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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7462 results found

  1. Illustrator 24.0.1 ignoring me when I enter a new dimension for my closed path with stroke

    Hi all, I'm cross-posting here from the Adobe Community forums as suggested by someone who was able to reproduce this issue. I'm running Illustrator 24.0.1 on my 2015 Macbook Pro with MacOS Catalina 10.15.1. I actually just updated to Illustrator 24.0.1 to see if this problem would go away, but it still persists.

    I'm currently trying to increase the height dimension of my closed path in the Transform panel by +0.0001 inch, or .03 points (trying to transform the height from 23.157 pt to 23.16 pt, to match two other closed paths). However, whenever I click the object, input the…

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  2. Effect 3D Rotate perspective error

    With Effects/3D Rotate, Illustrator can't render a placed image using a high perspective value. The image is all distorted. See screenshots:

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.

    To adjust the perspective, enter a value between 0 and 160 in the Perspective text box. A smaller angle is similar to a telephoto camera lens; a larger lens angle is similar to a wide-angle camera lens. A lens angle that is higher than 150 may result in objects extending beyond your point of view and appearing distorted
    For more details please refer to link: https://helpx.adobe.com/in/illustrator/using/creating-3d-objects.html#extrude_bevel_options

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

  3. Expand appearance stopped working for offset path on illustrator 2020

    Sometimes there's no way to expand the offset path you created. Some other times it works, so I'm pretty sure it's a bug

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. scrollbar in the wrong place within panel

    The scrollbar should always hug the right edge of panel independent of panel width. However it does not. Looks messy. Please fix!

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,
    Thanks for reporting the issue .
    We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
    1)Kindly provide the snapshot of the panel , Screen resolution ,Operating System detail and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

  5. Compound path outside stroke becomes a fill at certain shapes and sizes

    I have some outlined text. When I give it a stroke aligned to outside, some of the counters are properly stroked, and some appear filled. If I distort the counters that are filled to be larger, they switch to a stroked appearance.

    Mac OS Mojave 10.14.6
    Illustrator CC 24.0.1

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  6. Windows Registory is missing

    Although it is from the previous version, the registry value to be written is incorrect in the Windows version installer.
    This is an example of 2020 (24.0).

    Path name is wrong.

    [HKEYCLASSESROOT\CLSID{38AE003B-0E4B-4EB8-8D21-DB5ECCBD5624}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{4A99261F-223B-4980-B746-9960895D74BB}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{4EDAE507-552C-4A3D-81ED-853FBF459F6F}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020\\Adobe Illustrator 2020\\Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{4F9C4A42-947D-40B0-BB12-266B735321BE}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{93A24F08-D70A-42B1-8B1F-5A7FEC495C64}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{98C0ECCB-F1BC-4CEF-9A51-B9F06E40C52E}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{C7D18CB4-B414-48DC-A59A-CD89C4476007}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{C97944EF-40B3-4D40-A3E6-F8F11AC5A3D9}\LocalServer32]
    @="C:\\Program…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. Envelope Distort > Make with warp > when changing % bend it keeps adding the new value to the old

    Envelope Distort > Make with warp > when changing % bend it keeps adding the new value to the old. If I have the slider at 20%, then change it to 10%, it warps the object as if it was set to 30%, before I've even hit OK.

    1 vote

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    1 comment  ·  Meshes, Distortion  ·  Admin →
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  8. Randomly Freezes Ai 24.0.1 - Windows 10 Pro

    I'm using Illustrator 24.0.1 - Randomly freezes, have to shut down using Task Manager. Also sometimes clicking on a shortcut, say to my symbols library, for example, doesn't open illustrator, struggles on some previews. The freezing issue was on the prev release too.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Create new file dialog box lags

    When I'm working with multiple files, opening and closing, there are times where I copy an object to a new file. I use Command-N, but the dialog box lags and takes several seconds to show up. Is it trying to connect to something online? Why is there lag?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi David,

    i am not able to reproduce the issue at my end. Can you please share the following information:

    1. Which OS you are working on?
    2. What is the version of AI?
    3. Have you stared facing this issue recently?
    4. If you are using some other Adobe application, Is it happening in that application as well?

    Thanks
    Anish

  10. drag copying artboard causes hidden items to reappear

    Whenenver I drag an artboard to copy it, anything hidden on the original artboard is now visible. Very annoying.

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  11. Double save

    I don't know why when I reopen a .ai file to keep working on it and save it, it saves it as a new document instead of updating the file I opened.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. transparency grid disabled - Drawing area is not visible

    I had this problem only with some files, which created "AI CC23.0 mac".
    If transparency grid enabled, Everything looks normal.

    My System:
    Windows 10
    intel i7 8700K 32gb Ram
    Nvidia Quadro P1000
    AI 24.1 6@177427 (64-bit)

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. AI 24.0.1 image embed

    I'm using Illustrator 24.0.1 on Mac. When saving Illustrator file even with Include Linked Files box checked, linked files are automatically embedded.

    Please fix as this is a big issue especially with replacing updated images. Instead of updating automatically, each file has to be replaced again.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  14. text wrap image link

    AI 23.0.3 (64-bit) on Windows 10

    Automatic image update (if you change an image outside of AI it will ask if you want to update the image in you AI file) does not work when text wrap is on.
    The image has been masked to a shape then text wrap on this new shape.

    Hopefully this is a simple fix because I don't want to keep turning text wrapping off when I want to refresh the image.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Stroke width profile selection malfunction after last update.

    Stroke width profile selection not giving the proper "style" from pull-down menu. I select "uniform" but Ai creates "width profile 1"

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. Artboard Export Improperly Imports in other DV Apps

    When using the Artboard Export (Control Alt E), I noticed that importing those files (in my case, JPEGs) into After Effects and Premiere results in all the files being the last output image of the batch. It doesn't matter if they are imported one at a time or in a group, through Media Browsers, Drag and Drop, or an Import Dialogue box. The files visibly appear correct on the computer when previewed.

    This is experienced when importing into Adobe After Effects and Adobe Premiere (2019 and 2020). This behavior is not present in Photoshop or even Adobe Acrobat upon import.

    …

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  17. When I enter and open an Ai file, it starts one more illustrator application.

    I am working on updated version of Adobe illustrator cc 24.0.1 (64 bit) ruining on windows 10 .

    If I have already opened my application and then hit enter on any AI or EPS file to open it, it launches another application of illustrator while the first one is also running . So, at a time two same applications run on my system.

    I want to open that file in same application.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  18. Pathfinder will not knockout complete font outline.

    See attached file.

    1 vote

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  19. Illustrator font dropdown disappeared despite updating Illustrator

    Hi, my Illustrator font dropdown disappeared. Since then, I've updated it to the latest Illustrator (24.0.1 - 64 bit) but it's still not showing. What's happening? Thanks!

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    Need More Info  ·  Anish Kumar responded

    Hi Hanna,

    Can you please provide the snapshot of the issue you are facing to better understand the problem at our end?

    Thanks
    Anish

  20. CATALINA NIGHTMARE - Illustrator update NOT finishing on my iMac (only on my MacBook)

    CATALINA NIGHTMARE - Illustrator update NOT finishing on my iMac (only on my MacBook) and all the other problems of everyone - not able to save, not able to copy something in InDesign - luckily the libraries work, so that kind of works as opt C opt V... but, omg.... Catalina want let me update the newest versions! (came out today i think..) so how can i fix these bugs!!

    1 vote

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