Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
167 results found
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Color theme not matching color in document
AI Version 25.4.1
Mac OS Big Sur 11.5.1When selecting a color from a color theme, it appears faded/darker in the AI Document. Upon checking the RGB values, they do not match the values in the color theme. I have attached three examples plus what the document should look like (after manual input of the RGB values).
5 votes -
CC Libraries won't load or respond
Make it work as intended. Very very frustrating.
5 votes -
Library Drop Down Fails (Creative Cloud not specific to Illustrator)
Drop down fails using Illustrator (or PS) and Creative Cloud Libraries.
https://www.youtube.com/watch?v=vhPEVZpS0k4
Fix is to open Library window wider, or right-click.
5 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Trying to open Library tab, says 'Page failed to load'
When navigating to the CC Library panel, says "Page failed to load"
4 votes -
Renamed asset does not change link name in the cloud link
I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?
Screenshot 1 from Ai:
showing default name in Library window as "Artwork 1.ai"Screenshot 2 from Ai:
showing…4 votes -
Libraries stops working randomly
Libraries stops working randomly. I can navigate between my library folders but selecting items within the Library does nothing.
4 votes -
Font Active yet not showing on Apps
I have active fonts on https://fonts.adobe.com/ yet on Photoshop and Illustrator, and other apps, they are not showing up, even after activating 'Missing Fonts' they appear with a small dot • after the font, but not available on display.
I am up to date on app versions and running macOS BigSur 11.6.1
4 votes -
Illustrator v26.0.1 will not Save, Save As to Computer or Export (macOS Monterey v12.0.1)
I have tried:
- Full Disk Access
- Deselect Save in Background
- Uninstall and reinstall
- Fully updated
- And the rest.4 votes -
Relink multiple instances of a graphic to cc libraries
Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.
4 votes -
CC Library Character Styles Set Leading to .01pt
Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.
This is with a style saved from document to library, or created directly in CC library.
4 votes -
Scroll on hover over unselected tools or library panels not working in 2020 release.
Prior to the 2020 release of Illustrator, when I was working in a document (with my various tools panels and CC Library panel docked to the side of the page) I could have my artboard/artwork selected and hover my mouse over a tools pane or library and scroll to see my options (without clicking to select that pane.) Now it doesn't seem to work anymore. I have to click on whichever tools pane or the library pane to activate it before I can begin scrolling through the options. It may not seem like much of a bug, but it actually…
4 votes -
Color Swatches added to a Library disappear at random or don’t get added
Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.
4 votes -
TIFF images as assets in CC Libraries are always placed as PNG images on the artboard
Affected: Illustrator CC all versions that are working with CC Libraries.
Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.Steps to reproduce the issue:
Do a new CC Library.
Add TIFF images saved from PhotoShop CC 2019 to the new library.
Two options how you can do this that I know of:
A. Drag the files from your file system to the open and empty library.
B. Use Adobe Bridge CC 2019 to drag files to the open library.Expected result:
If I want to use an image TIFF…
4 votes -
Illustrator Library Place Copy a Vector Broken
Illustrator 23.0.0.1 (64 bit) - Windows.
I have created some custom icons. Saved them as SVG.
Opened up these SVGs and then added to a Library.
On click place copy on a new art board. The vector is totally corrupt. (see attachment.)
The icons are correctly designed and all lines expanded.
If I place link they appear fine. (obviously I then cannot edit)
If I click edit they appear fine. (Using edit to open then cut and paste at the moment)4 votes -
Flickering Cursor
The cursor constantly flickers after I opened Illustrator 3 months ago, and I cannot type anything anywhere in my laptop. Before that, I could use this software normally. Really annoying, please fix it.
4 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Color assets from Libraries cannot be applied to objects in Illustrator 30.0 (2026)
After updating to Illustrator 2026, clicking a color swatch from the Libraries panel no longer applies the color to selected objects. The color swatch highlights but does not change the object’s fill or stroke.
- Drag-and-drop from Libraries to objects or the Swatches panel does nothing.
- Issue occurs with fill and/or stroke targeted.
- Behavior worked normally in previous Illustrator versions
Steps to reproduce:
1. Open Illustrator 2026.
2. Open the Libraries panel (Window → Libraries).
3. Select an object on the artboard.
4. Click a color swatch in Libraries.Expected result:
The object’s fill or stroke should change to the selected…3 votes -
Cloud documents miss profile when downloaded
Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.
3 votes -
Unwanted Artwork when placing a CC Library asset and when exporting as SVG
I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661Movie enclosed
3 votes -
Recent files not showing on home screen...only recent cloud documents
My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.
3 votes -
Illustrator is always disconnected from Creative Cloud
Illustrator refuses to load my fonts and color library. It doesn't sync with the creative cloud until much later if at all. I'm a design intern and it's extremely important I use our specific font and colors so not being able to access this really sets me back on my projects.
3 votes
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