Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7709 results found
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Visual bug
A small visual bug that seemed to pop up in Illustrator 2020 after using the brush tool. There will be a circle that will appear on the artboard at random places depending on where you are zooming or panning around with the spacebar. You can quickly get rid of it by hitting "Ctrl"
Microsoft Surface Laptop 2
UHD Graphics 6201 voteHi,
Thanks for posting this thread.
We are unable to reproduce this issue at our side. Can you please mail to sharewithai@adobe.com with details of the OS & a small video of the issue, so that we can get the root cause of it?
With Best Regards,
Raghuveer Singh
Illustrator Team -
crashing
Crashes when opening preferences. Slow overall (and non-responsive) performance on a brand new Mac. 2020 Illustrator is beta garbage and does not run dependably. InDesign is just as bad.
3.6 GHz Intel Core i9
32 GB 2667 MHz DDR4
Radeon Pro 580X 8 GB
10.14.6 (18G103)1 vote -
Export for screens > SVG Exports only some of the artboards.
MacOS Mojave 10.14.6
Illustrator 24.0When I use the export for screens it doesn't export all of my artboards to SVG. I have 21 artboards and only 8 of them are being exported.
Is there any workaround for this bug?
UPDATE: It exports all the artboards but it takes a long long time. Is it normal?
Thanks
1 voteHi,
Sorry for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue.
Please help us in isolating it further. We would need you to check
1) Is this Issue still happening on your machine?
2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Only one backstep at a time possible
ai lets me backstep only once or twice bevore stalling. After ca. 2 minutes another backstep is possible. Sometimes several backsteps are possible but it will stall from time to time. If I wait, it will recover, but it's impossible to work in this way.
Is there a solution to this?
I'm on a Mac Pro 12core late 2013 and OS X 10.14.61 vote -
Ai 2020 Crashes when trying to place a file from a Zip directory
When trying to place an asset that is inside a Zip directory, Ai 2020 will crash and require a restart. This is on a Windows system with the latest illustrator 2020
1 vote -
Can't export image
If i want to export an image legacy the application said that it can't find the file
1 vote -
long time to package
anyone else experiencing this? even small files with few psds in them. just started happening this week with the 2020 update..
1 vote -
wasatch soft rip
wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.
1 vote -
Illustrator 2020 Character Styles Not in English
For some reason in the "Character Styles" window, it says [Estilo de caractere normal] instead of [Normal character style] My language is set to English. I think this is a glitch?
1 vote -
Make Compound Path not working
Make Compound Path no longer works. Make a box, rotate to make a diamond, make compound path, try to reduce the width. Doesn't work.
1 vote -
Illustrator 24 does not memorize the artboards when saving as a PDF page
Hi, now I am facing an unpleasant problem.
After upgrading to the latest version of Illustrator (24), Illustrator stopped remembering the last selected artboard. I have to select it every time I save it to PDF. Quite annoying error. Has any of you met this before?
The next mistake is, if the PDF already exists, it will not notify you that it is already and overwrite it directly.More here: https://youtu.be/Yx8Dsw2-1Ho
Ales
PS: I also informed about it here: https://community.adobe.com/t5/illustrator/illustrator-24-does-not-memorize-the-artboards-when-saving-as-a-pdf-page/td-p/10751205
1 vote -
Extra Drop down Item
Win10 Pro 64-bit | AI 2020cc
Just pointing out the extra "Object" item on the Select drop-down (see attached). It does nothing and does not seem to be causing an issue.
Also, I've noticed that when saving a file, it takes much longer than the previous version.
Thanks
BGunn1 vote -
Watercolor Brush
3 Second+ Lag when using Basic Watercolor brush.
This is making some projects nearly unusable on the newest version. I don't know if the performance problems are similar for other brush types. But it brings Illustrator to a crawl on my workstation which should be overkill for running Illustrator.
Windows 10
1 vote -
BUG: Can't open one EPS file, but can another in Illustrator
I have downloaded an EPS file from my email to do some edits on from another design team and it comes up with the error message,
"The file 'Worldmark.eps' is an unknown format and cannot be opened."
However, I can open other EPS files from my email as well as from my external drive and hard drive.
1 vote -
SVGs: Objects with dashed lines are split up
Hello,
I create an object (rectangle) in the AI with a dashed line (8px / 8px). Contour 2px and grey filling.
If I save this object as *.svg and then open the saved SVG again, the path of the rectangle is fragmented.
This denomination always occurs just before the corners. In other words, a rectangle is divided into 4 paths and becomes a group...Version: AI 23.1
Windows 10 Enterprise
Intel Core i7-6820IQ 2.70 Ghz
16 GB RAM1 voteSorry for a late answer. Basically it happens because of 'Align dashes to corners' option that is turned on for the object in Stroke panel. When it's on, Illustrator internally treats this stoke exactly like you have in the SVG — a group of normal dashed lines with recalculated gaps and dashes, and custom inserts where it's required.
SVG just can't handles this, so to preserve the look it applies this treatment, converting it from the 'live' to 'expanded'.
Try to disable the option and comment back if it helps.
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Stroke displaying incorrectly and offset path broken
In the first screenshot i show where i have duplicated an outlined letter R and rotated and it is rendering the stroke differently on both.
I have also had issues with using offset instead where the stroke is broken on some letters even though the path is closed, see other screenshot (Q).1 vote -
Coordinates of an object are not aligning to it's artboard and are staying global
When I try to align objects within an artboard the objects coordinates stay Global and don't change, which makes it impossible to do branding and logo design work. It only started / became a problem when I started using the latest version of the software - Illustrator 2020 (Mac). Urgently need this fixed so I can get clients work done and send away.
1 vote -
Complicated Swatches not adding to palette
Working in Mojave 10.14.6 on a iMac 2017, 3.5Hz
I needed to alter a swatch I had made using vector artwork I have drawn, the swatch was created in Illustrator 2017, and though complex, had no issues being added to the swatch palette, or used. I had edited it a few times to get the elements into the right place and adding it back to the Swatch palette.
I tried editing in Illustrator 2020, which we have been running across our Macs fo the last few days, and it will not add back in. I can drag it out, but…1 vote -
export resolution png incorrect
In Adobe Illustrator version 2020 the export png is broken. When selecting export in 300 PPI the result is a 1250 PPI image.
1 vote -
Gradient expand in to separate colors when i'm trying to export files in EPS 10 in illustrator 23.1.1 version
macOS Mojave,
Processor: 2.3 GHz Intel Core i7
Memory: 16 GM 1600 MHz
Graphics: Intel HD Graphics 4000 1536 MBwhen i'm trying to export files in EPS 10 in illustrator 23.1.1 version all the objects filled with gradients are automatically expand in to separate colours and just because this EPS file size are increases.
1 vote
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