7722 results found

1. Portrait Mode

   Older versions of Illustrator support Portrait Mode - it seems like CC does not. This is very useful if your main computer is a Microsoft Surface docked in portrait mode or have a secondary monitor in portrait mode, or if using a Surface will on the go you prefer to work in portrait mode. It seems like it would be simple to change as when the Illustrator window is not active it reverts to portrait mode anyway, also my old version (CS4) works just fine in this mode so it has been done before. I've attached a video showing how it works currently and why it is frustrating.

   Older versions of Illustrator support Portrait Mode - it seems like CC does not. This is very useful if your main computer is a Microsoft Surface docked in portrait mode or have a secondary monitor in portrait mode, or if using a Surface will on the go you prefer to work in portrait mode. It seems like it would be simple to change as when the Illustrator window is not active it reverts to portrait mode anyway, also my old version (CS4) works just fine in this mode so it has been done before. I've attached a video showing how… more

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2. All confimation boxes closing

   Everytime I do an action that recquires a confirmation box - such as Save Document, Rasterize Text, etc - the box closes in less than a second, making impossible to do anything. So, when I'm working I can't save - and sometimes can't even shut down the program because all boxes closes in a blink.

   Im using the last AI version and Windows 11. Can someone help me? :(

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. GPU not working with Wacom when using Illustrator

   When using my Wacom Cintiq Illustrator colours de saturate and fade. When I uncheck GPU performance the problem disappears and the colours return to as they should be. But I want to use my GPU for complex artwork
   The problem does not occur on my desktop monitor only on my Cintiq.
   I am using a Mac

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Illustrator Zooming issue over 1600%

   Zooming over 1600%
   go to View, Screen Mode, then change from normal mode to Full Screen mode with menu Bar

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Text pasted from Photoshop resizes by interesting ratio

   When live text copied from Photoshop is pasted into Illustrator (or the other way 'round), it resizes.
   The amount of change is predictable (and infuriating):
   the PSD's resolution divided by 72 (when pasting into Illustrator) or
   72 divided by the PSD's resolution (when pasting into Photoshop)

   Process:
   Highlight text in Photoshop with the Type tool (example: resolution is 300ppi)
   Copy it
   Paste into an Illustrator document (neither raster effects resolution nor type unit of measurement matter)

   Result: text is very different (300/72 times larger for text from a 300ppi Photoshop doc)
   Type copied in AI then pasted into a 300ppi Photoshop doc will be 24% of what it should be (72/300).

   Expected: If text spans 5 inches (or 12.7cm) side-to-side in one app, it should do so in another. Its physical size should not change. For comparison, a shape (rectangle, ellipse, etc) copied in AI and pasted into PS retains its size.

   When live text copied from Photoshop is pasted into Illustrator (or the other way 'round), it resizes.
   The amount of change is predictable (and infuriating):
   the PSD's resolution divided by 72 (when pasting into Illustrator) or
   72 divided by the PSD's resolution (when pasting into Photoshop)

   Process:
   Highlight text in Photoshop with the Type tool (example: resolution is 300ppi)
   Copy it
   Paste into an Illustrator document (neither raster effects resolution nor type unit of measurement matter)

   Result: text is very different (300/72 times larger for text from a 300ppi Photoshop doc)
   Type copied in AI then pasted into a 300ppi… more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Pantone swatches being deleted even after adding them to the correct folder

   Our graphic users need to use additional Pantones in Adobe illustrator. In order to do that, they copy some Pantone files to the AI's Pantones folder on the local machine. When they open AI, they can see and use the Pantone. The problem is, that after they close the AI application, it the Pantone files being deleted automatically from the AI's pantone folder. Therefore, they copy the Pantones to the AI's folder each time they need to use it, which is very discouraging.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Issues saving CMYK vector as PNG

   I am trying to save my vector as a PNG file, something simple, and it looks good on the Artboard, but for some reason after saving it, it changes some colors, like some sort of blending mode effect and I tried everything, still not working. The RGB vector is being saved just fine, is the CMYK version that I am having issues with.

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. ERROR with drop shadow when blend

   the object disappears in pieces

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Touchscreen drawing not working

   I am on a Lenovo IdeaPad, and the touchscreen drawing does not work even in touchscreen mode. Rarely will it show what I drew and even then, it is after I have lifted my finger. I can only really place dots. Also, pinch-to-zoom doesn't work. Seems to be related to this forum post: https://community.adobe.com/t5/illustrator-discussions/unable-to-draw-with-a-pen-on-touch-screen-on-windows/m-p/11376148

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   0 comments  ·  Brushes  ·  Delete…  ·  Admin →
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10. Over sized save window no buttons

    save file opens an oversized window where no options are available

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11. App is crashing without saving the work

    My illustrator app on iPad is crashing frequently and the brush is also not working and it is not saving while it crashes

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12. AMD Radeon Pro 580 rendering bug

    Hi, I have a 2017 iMac Retina 5k 27", 64GB RAM, Mac OS Catalina 10.15.7 with AMD Radeon Pro 580 GPU, 8Gb VRAM, driver version 01.00.931, Illustrator 25.4.1. I am getting odd effects in rendering of linear gradients where angular areas of colour appear at higher magnifications. If the GPU is turned off in Illustrator prefs the effect disappears. Please see screenshot attached showing the effect with GPU. Is there a fix for this, please?

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. Illustrator 2022 DOES NOT OPEN.

    This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you still have a huge amount of bugs within the app, don't release an update, it's that simple. All the other apps seem to work okay, but not Illustrator. I'm extremely disappointed.

    This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you… more

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
    I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
    So sorry it happened, and I wish I could do more.
    Please add votes to this if you experience the same issue, it will help to initiate a proper investigation.

14. テキスト操作時のIビームの点滅が早すぎる

    Illustrator 26.0 (Intel/Ja_JP)
    macOS10.15.7

    テキスト入力時のIビームのフリッカが強すぎる。Tツールにてマウスカーソルを移動し挿入点を変更した際に特に早くなります。現象の動画を添付します。
    入力時はカーソル付近を注視するため図形明滅刺激の影響による健康被害の発生につながる可能性もあります。ver.25の仕様に戻していただきたいと思います。
    また、M1でも同様の挙動との報告を受けております。

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Miyuki responded

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきましたご報告につきまして、Ver26.1で改善されておりますのでステータスを変更させていただきます。

    こちらの投稿に関するご報告について、後日何かしらの変更が加わるようなことがある場合には、こちらにてお知らせをさせていただきます。

    今後ともどうぞよろしくお願いいたします。

    
    

    Illustratorデスクトップ版チーム

15. 1,macos10.15.7　Illustrator26.0　PhotoshopEPS形式画像を配置すると指定したサイズにならない　psd形式は問題ない

    この現象は、以前のバージョン　CC2021までは発生しませんでした。
    解決策がありましたらお教えください。
    Windowsでは未確認です。

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとうございます。

    ご報告いただいた「PhotoshopEPS 画像を配置するとサイズが大きくなる」という現象ですが、再現できませんでした。

    Photoshop の画像解像度ダイアログで「幅、高さ、解像度」が同じデータを各種画像形式で保存し、Illustrator 2022 に配置した場合は、同じサイズで読み込まれています。

    いくつか質問させていただきます。

    1. Illustrator 2022 では、全ての Photoshop EPS 画像ファイルで同じ現象が再現しますか？　（リンク、埋め込み）

    2. Illustrator 2021 で新規ドキュメントを作成し、同じデータを配置しても問題ありませんか？

    3. 各画像データを Photoshop で開いて画像解像度ダイアログで確認しても、同じサイズ設定ですか？

    4. 確認しても「幅、高さ、解像度」が同じ画像データにも関わらず、やはり Illustrator への配置サイズが変わってしまうようでしたら、問題のデータを検証用にご提供いただけますか？

    以上、お手数をおかけいたしますがよろしくお願いいたします。

    Illustrator チーム

16. After update AI 2022, i can't press "Đ" on arthboard. I use font key Vietnames.

    After update AI 2022, i can't press "Đ" on arthboard. I use font key Vietnames.

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17. Windows

    １　Windows 10 Pro　バージョン20H2／プロセッサ　Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz／実装RAM　32.0 GB (31.8 GB 使用可能)／64 ビット オペレーティング システム、x64 ベース プロセッサ

    2　Illustrator2021で作成したデータを2022（最新版）で開き、デザインのバリエーションの作成を行おうとした。配置されている画像は２つ。うち1点の差し替えを行った。（Photoshopデータのリンクを変更）。差し替えた画像の大きさを変更するため、リサイズを行ったところ、アプリケーションがクラッシュ。復元データにより、1つ前の手順まではデータが残っており、作業の続行ができた。が、再び同じ作業（配置画像のリサイズ）でクラッシュ。
    3　続行したデータを開き直し、もう一度作業のやり直しをしようと思った。
    4　２つのリンク画像が消失した。『「」というリンクファイルが見つかりません』というアラートが繰り返し出る（「」というファイル名をつけたことはない）。エラーの起きていなかった配置画像も消失し、リンク情報そのものが消えてしまった。
    5　エラーの起きたデータを添付します。確認のため、開き直しているので日付がエラーの起きた当時のものではなく、本日のものに書き換わっているようですが、保存はせずに閉じています。

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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとうございます。

    日本語担当の PCM Maro です。
    すでに再編集で問題が解決されているとのことですが、いくつか補足説明させていただきます。

    『「」というリンクファイルが見つかりません』というアラートの「」ですが、本来ならばカッコ内にリンクファイル名が表示されるのですが、クラッシュにより、ファイル情報が欠落してしまったと思われます。（通常はリンク切れでもファイル情報は保存されています）

    今後、クラッシュが発生するような場合は、クラッシュ後に表示されるクラッシュレポートの送信機能をご利用ください。
    また、クラッシュの再現手順が明確であるような場合は、こちらの UserVoice にご登録ください。

    こちらのレポートは対応終了とさせていただきますが、コメントはオープンしておきますので、追加情報があるような場合は、コメントをお寄せください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

18. Übersetzungsfehler im neuen 3D Panel

    Im neuen Panel "3D und Materialien" gibt es unter dem Punkt "Aufblasen" einen Übersetzungsfehler.
    Hier wurde "Volume" versehentlich mit "Lautstärke" statt "Volumen" übersetzt.

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19. Jittering / flickering content when scaling Ai windows on M1 Pro Macbook Pro 2021.

    Jittering content when scaling Ai windows on M1 Pro MBP. Seems to be a GPU render glitch.

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20. Pathfinder Divide produces imprecise result on curved elements

    Mac OS 11.6
    Illustrator 25.4.1

    I know this is not a new complaint, but it has not been addressed. When I used the Pathfinder Divide tool to divide an element with curves, the resulting shapes are not precise. This renders the tool useless for many operations where users need those lines to sit exactly on top of one another. See image for example.

    There are many users, including me, who are begging Adobe to stop adding features we would rarely/never use and please, for the love of all that is holy, concentrate on fixing the basic tools we use every day.

    Mac OS 11.6
    Illustrator 25.4.1

    I know this is not a new complaint, but it has not been addressed. When I used the Pathfinder Divide tool to divide an element with curves, the resulting shapes are not precise. This renders the tool useless for many operations where users need those lines to sit exactly on top of one another. See image for example.

    There are many users, including me, who are begging Adobe to stop adding features we would rarely/never use and please, for the love of all that is holy, concentrate on fixing the basic tools we use every… more

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    2 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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