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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8195 results found

  1. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    3 votes

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  2. Zoom artefact

    Illustrator 21.1.0

    When I use a very high zoom (25 500 %), paths appear distorded or even disappear.

    It happens when GPU rendering is off as well as when it's on.

    3 votes

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  3. Undo Button Stops Working

    When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  4. Blending modes inside groups does not work

    When an object is part of a group nothing from the transparency settings is working. Selected object in the screenshot is set to Multiply and it appears as Normal.

    2 votes

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  5. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

    2 votes

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  6. Transparency mask bugs with "Gaussian Blur" effect applied inside the mask

    I've got an object with a transparency mask applied which contains a "Gaussian Blur" effect, when I want to align it with the Properties panel"(copy of the first object - pasted on second object), the effects change totally (I need to change the blur from 80 to 30 to have nearly the same effect.

    2 votes

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  7. Pattern Tool Severe Lagging

    I am a surface pattern designer and anytime I edit patterns I have a 1-2 minute delay for every vector I move. This cripples workflow and is an awful user experience. I am not using effects or modifications that should cause this type of delays every time vector assets are relocated (even a mm.)

    I have to create 50+ patterns daily and this issues critically hinders my daily workflow. I use illustrator 12 hours a day for my work.

    Please provide solutions to rectify this issue for users experiencing this issue.

    2 votes

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  8. Using 3d and Materials triggers the "error while processing appearance" message (doesn't work)

    For the last 3 or 4 updates I can't use inflate or any of the options in 3d and Materials, with or without GPU, it won't work.

    2 votes

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  9. Rich tool tips keep popping up

    Rich tool tips are always randomly opening and staying open something even when I am on other side of screen. Hard to take a screen shot, as when I click to screen shot the tool tips disappear. It's been happening on 2 different machines running Sonoma for about 1 year. Never used to happen.

    2 votes

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  10. Illustrator crash on relinking image

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it…

    2 votes

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  11. Canvas not visible when opening or creating files in Adobe Illustrator

    I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

    The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

    Steps to Reproduce:
    - Open Adobe Illustrator
    - Create a new file OR open an existing file
    - Illustrator loads the interface normally
    - The canvas/artboard does not appear

    Expected Result:
    The canvas/artboard should be visible and ready for editing.

    Actual Result:
    The canvas area is…

    2 votes

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  12. L'utilisation de l'outil Pipette nécessite l'utilisation du sélecteur de couleurs et la pression sur Entrée.

    Quand j'utilise la pipette pour sélectionner une couleur (peu importe en rvb ou CMJN) sur des visuels simples, (la plupart du temps) je suis obligée de passer par le sélecteur pour refaire la démarche et obligatoirement je dois appuyer sur entrée pour valider mon choix (si je fais ok ça ne marche pas non plus) (je suis sur mac 14.3.1) j'utilise illustrator 30.0.0 (et ce problème persiste depuis 2- 3versions antérieures déjà. J'avais essayé sur la suivante sans succès non plus. merci pour votre retour

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  13. Fehler: Zeichenfläche verdoppelt beim Anpassen an Grafik

    Windows 11 Pro, AI.30.2.1.. ich markiere meinen Pfad und öffne "Zeichenflächen". Ich wähle "An ausgewählte Grafik anpassen". Bestätige. Nun sollte Zeichenfläche 1 eine neue Größe haben.
    Währenddessen wird die Zeichenfläche verdoppelt und eine Zeichenfläche 2 erzeugt.
    Der Fehler tritt nicht auf, wenn man sehr lange wartet zwischen den Arbeitsschritten. Also ca. das Fenster 1 Minute geöffnet lässt.

    Das Problem besteht seit ein paar Tagen. Eigentlich sollte die Zeichenfläche nur angepasst werden, nicht verdoppelt.

    2 votes

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  14. 押し出し3Dオブジェクトに適用されたグラフィックを制御するための丸いフレームが欠落しています

    グラフィック2を選択して移動させたいのにジオメトリが動く。
    グラフィック2のみ動かせる方法ないですか?

    2 votes

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  15. Gradient Panel gets cut off when selecting a gradient object.

    There's an odd bug on Mac (M1 Pro with Latest version of Tahoe) where the Gradient Panel will expand in a way that it cuts off the position input when selecting an object with a gradient. Collapsing and opening the panel temporarily fixes it, but if you click off and click another gradient object again, it'll do it again.

    This bug was also in 30.1, and I just updated to the latest version a few minutes ago, tested it again, and the issue is still there.
    Gif was recorded using the latest version, 30.2.1.

    2 votes

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  16. 前面へペースト

    30.2.1にて前面へペーストが二重になるバグが時々でます。
    イラレを再起動や画面の切り替えで治ったり治らなかったり。
    前のバージョンではならず、別の初期化済みMacでも発生します。

    mac mini M4

    MacOs 26.3.1

    2 votes

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    Need More Info  ·  3 comments  ·  Other...  ·  Admin →
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  17. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

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  18. Add Used Colors command in Swatches ignores colors from Repeat objects

    Repeat Objects are strange objects.

    If we choose Add Used Color, color from the repeat object are ignored.

    Another problem is that Select All Unused in Swatches selects colors used in Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093643

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

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    0 comments  ·  Repeats  ·  Admin →
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  19. Select All Unused in Swatches selects colors used in Repeat objects

    Repeat Objects are strange objects.

    If colors are only inside a repeat object, using Select All Unused will select the swatches even when use in the repeat object.

    Another problem is that Add Used Colors command in Swatches ignores colors from Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093658

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

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    0 comments  ·  Repeats  ·  Admin →
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  20. Font explorer dropdown from the Character section in Properties panel is obscured by other panels with 2 columns of docked panels

    Running 30.2.1

    When the new Character panel is open and font has been selected, the panel is now so big that it becomes obscured if I open a property on the second panel, so I cannot make further font adjustments without closing the second panel.

    It seems the properties panel process is selective for some properties and not for others, e.g., Transform opens in both panels, whereas Appearance does not. The UX seems inconsistent. Something feels off.

    2 votes

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