8140 results found

1. Swatches off screen

   Since the latest update, if I click the swatches icon in the top left menu, the panel appears but cuts off 2-3 colors on the left side offscreen. Please fix!

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

2. Horizontal Lines

   I always get these horizontal lines that show up when I'm scrolling down an illustrator file. They completely cover the screen and then go away if I zoom even a little bit. Figured this was a bug that would get fixed with an update but it has continued ever since I first downloaded the app. It only happens when I click tab to hide the menus and toolbars. Tab will also make them disappear. Assuming this is not normal, anyone else getting this??

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Performance  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Asks me to login to Creative Cloud when I try to "Find Fonts"

   When I try to search for non-native fonts that I've downloaded after opening a file from a non-Adobe cloud program, it says I need to go to "Help" and log in to Creative CLoud. When I go to "Help", it says I'm already signed in. Restarting the program and trying again does not fix the problem.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. If a pdf is opened in illustrator, edited and saved; it asks to update the file as there are modifications. Now it goes in loop.

   If a pdf is opened in illustrator, edited and saved; it asks to update the file as there are modifications. Now it goes in loop.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Control and Toolbar

   Control and toolbars disappear every time I start Illustrator CC and I am on 23.0.2 version. Please advise. Thank you.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

6. Eyedropper, bounding box, shortcuts don't work, Text tool messed up...

   Illustrator CC 23.0.2 - Mac Mojave

   1) The eyedropper tool is pretty much useless, because it doesn't work on groups. I need to ungroup everything or make a compound path. This is very annoying.

   2) the bounding box sometimes disappears and I cannot bring it back with the usual shortcut, i have to do it manually, sometimes even that doesn't work and I have to restart Illustrator. Also, the bounding box cannot be reset on objects like a perfect square when it's rotated 45 degrees. That means I cannot scale it properly. And also the bounding box always gets stuck on clipping masks, but in the dimensions of the objects inside the mask, so there's a (usually) big bounding box that i cannot deactivate if i click anywhere, it only goes away when i scale the object and then go a step back (not sure if I explained it well)

   3) Some shortcuts don't work, like the one for hide/show guides. When I use command + ; it's opening the preferences window instead of showing the guides.
   Hiding windows used to be command + T, now that just opens the text options. The shortcuts for showing/ hiding bounding box doesn't always work, just sometimes.

   4) The text tool is messed up. After a while of working on a text field, the selection doesn't work properly. For example, I have a sentenced highlighted to make it bigger or change the color, but the changes are being applied to a completely different text field that is not even activated. Or the change doesn't show at all. At this point, everything gets screwed up and I have to restart Illustrator.

   5) Toolbar is mixed up. (only on Mac Mojave)Tools that I never use are at the top, i can only get the path tool through the dropdown menu. Same goes for Magic Wand. I have to search for tools now...Erase and scissors are in two different places, when they used to be in the same. not sure though if this is a bug or a "great new update", anyways i cannot drag the tools to other positions.

   I've had all of these problems (except the ones with text tools) for about a year now, and on an older mac versions too. I use El Capitan at work and Mojave at home, both with newest CC versions, both with similar problems. Only With Mojave I have even more bugs, which is frustrating because I thought the newest mac version would be most compatible.

   Illustrator CC 23.0.2 - Mac Mojave

   1) The eyedropper tool is pretty much useless, because it doesn't work on groups. I need to ungroup everything or make a compound path. This is very annoying.

   2) the bounding box sometimes disappears and I cannot bring it back with the usual shortcut, i have to do it manually, sometimes even that doesn't work and I have to restart Illustrator. Also, the bounding box cannot be reset on objects like a perfect square when it's rotated 45 degrees. That means I cannot scale it properly. And also the bounding box always gets stuck… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

7. Rectángulo

   En la ultima versión 23.0.2 la herramienta rectángulo no hace perfectos los trazos, estos sufren un desplazamiento en alguna de los 2 ejes

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Inconsistent line thickness with Surface pen + touch zoom

   Drawing pressure sensitive lines with the Paintbrush Tool using the Surface pen, on a Surface Pro 4, will result in line thickness inconsistent with the preview shown while drawing. See the attached video for a easy visual reference.

   System information:

   Surface Pro 4 + Surface pen that comes with the device (not the new one sold separately)
   Windows 10 1803 (17134.648)
   Illustrator CC 2019 (23.0.2)

   Steps to reproduce:

   1. Open Illustrator a Surface Pro device for this test
   2. Create a new document
   3. Select the Paintbrush Tool, then select the Touch Calligraphic Brush
   4. With the Surface pen, draw a line with variable pressure
   5. Notice the line preview during drawing and the finished line after lifting the pen are identical
   6. Pinch to zoom on the screen with your fingers, all the way up to 500% so the issue is easily noticeable
   7. Draw another line with the Surface pen, vary pressure during the drawing
   8. Notice the line thickness during the preview is rather thin, but once you lift the pen the final line is actually much thicker!
   9. Switch to the Selection Tool and then switch back to the Paintbrush Tool
   10. Draw another pressure variable line, thickness will now works as expected

   This issue is related to the method of zooming, let's continue from above:

   1. Create a new document
   2. Draw a pressure variable line with the pen, thickness works as expected
   3. Use the zoom dropdown menu at the bottom left of the Illustrator window, set it to 600%
   4. Draw a pressure variable line with the pen, thickness issue just like with pinch to zoom above
   5. Switching back and forward between the Selection Tool and Paintbrush Tool makes it works as expected again

   Ok, so far so good, the zoom is causing this issue. But there's one more use case that breaks this causality. Let's do it:

   1. Create a new document
   2. Draw a pressure variable line with the pen, thickness works as expected
   3. Zoom in only using the CTRL & + keyboard shortcut instead
   4. Draw a pressure variable line with the pen, thickness works as expected instead of displaying the bug mentioned in the other situations!

   Hope this helps you track the bug and fix it quickly. Any questions just let me know and I'll try to help.
   Thanks!

   Drawing pressure sensitive lines with the Paintbrush Tool using the Surface pen, on a Surface Pro 4, will result in line thickness inconsistent with the preview shown while drawing. See the attached video for a easy visual reference.

   System information:

   Surface Pro 4 + Surface pen that comes with the device (not the new one sold separately)
   Windows 10 1803 (17134.648)
   Illustrator CC 2019 (23.0.2)

   Steps to reproduce:

   1. Open Illustrator a Surface Pro device for this test
   2. Create a new document
   3. Select the Paintbrush Tool, then select the Touch Calligraphic Brush
   4. With the Surface pen, draw a line with variable… more

   • 

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Unwanted spacing when hitting certain keys

   Mac OS 10.14.1 running Illustrator 23.0.2
   When entering text, certain keys will make the cursor skip around, not allowing the proper formatting of the text.

   I was trying to type G. Echinulata, and when I got to 'n', the cursor skipped backwards, separating the first and second part of the text. Using an upercase 'N' seems to work as expected.

   I've experienced this with lowecase 'n', and 'f'.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. copy and paste only works sporadically with Wacom tablet. All AI versions up to CC 23.0.2

    From at least version CS6 to CC 23.0.2 copy/paste when using a Wacom tablet only functions some of the time and I can't figure out a pattern to the behaviour. Using a mouse on the same system had no such problems. This is either using shortcut keys or the Edit menu commands. Problem on Win 7 Pro, although I've heard reports of it occurring on other O/S. This may be a partner to the "sticky rotate centre" issue reported elsewhere and which also occurs on my system.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

11. app lock up

    23.0.2 updated automaticly. No problem. I run on a Win10 HP Spectre laptop with a USB dock to a second screen. When connected to the dock, all is well. However as soon as I undoc to go to a client, the app locks EVERYTHING. Even CRTL-ATL-DEL won't reboot it. Must hard shutdown to get any other programs back up but again as soon as I open Ill... LOCKUP! Embarassing and frustrating. As soon as I dock again... smooth as glass. Thoughts?

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Eye dropper tool crashes Illusrator CC

    Everytime I just the eye dropper tool, it crashes Illustrator CC rightr away. It has happened over and over. I restarted my mac, uninstalled and reinstalled and all.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Illustrator won't open and I have to force quit every day 8 t0 10 times

    Illustrator won't open- I have to force quit 7 - 10 times before it works. Then when it does , it stops working randomly . I waste hours every day fighting it. Wish I had never upgraded. Seriously looking for another program. I expect more than this from Adobe.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. (macOS) file dialog drag/drop not working as expected

    When dragging/dropping folders into the save dialog it often doesn't open the dropped folder in the dialog. This leads to slowdowns working with the save dialog.

    Also, using the dark mode on macOS the save dialog is the wrong color compared to the rest of the OS.

    Steps to reproduce:

    • Open a file save dialog
    • Drag/drop a finder folder into dialog
    • Note that nothing happened.
    • Drap/drop same folder into dialog (again).
    • Note that it maybe worked, maybe it didn't.
    • Repeat as necessary until it works.
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Pathfinder > Crop Crashes

    I'm trying to create a pattern that contains a pattern. Each time I try to crop the pattern using Pathfinder > Crop, Illustrator freezes. If I try to "stop" the process, Illustrator crashes and I have to restart. I saw that someone had reported a similar issue late 2018 and the bug status shows as "completed" with the issue being fixed in 23.0.2. However, I'm running 23.0.2 and I'm experiencing what appears to be the same problem.

    I'm running Mac OSx Mojave 10.14. I've experienced this issue on both an iMac and a Macbook Pro. Each has 16GB of RAM. Again, using Illustrator 2019, 23.0.2. - I did not have these problems with Pathfinder > Crop prior to upgrading to Mojave and 23.0.2; I upgraded both at around the same time. However, I've tried reinstalling a previous version of Illustrator, but that didn't fix the problem.

    I'm happy to provide the file, but I cannot attach an .ai file. I'm not sure which file type is appropriate.

    I'm trying to create a pattern that contains a pattern. Each time I try to crop the pattern using Pathfinder > Crop, Illustrator freezes. If I try to "stop" the process, Illustrator crashes and I have to restart. I saw that someone had reported a similar issue late 2018 and the bug status shows as "completed" with the issue being fixed in 23.0.2. However, I'm running 23.0.2 and I'm experiencing what appears to be the same problem.

    I'm running Mac OSx Mojave 10.14. I've experienced this issue on both an iMac and a Macbook Pro. Each has 16GB of RAM.… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. "Left-click the tool to view a list of all the tools in the tool group." Does not work.

    "Left-click the tool to view a list of all the tools in the tool group."

    Very simple, right? We've all been able to do it forever.

    Well, I don't want to be overly unpleasant about this, but, having finally upgraded from Adobe CS5 to Adobe CC, I find that this most basic of actions is unperformable on my computer. It worked in CS5.

    It's the newest version of Mojave, 10.14.3, and the newest version of Illustrator, on account of me having just installed it.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved (Comments Open)  ·  Anish Kumar responded

    Marking Resolved based on user comment

17. Artboard Navigation control at bottom of screen v 23.0.2 (newest update)

    Artboard Navigation control at bottom of screen shows up in the middle of the the screen when I use my larger screen. When I drag the window to my small screen and then back to the large screen, the artboard navigation control is back at the bottom. If I open a new file, the navigation control is back in the middle of the screen. This is version 23.0.2 (dowloaded and installed 3/6/19)

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

18. Pathfinder Merge actually Dividing, leaving cut out objects behind

    This might be easier to read on the forums where the images are inline with the explanation, but I copy pasted everything here anyway. Here's the thread.

    https://forums.adobe.com/thread/2601397

    This has been a thorn in my side for so long I can no longer ignore it. I don't know when it happened but at some point Illustrator's Merge tool started dividing objects instead of merging them, and leaves behind cut up versions of objects that are behind the visible objects.

    MacBook Pro 15 2017
    macOS Mojave Version 10.14.2
    2.9 GHz Intel Core i7
    16GB memory
    using Illustrator CC 2019 version 23.0.2

    I'm pretty sure this still happens on my windows 10 computer at home as well.

    Interestingly, if I have only a few objects involved, it merges just fine, but when I'm working on logos that are even minutely complex it pitches a fit. I've expanded appearance, expanded text, expanded strokes, ungrouped objects, and put them all on the same layer and it still doesn't work. Thing is, the objects I'm merging aren't even terribly complex, and as a test I made 15 rectangles of various colors (some the same and some different) and had them overlapping in various ways.

    Screen Shot 2019-03-05 at 4.06.07 PM.png
    Here you see the objects selected so you can see the outlines and how the layers are organized.
    Screen Shot 2019-03-05 at 4.06.16 PM.pngScreen Shot 2019-03-05 at 4.09.32 PM.png
    Here's what happens when I try to merge (you can barely see the gaps that show the color behind themScreen Shot 2019-03-05 at 4.06.34 PM.png
    I moved part of the blue area at the top to show the navy object underneath has not been deleted.
    Screen Shot 2019-03-05 at 4.14.20 PM.png
    So with the objects now properly ruined, here's what the layers look like.
    Screen Shot 2019-03-05 at 4.23.59 PM.png
    In the old days Merge would merge all like colors that are visible and delete anything behind them. Now it divides and leave colors behind so there's a ton of extra, useless, objects left behind that get in the way when I'm forced to unite the mess together manually afterwards.

    But even with simple blocks of color, not that many points, no groups, and a mere 15 objects merge won't work.

    If anyone has any solutions to this you'd earn my undying gratitude.

    Thanks.

    This might be easier to read on the forums where the images are inline with the explanation, but I copy pasted everything here anyway. Here's the thread.

    https://forums.adobe.com/thread/2601397

    This has been a thorn in my side for so long I can no longer ignore it. I don't know when it happened but at some point Illustrator's Merge tool started dividing objects instead of merging them, and leaves behind cut up versions of objects that are behind the visible objects.

    MacBook Pro 15 2017
    macOS Mojave Version 10.14.2
    2.9 GHz Intel Core i7
    16GB memory
    using Illustrator CC 2019 version 23.0.2

    … more

    •  

    •  

    •  

    •  

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The objects had the Overprint attribute checked in Attributes panel. With this option on Illustrator leaves fragments unmerged to match the assumed intention behind having Overprint one. This is a normal expected behaviour, but not a transparent one.

    If you have this problem, don’t hesitate to leave the comment to force the team to rethink the UX behind this.

19. Pen tool rapidly changes to selection tool arrow glitch

    Pen tool rapidly changes to selection tool arrow when I move the cursor. OS 10.14.3 / Ai CC 23.0.2. On wacom tablet. The pen tool icon changes every micro-second to the selection tool icon and back again. Very hard to work this way. If I more my stylus even a tiny bit it happens. I have the pen tool selected in the toolbox.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Happy to hear that it got resolved for you, if still you encounter this issue again then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

20. SVG export : XML code anomaly

    Hi there,

    (my specs don't matter for this issue)

    I'm using Ai to make .svg files I'll animate live (making it react to midi and sound) using PureData and Processing.
    So I have vectorized a picture of stained glasses and it gives me 3655 different path I have to export twice : once in only one .svg file for all paths [globalsvg] and once in one .svg file per path [pathssvg].

    I'll then use Processing to analyse height, width, viewbox and d-commands in [globalsvg] to finally recreate the entire pattern by placing [pathssvg] on another plan thanks to some code lines. I spare you that part.

    Now my problem :

    I have compared the d-commands of a pathsvg and the ones of its twin from globalsvg and I'm noticing an offset between some Absolute-Coordinates. All the coordinates that bother me are related to the same value : y coordinate of the Transform-translate parameter.

    Besides, you will certainly agree that this transform-translate should not even exist in the first place. Ai just decided to create paths far outside the viewbox to then translate those to their supposed original places. It works for -x axis but not for -y axis and it could really be bothering at some point.

    I think it's an unnecessary waste of characters in the XML source-code.

    My regards to whoever answer my problem. :)
    Thomas

    Hi there,

    (my specs don't matter for this issue)

    I'm using Ai to make .svg files I'll animate live (making it react to midi and sound) using PureData and Processing.
    So I have vectorized a picture of stained glasses and it gives me 3655 different path I have to export twice : once in only one .svg file for all paths [globalsvg] and once in one .svg file per path [pathssvg].

    I'll then use Processing to analyse height, width, viewbox and d-commands in [globalsvg] to finally recreate the entire pattern by placing [pathssvg] on another plan… more

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating