7721 results found

1. Bug with end of line - Convert selected anchor point to smooth

   When you have a line in illustrator where you:

   Select using the direct selection tool (A)
   Convert the point to smooth using (B)
   And get the fabulus result (C).
   BUT you also end up with point D where the alignment of the line is always vertical.

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2. Asset export password bug 24.2.3

   Illustrator info: 24.2.3 (64bit)

   System info:
   Windows 10

   Steps:
   If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

   This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

   This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

   The only workaround I know of, is to save a dummy pdf with the correct settings before using the asset export, needles to say this is a damper on workflow efficency.

   The presets used does not have password protection enabled. I am reasonably sure you can't put passwords in the presets actually. I tried now, and the password protection option was not enabled when I applied the preset.

   Ton Frederiks LATEST
   Adobe Community Professional , a minute ago

   I can replicate that behaviour.

   You can report it here:

   https://illustrator.uservoice.com

   https://community.adobe.com/t5/illustrator/asset-export-password-bug/m-p/11370667?page=1#M189597

   Illustrator info: 24.2.3 (64bit)

   System info:
   Windows 10

   Steps:
   If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

   This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

   This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

   The only workaround I know of, is to save a dummy pdf with the correct… more

   3 votes

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3. GPU Performance is deeply broken - UI overlay refresh issue

   Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

   It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

   Images attached should illustrate the issue better then I can describe it. What you are seeing is a single shape selected and the resulting craziness when you pan or manipulate that shape.

   The only fix is to disable GPU performance or restart the software.

   I'm using a Nvidia RTX 2080 and also have the Intel built in graphics for my 9900k enabled.

   I'm at a loss. Illustrator just isn't a professional tool I can rely on anymore. Performance without GPU enabled is unacceptable (1-2 second delays upon zoom or shape manipulation) but the program is just plain broken when I enable GPU performance. Working actively to make Sketch my illustration tool even though I've been PC based for the last 4 years.

   I know the devs are working hard but management needs to put more resources behind fixing illustrator.

   PS uservoice crazy buggy when using firefox. Couldn't post so had to switch to chromium based Edge.

   Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

   It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

   Images attached should illustrate the issue better then I can describe it. What… more

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. When creating new document in 24.2, two artboards are created

   Creating new document. Two artboards appear, even though I only requested one. I also now have "video safe areas" showing in default and can't get them to not show upon setting up new document.

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   2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. 'Edit Color Group' does not respect global or spot color swatches.

   The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

   Try this:

   1. Make a few global color swatches. Draw some shapes using them.
   2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
   3. Make those swatches into a color group.
   4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
   5. Change some colors, hit OK, yes you do want to save your changes to the swatch group.
   6. Observe that every swatch you just changed is now non-global, and all art drawn in those formerly-global swatches is now unlinked from the swatches.
   7. Do the same thing again except substitute 'spot color' for 'global color'; observe the similar effects.

   IMHO, Illustrator should preserve the global/spot status of swatches when using this tool.

   And given that it's failed to do this for a while and people have built workflow expectations around this behavior I am completely fine with an 'Edit Color Group preserves spot/global swatches' switch somewhere that defaults to off, if you're worried about people screaming about this. in the next version. :)

   The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

   Try this:

   1. Make a few global color swatches. Draw some shapes using them.
   2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
   3. Make those swatches into a color group.
   4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
   5. Change some colors, hit OK, yes you do want to save your changes to the… more
   3 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Crash on Quit

   Illustrator crashes on quit 4 out of 5 times on my Mac and has for many months and builds. Crash on quit wouldn't be so bad if Illustrator didn't save so many interface and plugin settings on quit. The main crash indicator is below and full log is attached. Currently running illustrator 24.2.3, macOS Catalina 10.15.6. 2019 16" MacBook Pro Radeon Pro 5500M.

   Crashed Thread: 0 Dispatch queue: com.apple.main-thread

   Exception Type: EXCBADACCESS (SIGSEGV)
   Exception Codes: EXCI386GPFLT
   Exception Note: EXCCORPSENOTIFY

   Termination Signal: Segmentation fault: 11
   Termination Reason: Namespace SIGNAL, Code 0xb
   Terminating Process: exc handler [56728]

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   3 votes

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7. Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points.

   Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points. It happens only after a period of time working in a file. If I cut and paste the shape, the ability to manipulate the anchors returns for a time. If I close and reopen the file, the same is true. Working in the print industry, this is a big waste of time dealing with this bug. Happening on all systems in the department. Also just updated to 24.2.3, no change.

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8. Ui disappeared after update

   After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Illustrator très lent depuis la dernière MAJ. MacOS Catalina 10.15.6

   J'ai fait une mise à jour il y a environ 3 semaines et je viens d'en faire une autre. Depuis la première MAJ, mon Illustrator est très lent, ce ne travaille pas bien du tout.

   3 votes

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10. Simplify Path flags points incorrectly as smooth

    When using Simplify... on a path with several corner points, the resulting simplified path will have several of its corner points flagged as "smooth". As soon as you try to move one of the tangents of the incorrectly flagged corner point, the opposite tangent will snap into a colinear position.

    3 votes

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11. Variable Font bug: "wiggling" top of "U"

    1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

    2. Install the font from font/DaikonVF-mini.ttf

    3. Run Illustrator 24.2.1

    4. Type "AU" and choose the Daikon VF font

    5. In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4

    6. The same problem occurs in InDesign 15.1.1

    7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

    8. The problem no longer occurs in FontView 2020 (which I’ve rebuilt with newest FreeType). I’m including both the 2019 and 2020 version of FontView in the ZIP.

    9. The problem also does not occur in Chrome 83 (which I think uses FreeType for VF), nor it occurs in Safari 13.1.2. Videos are included in the "video" folder.

    So it seems that it’s a bug in FreeType which was fixed by the FreeType developers. If Illustrator and InDesign use FreeType for VF, then Adobe should update FreeType to the newest version

    1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

    2. Install the font from font/DaikonVF-mini.ttf

    3. Run Illustrator 24.2.1

    4. Type "AU" and choose the Daikon VF font

    5. In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4

    6. The same problem occurs in InDesign 15.1.1

    7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

    8. The problem no longer occurs in FontView 2020 (which I’ve… more

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12. Text Cursor in Medium Light mode is invisible

    The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.

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13. Freeform gradient locking spot color

    If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.

    macOS 10.14.6
    Illustrator 24.2.1

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14. Objects imported from SVG have their gradients turned upside down

    Illustrator 24.2 on Windows 10 PC.

    Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.

    Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.

    It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object, it will have its gradient turned upside down. I.e. it won't look the same as the object from which the appearance was copied.

    Illustrator 24.2 on Windows 10 PC.

    Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.

    Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.

    It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object,… more

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. illustrator exporting bug.

    When i export in the latest version, the file name reverts back to an older file name and tries to save it in the previous location. I need it to export as the same name as the ai file and in the same location as the current ai file. I've never had this issue in any older versions of illustrator.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Align Text box with Object

    Using Windows 7 or High Sierra and Illustrator 24.2

    Align text with any object is not aligned properly. Presently it takes text box and actual height/width of text and aligns object width/height.

    I understand this is way Illustrator text work, but can changed/update so can properly aligns. Hoping to get it resolved in near coming versions.

    The alignment should work like Indesign or any vector program. Check attachment.

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    You can now choose to align to preview bound of a type object, using Align to Glyph Bounds option in Align panel’s menu.

    Please comment back if you have any problems with that.

17. Double-click on swatch doesn't bring up swatch options anymore.

    Mac OS Mojave 10.15.5
    Adobe Illustrator 24.2

    I used to be able to double-click a swatch to bring up swatch options, but it does not bring up the dialogue box anymore.

    3 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color

    After updating to 24.2. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color. Then it doesn't allow the selection of the color because it wants to add a new color. When I keep trying to select the color it is showing a plus sign and will not allow me to select the color that is there.

    3 votes

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19. Save As or Save Copy not working

    I have a document (on a network share). I can edit the file and save it normally.

    But SAVE AS or SAVE COPY do not work at all. Just Nothing Happens.
    Sometimes a short spinning ball. No errors, no feedback.

    Illustrator 24.2 on Mac OSX Catalina 10.15.4, iMac 2019 40GB memory

    3 votes

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20. Illustrator crashes when switching views in the Asset Export panel

    Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
    If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

    Some system info:
    Adobe Illustrator 24.2
    OS: Windows
    Version: 10.0
    System Architecture: x64
    Built-In Memory: 16348 MB

    On a slightly unrelated note, I accidentally checked "Don't ask again" on the Adobe Crash reporter that would normally appear after this and I would appreciate it if someone could tell me how to re-enable that screen.

    Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
    If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

    Some system info:
    Adobe Illustrator 24.2
    OS: Windows
    Version: 10.0
    System Architecture:… more

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!