Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
170 results found
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Library Drop Down Fails (Creative Cloud not specific to Illustrator)
Drop down fails using Illustrator (or PS) and Creative Cloud Libraries.
https://www.youtube.com/watch?v=vhPEVZpS0k4
Fix is to open Library window wider, or right-click.
5 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Renamed asset does not change link name in the cloud link
I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?
Screenshot 1 from Ai:
showing default name in Library window as "Artwork 1.ai"Screenshot 2 from Ai:
showing…4 votes -
Share for review don't show the correct link for the file
- I shared for review a number of files, each time creating a new link for each file
- Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
4 votes -
Font Active yet not showing on Apps
I have active fonts on https://fonts.adobe.com/ yet on Photoshop and Illustrator, and other apps, they are not showing up, even after activating 'Missing Fonts' they appear with a small dot • after the font, but not available on display.
I am up to date on app versions and running macOS BigSur 11.6.1
4 votes -
Illustrator v26.0.1 will not Save, Save As to Computer or Export (macOS Monterey v12.0.1)
I have tried:
- Full Disk Access
- Deselect Save in Background
- Uninstall and reinstall
- Fully updated
- And the rest.4 votes -
Illustrator CC Library Freezes
I'm running Illustrator (25.3.1) on Mac OS Catalina (10.15.13). The CC libraries will freeze after 2-3 clicks and will not work again until I close Illustrator and open it again. The same thing happens every day, and because I can't keep closing and opening Illustrator all day, it just remains frozen for my entire work day. My libraries work fine in InDesign and Photoshop.
4 votes -
Relink multiple instances of a graphic to cc libraries
Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.
4 votes -
CC Library Character Styles Set Leading to .01pt
Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.
This is with a style saved from document to library, or created directly in CC library.
4 votes -
Scroll on hover over unselected tools or library panels not working in 2020 release.
Prior to the 2020 release of Illustrator, when I was working in a document (with my various tools panels and CC Library panel docked to the side of the page) I could have my artboard/artwork selected and hover my mouse over a tools pane or library and scroll to see my options (without clicking to select that pane.) Now it doesn't seem to work anymore. I have to click on whichever tools pane or the library pane to activate it before I can begin scrolling through the options. It may not seem like much of a bug, but it actually…
4 votes -
Color Swatches added to a Library disappear at random or don’t get added
Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.
4 votes -
TIFF images as assets in CC Libraries are always placed as PNG images on the artboard
Affected: Illustrator CC all versions that are working with CC Libraries.
Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.Steps to reproduce the issue:
Do a new CC Library.
Add TIFF images saved from PhotoShop CC 2019 to the new library.
Two options how you can do this that I know of:
A. Drag the files from your file system to the open and empty library.
B. Use Adobe Bridge CC 2019 to drag files to the open library.Expected result:
If I want to use an image TIFF…
4 votes -
Illustrator Library Place Copy a Vector Broken
Illustrator 23.0.0.1 (64 bit) - Windows.
I have created some custom icons. Saved them as SVG.
Opened up these SVGs and then added to a Library.
On click place copy on a new art board. The vector is totally corrupt. (see attachment.)
The icons are correctly designed and all lines expanded.
If I place link they appear fine. (obviously I then cannot edit)
If I click edit they appear fine. (Using edit to open then cut and paste at the moment)4 votes -
Flickering Cursor
The cursor constantly flickers after I opened Illustrator 3 months ago, and I cannot type anything anywhere in my laptop. Before that, I could use this software normally. Really annoying, please fix it.
4 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Cloud documents miss profile when downloaded
Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.
3 votes -
Unwanted Artwork when placing a CC Library asset and when exporting as SVG
I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661Movie enclosed
3 votes -
Libraries stops working randomly
Libraries stops working randomly. I can navigate between my library folders but selecting items within the Library does nothing.
3 votes -
Recent files not showing on home screen...only recent cloud documents
My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.
3 votes -
Illustrator is always disconnected from Creative Cloud
Illustrator refuses to load my fonts and color library. It doesn't sync with the creative cloud until much later if at all. I'm a design intern and it's extremely important I use our specific font and colors so not being able to access this really sets me back on my projects.
3 votes -
Paragraph Style -> Library Bug (Stroke Weight Lost)
If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.
Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:
…
3 votes -
Cloud Documents won't open when using Illustrator on desktop
Illustrator v.26, running on macOS Big Sur 11.2.3.
The cloud docs open only after closing the app several times and retrying. Once the app is open, I double click on the desired file, but nothing happens. Even using the 'open' selection window doesn't work. After the nth try, the cloud doc magically opens. This has been going on since before the latest update. Is it my laptop or a bug?
3 votes
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