the file is already open by another user?1 vote -
Can't save .ai file, Illustrator crashes
When I try to save my .ai file, I get the error: "Illustrator is unable to save this document due to some unexpected errors." When I try to save a second time after this message, Illustrator crashes.
I've tried all the fixes in this bug and none of them work: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-ai-2020-v-24-unknown-error-while-saving
Video of the crash here (I'm using cmd+s to save): https://www.dropbox.com/s/1vxcpo1z0712hpr/illustratorcrash.mov?dl=0
Operating system: Mac Mojave 10.14.6
Illustrator: 2020 24.0.1
Pleeease help me, I can't get any work done.1 vote -
White disappears and Colour change on export
White disappears and colours change on export.
INSANE.Mac 0S 10.13.06
Illustrator 241 vote -
White disappears on export
White disappears on export. Trying to save a jpeg.
This is not the first time I've experienced this.
I HATE that you insist on calling BUGS — IDEAS.
Adobe is the buggiest software on the planet.
Mac 0S 10.13.06
Illustrator 241 vote -
Character styles do not allow for optical alignments and kerning
Paragraph style applied to text area does not allow for optical margin alignment.
Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.
Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.
Mac OSX Catalina.
Shown - top: Un-kernable
Bottom: kernable1 vote -
Help > Illustrator Help goes to marketing page
Selecting Illustrator Help from the Help menu no longer links to Illustrator information and search links, but goes to a generic CC marketing page. From there, there is no clear path, and it requires at least two more clicks, in addition to having to figure out which are the appropriate links to follow. This is not helpful, and takes time away from productive work.
1 voteHelp > Illustrator Help now opens the Discover panel, with the immediate in-app access to articles, with the search option.
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Cannot save document when title is blank
In version 24.0.2 when creating a document with no title you are unable to save.
1 vote -
Linked images are broken when open a AI file on a different computer
I work with a AI file and some placed image as links.
If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
Why the link are not related instead of fullpath?1 vote -
Unwanted emails from Adobe
Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.
1 vote -
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
1 vote -
alt+drag to duplicate from center not snapping to grid
as described, if you alt+drag object to duplicate from center point, it won't snap to the grid. if you drag not from the center point, it will snap normally.
is this a feature or a bug?feel free to watch the example video below.
1 vote -
Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs
another unknown feature for another new update...
please fix this feature adobe.1 vote -
Curvature tool has a mind of its own!
Curvature Tool makes curved lines before using the handles...it thinks for itself - never used to be this way. The old way is the best - older versions before 2018 I believe.
Please advise...1 vote -
Progress in window or panel
I almost never use the Application Bar (Mac).
Maybe put a progress bar for saving files in a regular window or panel?
1 vote -
1 vote
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Illustrator only showing one of 3 previously opened docs after crash and no tmp-files - total loss of many hours of work.
Well, well well. So Illustrator crashed (stupid me did believe adobe saying it was more stable after the update some days ago) and after killing via task manager and re-opening it only did show one of the three opened documents. Unfortunately it was only one file I needed to copy and paste an element from and it was not important.
The file I was working on originated in an One Drive folder. Maybe there´s the issue. There should have been any temp-file somewhere, though.
Autosave is on and saving every 2 minutes, default.
Not in the users files nor in…1 vote -
Animated zoom happened again! please STOP it being default when some update or restart happens.
it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!
1 vote -
Please Make Adobe App shortcuts compatible with Security/Adware/Antivirus software
I suddenly was seeing the "Space Bar Won't enable Hand Tool" problem that's been a plague for years. A few weeks ago, I installed AdGuard for Safari and Mac. I've been happy with it's ad blocking - but this was the culprit for the problem of the Space Bar not invoking the Hand Too, AND for Command+Space not invoking zoom. I've turned off the helpful ad blocker, and I can use my Adobe Apps (Photoshop, Illustrator, InDesign were all affected).
After all these years, PLEASE fix these apps so that our computers can remain usable and safe while still having…1 vote -
1 vote
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