375 results found

1. Select Unused Swatches does not select the second black swatch in Grays color group

   — Create a new Print document with default swatches.
   — Delete ALL the presets: brushes, symbols, graphic styles...
   — Now Open Swatches and run Select All Unused command from its flyout menu.
   White and Black are not selected (expected in a way).
   But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
   So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

   I tried to understand what forces Ai to keep it.
   As I said, not presets remain, and I redefine the [Default] graphic style with something else than black-and-white, and change the [Normal Paragraph Style] even — then Select All Unused swatches selects White (!) but still both black are ignored.

   Why? The second black has a different name. If any preset (which one though) still uses it — why it follows the value and not the name?

   And if this command looks into presets — why it doesn’t look into symbols? (here is the report: http://illustrator.uservoice.com/forums/601447/suggestions/42368422)

   So what forces Ai to keep both blacks? What uses it? Arrowheads maybe?

   For now we can use this script to delete all the swatches but None and Registration ones:
   https://github.com/sky-chaser-high/adobe-illustrator-scripts?tab=readme-ov-file#deleteAllSwatchesjs

   Another older script:
   https://github.com/johnwun/js4ai/blob/master/delete_fluff.js

   Discussions at forums:
   https://community.adobe.com/t5/illustrator-discussions/deleting-unused-swatches/td-p/2066066
   https://community.adobe.com/t5/illustrator-discussions/action-to-remove-all-unused-swatches-nearly-works/td-p/6628647

   — Create a new Print document with default swatches.
   — Delete ALL the presets: brushes, symbols, graphic styles...
   — Now Open Swatches and run Select All Unused command from its flyout menu.
   White and Black are not selected (expected in a way).
   But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
   So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

   I tried to understand what forces Ai to keep it.
   As I said, not presets remain, and I redefine the… more

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2. Сompound Paths with Pattern Fill

   I encountered an issue where, after using the "Expand" command on Сompound Paths with using Pattern Fill, the pattern is duplicated several times.

   Can this be fixed?

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3. Preview checkbox in swatch options does not enable the first time it is checked

   The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:

   1. Create an object and apply a swatch to it.
   2. With the object selected, double-click the swatch to open the swatch options.
   3. If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
   4. Tick the 'Preview' checkbox
   5. Adjust the swatch using the colour sliders

   Result: the object does not change on canvas to reflect the swatch definition while the window is open
   Expected result: the object changes on canvas to reflect the swatch definition

   Unticking 'Preview' and then ticking it again restores the expected behaviour.

   The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:

   1. Create an object and apply a swatch to it.
   2. With the object selected, double-click the swatch to open the swatch options.
   3. If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
   4. Tick the 'Preview' checkbox
   5. Adjust the swatch using the colour sliders

   Result: the object does not change on canvas to reflect the swatch definition while the window is open
   Expected result: the object changes on canvas to reflect the swatch definition

   Unticking 'Preview'… more

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4. Color guide options reset to default on Illustrator restart

   1. Windows 10 22H2 build 19045.2486
   2. Illustrator 27.2
   3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
   4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
   5. not file specific, also happens when setting options with no file open - screenshots attached

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5. Opening Harmony Rules in the Color Guide crashes AI 27.2

   Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.

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6. The name "Black" is automatically blocked when creating global swatches

   If you create a new global color swatch, regardless of the breakdown, the name "Black" is automatically blocked. The name "White" is not.

   It seems silly to call this issue out, but I've prepared logo libraries for eight and a half years now, and this has been an ongoing consideration. When I create a black swatch, there is always an extra step. Sometimes I intentionally misspell the name to create the swatch, or I create a non-global swatch with the correct name, but in both scenarios I have to adjust the swatch AFTER it is created to produce a black global swatch with the name "Black." The same extra step is not required for a white global swatch with the name "White."

   A comparison of my workflow below—

   Black Global Swatch:
   1. Remove all swatches from the file
   2. In the Color palette, click the 'Black' color shortcut
   3. In the Swatches palette, either click the 'New Swatch' shortcut at the bottom or select "New Swatch..." from the menu
   4. In the New Swatch dialog box, change the default name (depending on color mode, either "R=0 G=0 B=0" or "C=0 M=0 Y=0 K=100") to "Black"
   5. Check the 'Global' checkbox
   6. Select "OK"
   7. No swatch appears in the Swatches palette

   White Global Swatch:
   1. Remove all swatches from the file
   2. In the Color palette, click the 'White' color shortcut
   3. In the Swatches palette, either click the 'New Swatch' shortcut at the bottom or select "New Swatch..." from the menu
   4. In the New Swatch dialog box, change the default name (depending on color mode, either "R=255 G=255 B=255" or "C=0 M=0 Y=0 K=0") to "White"
   5. Check the 'Global' checkbox
   6. Select "OK"
   7. A "White" global swatch appears in the Swatches palette

   If you create a new global color swatch, regardless of the breakdown, the name "Black" is automatically blocked. The name "White" is not.

   It seems silly to call this issue out, but I've prepared logo libraries for eight and a half years now, and this has been an ongoing consideration. When I create a black swatch, there is always an extra step. Sometimes I intentionally misspell the name to create the swatch, or I create a non-global swatch with the correct name, but in both scenarios I have to adjust the swatch AFTER it is created to produce a black… more

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7. Saving to Creative Cloud is Changing My Patterns

   This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
   Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is not consistent. Sometimes it happens, sometimes it doesn't, and sometimes it happens to just some motifs in a design and not others.
   After countless tries to figure out what it is, it does appear to be that patterns saved to Adobe's Creative Cloud will have this happen, whereas if I save it to my computer, it will not. Thank you for the help!

   This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
   Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is… more

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

8. Cannot delete or merge duplicate colors

   My Swatches palette has multiple colors of the same name and formula. When I try to merge them, they don't merge.

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9. Eyedropper making everything white

   When I select a shape and try to use the eyedropper tool to make it the same color as another shape it turns white. All of my layers are unlocked and visible so I am not sure what it going on.

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10. Color Nightmares in 2021 version!! Nothing matches or stays the same!

    Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!

    And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!

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11. White color text is showing as black

    I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.

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12. Color Picker Selects White Instead of Black

    Very bizarre problem:

    1. I will create a new object using the pen tool.
    2. I select the Stroke Color icon and choose black for a border color.
    3. Illustrator will invariably select white instead of black. I will have to go back to the color picker and select black again for it to stick. Really irritating.
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13. Eyedropper tool to show color values on hover like Photoshop does

    Please can you make the eyedropper work how Photoshop does so that when you hover the tool over your artwork, it shows the color values of what is under the cursor in the Info panel. You can get the info by clicking but would be really useful with gradients to see what that specific value is rather than it picking up the gradient when you click.

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14. BUG: pdf with CMYK JPEG is inverted when opened in Illustrator

    Tested on Mac OS 10.14.6 with Adobe Illustrator 23.0.4

    METHOD
    open a PDF that contains a CMYK JPEG image in Illustrator
    (This PDF was created by converting a CMYK JPEG file to PDF in Acrobat DC Pro 2019)

    RESULT
    image is shown inverted in illustrator (same issue opened in Photoshop as "image").
    Opening in Photoshop as "page" it looks ok, but this cannot be selected in Illustrator.

    PDF and original JPEG are attached.

    EXPECTED
    visually the same as input file, no inverted image

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15. eyedropper tool doens't pick up properties

    The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.

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16. Illustrator is changing around my CMYK values in saved swatches

    Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values

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17. Global colours don't seem to be preserved in freeform gradients

    I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the freeform gradients. In fact despite going through and linking all the points to specific global swatches, once I save the file, close it and reopen it again, or copy the elements into another file, the freeform gradients seem to completely forget the global swatches. As you can imagine this is very frustrating and currently doubling my workload!

    Any help would be greatly appreciated.

    Thank you!

    Version of Illustrator is 23.0.3
    Operating system is macOS Sierra Version 10.12.5

    I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the… more

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18. Can't drag a color swatch onto a gradient color stop

    macOS High Sierra, then Mojave 10.14.3
    iMac 2017
    Processor 3.4 GHz Intel Core i5
    Memory 24 GB 2400 MHz DDR4
    Graphics Radeon Pro 570 4096 MB

    I used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can just drag the extra stop off of it to work around this, but it’s just another little thing that slows me down.

    macOS High Sierra, then Mojave 10.14.3
    iMac 2017
    Processor 3.4 GHz Intel Core i5
    Memory 24 GB 2400 MHz DDR4
    Graphics Radeon Pro 570 4096 MB

    I used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can… more

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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

19. GPU performance color

    Illustrator CC 2019
    Mojave 10.14.1

    Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.

    Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.

    Any fix for this??

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

20. Color not applying correctly on selected objects rvsd

    I guess one cannot revise/edit one's own report. So here goes. I select an object and try to change the color of the stroke and fill by typing in the hex (?) code, e.g., 050505, and the color does not take. I have to move the circle in the select color box for the color to take and even then it is 50/50 as to whether the color holds. I have never had this problem before and it sure is frustrating now!

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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.