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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7701 results found

  1. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. New update is distorting character text

    I'm running Mac Mojave 10.14.1, and downloaded the latest CC 2019 update. I have used a paid for monogram font in illustrator for over 5 years with no issues until this recent download. Now there are distortions in several areas... Is there a fix for this??

    1 vote

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  3. Transparency Mask - PDF Processing BUG - Color Profiles

    Transparency Mask - PDF Processing BUG - Color Profiles

    Screen Shot 2018-11-09 at 10.10.25 AM.png
    Assigned Color Conversion

    Screen Shot 2018-11-09 at 10.08.19 AM.png

    Save As PDF
    Output Options
    - Color
    -- Color Conversion: No Conversion
    -- Profile Inclusion Policy: Include All Profiles

    1 vote

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  4. Illustator CC 2019 is low res!

    Illustator CC 2019 is low res! All icons big.
    Not InDesign though

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Cannot scale item directly after placing...

    When I place either a file or library item by dragging onto the artboard, I cannot scale that item (via double-click on scale tool). It does not apply the transformation. I have to repeat the transformation in order to get it to apply. This does not happen however if I place an item through the file menu. See attached video.

    1 vote

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  6. Unable to save to Illustrator 8 legacy format

    Illustrator 23.0.1 (64-bit)
    Windows 7 Pro SP1 x64

    File saved as Illustrator 8 cannot be reopened by Illustrator CC 2019 or earlier versions.

    Create simple file (can be blank, but this doesn't show the full problem.
    Save as Illustrator 8 format.
    Attempt to ope.
    Error message (see screenshot) is displayed.
    Click OK.
    File then opens, but has no content.

    1 vote

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  7. Randomly deletes recent changes.

    Latest version is extremely buggy. Randomly jumps back two steps in the undo queue, erasing entirely all work. Redo does not work.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. attributes note window loses keyboard focus

    os x high sierra
    illustrator 2017-2019

    when entering a note in the attribute panel, the window loses focus and instead of typing the note illustrator execute keyboard commands.

    example:
    I select an object.
    Type in a note in the note window
    it works

    select a different object.
    place cursor in the note window. the cursor blinks as it's ready for typing
    start typing but nothing happens in the window, instead keyboard presses execute whatever shortcuts are pressed

    workaround.
    select object
    hide attribute tab
    reopen attribute tab
    notes work again.

    but then select a new object and notes stops working.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. View Using GPU not available

    My animated Zoom has been working and then i got a crash with the "Not enough memory" error coming up and ever since my Animated Zoom hasn't been working. Now when i've done the latest update (23.0.1) i can't select View Using GPU and the animated zoom is not working still.

    iMac 27" 3.2GHz Inel i5
    OS: High Sierra 10.13.6
    Memory: 8GB 1600 MHz DDR3
    Graphics: NVIDIA GeForce GT 755M 1024MB

    1 vote

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  10. Photoshop 'Vector Smart Object' is not opening in AI

    Photoshop 'Vector Smart Object' is not opening in Latest AI

    1 vote

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  11. Uniting shapes has unexpected result

    Came across a weird file/result that co-workers were able to replicate.

    1) Mojave 10.14.1 and Illustrator 23.0.1
    2) Selecting two shapes/pathfinder window/unite
    3) Letter p remaining knocked out
    4) Letter p featuring a slash across the top
    5) I've attached the file before uniting with pathfinder

    I was able to workaround by simply not uniting but thought ya'll might be interested. Thanks!

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. The rotate tool seems to have disappeared from the toolbox overnight.

    The rotate tool seems to have disappeared from the toolbox. It's normally next to the scale tool & paired with the reflect tool but it's not there now. When i click on the 3 dots at the base of the toolbox it says its with the scale tool. When i click on the little triangle to open this tool to see the other tools it's paired with, it's unresponsive.

    1. iMac. Mac OS Sierra.
      I updated Illustrator to 23.0.1 yesterday. The rotate tool was there after the update.

    2. Opened file i was working on yesterday & went to click on the…

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  13. 1 vote

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  14. CMYK Spectrum on color tab looks broken

    On the latest Illustrator update the CMYK Spectrum looks broken on the color tab. At first I thought it was a display problem however comparing other Adobe apps and even in illustrator color picker there is nothing wrong.

    1 vote

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  15. Paragraph Styles reverting back

    Adobe for MacOS version 23.01

    I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.

    1 vote

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  16. 1 vote

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  17. Illustrator won't export SVGs - V. 23.0.1

    When trying to export (for screens) artboards and/or assets, it does create subfolders but won't export any SVGs.

    It does export PNGs etc but not SVGs.

    1 vote

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  18. 1 vote

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  19. No de-selection of gradient Point / Appearance panel behaviour in AI23

    If I edited a gradient point once, the selected point stays selected forever. I is possible for me to select another gradient point, but not de-select the point.

    Why would this be necessary?
    Because, when I edit some stacked layers of gradients in the appearance panel (what I do very often), the editing of the gradient hides the complete appearance, showing only the highlighted color swatch of the gradient point in the appearance panel.
    The only way to get the whole appearance visible again in the panel, is to swith to another tool (i.e. selection tool). This is very time…

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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    Hi Marek & Dllyana,

    Thanks for sharing this issue,Illustrator team really appreciate this.
    You can deselect the selected color stop via Escape key when you are in gradient tool. I hope this works for you as a workaround to deselect the selected color stop.

  20. chain icon in properties-window problem

    the little chain icon in the properties-window usually displays the wrong state by startup of the program. as its klicked the first time it works fine. but not from the beginning. big issue i know but its annoying ;)

    1 vote

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