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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8136 results found

  1. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

    When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

    2 votes

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  2. I can't Knockout in a clip mask

    After asking my friend, I found that this problem seems to only exist on Mac systems.

    [p1] Establish a clipping mask group, check Knockout;

    [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

    [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

    [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

    This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same…

    2 votes

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  3. Cannot resize objects and artboard using handles

    Possible new bug in Illustrator as of 9/3/25. Cannot resize objects and artboard. No handles appear for me to freely resize. Any solution to this issue?

    2 votes

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    Need More Info  ·  3 comments  ·  Selection  ·  Admin →
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  4. 定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it

    最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態(トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
    途中の段階で別名保存したPDFは問題なく開けます。
    入稿データ等の場合かなりマズい状態です。

    2 votes

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  5. TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors

    OS: Windows 10
    Illustrator: 29.7.1(64-bit)

    画像(TIF)を読み込んだ際に、白黒が反転してしまう。
    以前は問題なく読み込めていた。

    2 votes

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  6. Printer and settings won't stay selected

    Every other update makes the default printer not stay saved and selected. I also use a custom setting to make the PDF shrink to fit and that does not stay selected either. With my job of designing proofs and sending them out, this makes a huge time waster to have to select the printer each time, click done and then click print again to get the printer settings to come up.

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  7. ファイルを開くと、テキストや画像がボックスと分離し、位置が変わっている。

    既存のファイルを開くと、画像やテキストがクリッピングマスクされた状態になっており、パスレイヤーは元々の位置にあるが、画像やテキスト自体は横にズレた位置に移動し、表面上何も見えない状態になっている。

    2 votes

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    Need More Info  ·  3 comments  ·  Launch  ·  Admin →
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  8. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended…

    2 votes

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  9. Eyedropper reports "nan" or inaccurate color

    Adobe Illustrator version 29.7.1.
    When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
    Attached a screenshot and the .ai file.

    2 votes

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    4 comments  ·  Tools  ·  Admin →
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  10. Fonts get missing on file reopening

    Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

    2 votes

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  11. Pen tool can't close paths in draw behind mode in certain scenarios

    I'm drawing with the pen tool in draw behind mode. However, every time I start a path on where an anchor is of another path above it is located, I won't be able to close the path by clicking the starting anchor point. It will instead just create another anchor point in that exact same spot and continue the path.

    2 votes

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    5 comments  ·  Tools  ·  Admin →
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  12. The font with a name which has ampersand symbol cause wrong with exported SVG file

    If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &amp, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
    For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
    Thanks.

    Ai Version 29.6.1.9…

    2 votes

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  13. Crashes immediately when adding a leader before a "tate-chu-yoko" text in vertical orientation

    Guaranteed immediate crashing upon adding a leader in the Tabs panel to a tabbed gap right before a character that's set as tate-chu-yoko.
    Now I have to use bad workarounds just to circumvent this...
    Hope it gets fixed soon.

    2 votes

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  14. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

    2 votes

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  15. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

    2 votes

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  16. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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  17. Cmd+Opt+Shift+M Erases Text

    OBSERVATION
    The keyboard shortcut Cmd+Opt+Shift+M will open the Character Window and highlight the current font, however this exceptionally incredible time saving shortcut works only if the text is selected and not highlighted.

    While the text is highlighted, performing the Cmd+Opt+Shift+M shortcut, simply erases the highlighted text.

    EXPECTED RESULTS
    The mechanics of this shortcut, many versions ago, performed the expected function, whether the text was highlighted or selected.

    Illustrator: 29.7
    OSX: Sequoia 15.5

    2 votes

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  18. Using Random Size Calligraphic Brush inside of a group/layer with an effect applied makes Ai pick only one size for each brush tip

    If a layer or a group has an level effect applied (in this case it’s Transform, for creating symmetric designs), then Ai doesn’t apply random size for the calligraphy brush tips created with Brush tool inside this group/layer — but does it outside of this group / on a normal layer.

    Take a look at the test file attached and the GIF recorded.
    Clicking with Brush tool randomizes the size for the first object created in Layer 1 (with the effect applied), but each consequential click makes points with same thickness.
    But when the same happens on Layer 2, with…

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  19. 2 votes

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    1 comment  ·  Tools  ·  Admin →
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  20. Toggling Scale Stroke & Effects from Properties panel crashes Ai instantly

    Selecting the arrow artwork in the attached file and toggling the Scale Stroke & Effects option from the Transform section’s dropdown in Properties panel crashes Ai instantly, on MacOS Ventura 13.7.6, M2 Pro — like it happens in the attached video.

    Using the same option in Preferences works fine.
    The crash stack screenshot is attached.

    Originally by Yury Yarmola

    2 votes

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