Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Transparency / Swatches
Quando a janela de Transparency está sobre a janela de Swatches e eu clico, se estiver sobre uma cor, um único click é como se fossem dois. Acaba trocando a cor do objeto que estiver selecionado.
1 vote -
Adobe Stock keeps crashing.
Adobe Stock keeps crashing. I have not been able to use at all. I am testing AI and PS but when I select to search for a template it directs to me to this website, but when you click on a template it stops working and eventually crashes.
1 vote -
The typing I-beam pointer is missing sometimes.
The cursor is missing on my student's PC even though they have installed the latest version of Illustrator CC. What is happening?
1 vote -
Latest version of ILLUSTRATOR will not open How do I download previous version
I can't get latest version of Illustrator 2019 to open up and function. I keep getting this) There is not enough memory to ... appearance of an object. . I had nothing but problems with the latest upgrade when I installed it back in Jan. I got same dialogue (appearance of object) So I reinstalled the previous or older version and it worked fine. A month ago I installed new version with more bells and whistles and now nothing but crashes. Unfortunately I uninstalled older version so it's not on computer. How do I reinstall it? Mac OS Mojave iMac---Processor…
1 vote -
i am having issues with the strokes in illustrator 2019.The strokes become disoriented while drawing a circles .
i am having issues with the strokes in illustrator 2019.The strokes become disoriented while drawing a circles .Even wrtitng text the edges are disoriented. How to solve this?
1 vote -
another file size issue
In addition to the JPEG issue, there is the problem that vector files are often almost 10x the size as exactly the same file in CS6.
I reported this over a year ago.
Sloppy coding?
1 vote -
viewing at different magnifications
Not clear what category this falls into.
Problems new to CC:
When zooming-in incrementally (command-spacebar, click), Illustrator frequently "jumps" straight to maximum magnification, forcing me to have to "zoom" back out to the desired magnification or even just to get my bearings and figure out where in the document I am.
This is very disorienting, and frustrating and bad for productivity.
Another issue, is that above a certain level of magnification, the object's center point vanishes, which is an issue if that's what you are trying to zoom-in on.
This seems mostly to happen in artwork mode.
1 vote -
"QuickDraw" (artwork/preview) malfunctions
Not clear this is actually GPU-related.
This bug dates back 32 years, all the way to Illustrator 1.0, when Adobe used the term "QuickDraw" to describe it. Terminology has changed, the bug has not. It has happened on every version of Illustrator, on every Mac, under every operating system.
I've sent the attached screenshots and videos in the past, no response.
The bug manifests as stray lines or incorrect vectors at certain seemingly-random resolutions.
In preview mode, in addition to above problems, (possibly a different bug), I often get sectors or areas that do not fill or redraw correctly. Sometimes…-
3-XLED@17000%(QD error).jpg 632 KB -
3-XLED@6400%(correct.jpg 545 KB -
2-XLED@8500(QD error).jpg 573 KB -
2-XLED@6400(correct).jpg 560 KB -
1-XLED@6400%(QD error).jpg 670 KB -
1-XLED@3200%(correct).jpg 615 KB -
3-XLED@17000%(QD error).jpg 632 KB -
3-XLED@6400%(correct.jpg 545 KB -
2-XLED@8500(QD error).jpg 573 KB -
2-XLED@6400(correct).jpg 560 KB -
1-XLED@6400%(QD error).jpg 670 KB -
1-XLED@3200%(correct).jpg 615 KB -
QD bug vanishing lines artwork mode.mov 4835 KB -
QD bug stray lines artwork mode.mov 6374 KB
1 vote -
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Corner Radius / Scaling instead of select and drag
In previous versions of Illustrator dating back 30 years, I used to be able to group-select entire object, option-select an anchor point, and reposition the selected object by dragging it to a new place.
Now it has become hit-and-miss, usually I end up accidently radiusing corners or resizing the item, and having to undo and try again, often several times.1 vote -
Wrong description label in layer window
Hello,
the description of the label from the screenshot is wrong on Mac Version, STRG + (CTRL + in english versions) is false, that's the the label for the Windows version. Correct is: Befehl + (cmd + in english version)1 vote -
File Names Fail To Save with Fullstops
If a file name, entered in the New Document modal, has fullstops in the name in the beginning of the string, for example, a date " 19.07.11 Web Banner.ai " the user will find, when they go to save the file that the filename will not be saved as it was entered.
No characters after the 2nd full stop will be shown, forcing the user to type out the entire string again.
1 vote -
Color Fill Bug
Hello! Yesterday, I finished drawing a comic. I was supposed to color it in, but the color fill was not working on anything on the drawing. I tested using the fill color on a separate drawing and it worked. It’s only this one drawing that can’t be colored using fill at all.
I do the press and hold technique to color. My iPad Pro is version 12.3.1 and is up to date.
Update: It’s gotten a little better. I can only color small objects but that’s it.
1 vote -
Adobe Illustrator 2019
My adobe illustrator 2019 keeps crashing every 10/15 minutes. I tried closing out of my other windows and just running that program by itself and it still crashed every 10/15 minutes. It is very frustrating when I am working on something and have to re-open up the program. Thank you in advance for the assistance.
1 vote -
Not importing from iOS
Not importing from Adobe Draw iOS or Adobe Sketch
App Version: 4.7.1.138161 (64-bit)
OS Version: 12.3.1
Device Model: iPad Pro (9.7") (iPad6,3)
User Memory: 1652 MB
Total Memory: 1969 MB
Free Disk Space: 88705 MB
Total Disk Space: 244140 MB1 vote -
Start First Project
The Start First Project button is not working for me.
1 vote -
Bug - App not launching
My Illustrator app is not launching. I have tried restarting my computer, reinstalling the app, and tried various ways of opening the app, but it's not launching. Help!
1 vote -
tear-off
Mac: 10.14.5
Illustrator version: 23.0.4In the past I was able to save my workspace with toolbar tear-offs (shapes, pen, etc.). When I re-open Illustrator and select my custom workspace, my tear-off tabs are not present. I'm hoping to get the tear-offs to save with my saved wowrkspace.
1 vote -
A number of my panels will not open - e.g.: when I click to expand the character panel, all I get below is a black box.
Many of my panels still open as they should. However, I'm having this problem with the info, character, paragraph, properties, stroke and align panels. Any help on what could fix it would be greatly appreciated? I've searched on the adobe support community and google and no one else seems to be having this problem. Thanks!
1 vote -
CMYK and RGB color mixing options are grayed out and unavailable to choose
CMYK and RGB color mixing options are grayed out and unavailable to choose
1 vote -
Illustrator 2019 inoperable after Windows 7 update
Windows 7, CC 2019, 64-bit PC:
Since latest Windows 7 update, Illustrator opens but none of the tools work, and the pull-downs roll back up before I can select one. Coworker with Illustrator 2017 has the same problem. Photoshop and Acrobat work.
Also, after the second-to-last Windows 7 update, we can no longer print a second PDF after making the first one, from any program (Illustrator, InDesign, AutoCAD...). We still have this problem too.
1 vote
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