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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8141 results found

  1. Review Comments visible online but local file has lost connection to review

    Review was setup, comments were added by client and are still visible online but local document looks like no review has been setup and all comments are gone.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. Font switches to default and back while navigating string with arrows

    It's a bit hard to explain in words, so please watch the screencast I recorded. To put it simply: if a text block has a font other than the default (Myriad), and you want to navigate the text using the arrow keys, each time you click the button, the font in the panels changes to the default font and then back. The new letters have the correct font, although this does impact performance, especially for large texts.

    1 vote

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  3. Using scrollbars with a Wacom while editing text results in sticky cursor that will not stop scrolling

    Using the handles in the horizontal and vertical scrollbars while text is being edited results in the cursor 'sticking' to the scrollbar and not releasing. Pressing esc, alt-tabbing away all seem to have no effect, after about 30s it stops and if I have minimised everything with Win+M. Unsure if it is purely time-based or not.

    This only seems to occur when using a Wacom, the same interaction with a mouse does not suffer from the same sticky cursor.

    Steps to repro:
    - create a text object, and leave the cursor live inside the object. Doesn't seem to make a…

    1 vote

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  4. 1 vote

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  5. A part of a traced image vanishes when using Image Trace

    When changing raster graphics to vector graphics, an image element (with a yellow background) was removed. It looks like Adobe Illustrator does not recognize this color. How can I solve this problem?

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  6. Exporting DWG or DXF and importing it back leads to artifacts

    On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.

    This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.

    Request you guys to please iron out this glitch.

    Mac OS 15.3
    Illustrator 29.2.1

    1 vote

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  7. Path offset with decimals

    There are decimals in the path offset, resulting in significant errors

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  8. 別の変数ライブラリを読み込むと「不明なエラー」がでる

    ・すでに変数ライブラリが読み込まれている
    ・1つの変数に複数のオブジェクトを割り当てている

    このようなとき、変数>変数ライブラリの読み込み、から別の変数を読み込もうとすると、
    「不明なエラーのため、フィルター処理を完了できません。」
    と表示されるバグがありますので、報告します。

    なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で1つしか割り当てられていない状態にすると、上記のエラーは起こりません。

    1 vote

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    Need More Info  ·  2 comments  ·  Other...  ·  Admin →
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  9. 1 vote

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  10. 1 vote

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    5 comments  ·  Other...  ·  Admin →
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  11. Measure tool stops working for measuring an area after we toggle to Selection tool with Cmd/Ctrl and move the object

    If we create an object and try to measure its area with the Measure tool — it gets highlighted and the area gets calculated fine, showing the result in the Info panel.
    But as soon as we hold Cmd/Ctrl to temporarily pick Selection tool, and move the object, releasing Cmd/Ctrl breaks the measuring — no area, no highlight. Reselecting doesn’t help.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  12. Adding cloud fonts is a terrible experience

    I click to use the cloud font and it should just download, it says it is downloaded and it is not. I have to remove it (which it doesn't show that it's on my system, it's a bug) and then re-add it.

    1 vote

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  13. Check Spelling Settings (Auto spell Check)

    Check Spelling Settings is missing in Preferences dialog. Auto correct showing wrong spellings.

    1 vote

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  14. Rendering Issue with Knock Out Group beyond 200% zoom out

    1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
    Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
    Export works as expected.

    1 vote

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  15. 1 vote

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  16. Drop Shadow, Outer Glow, Etc. make the files extremely bloated

    Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?

    M1 MacPro Sonoma
    Ai version 29.3 - though same thing happens with 28, 27 and 26.

    I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.

    1 vote

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  17. 3D化のバグ?

    グループ化して3D化したら写真のように文字が欠けるのですが、対処法などございますでしょうか?

    1 vote

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    5 comments  ·  Strokes  ·  Admin →
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  18. Libraries loading time ver 29.3

    Since update to 29.3 Libraries panel takes a bit of time to load, this was not an issue before as it was always available instantly when needed, now at start up it take about 30sec to load and once its loaded an you scroll down it rest still have to load, same as when scrolling back up.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  19. Illustrator is very slow after latest update dated February 20, 2025

    Illustrator is very slow on multiple computers after latest update dated February 20, 2025. Request you to please address this.

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  20. EXPORT AS JPEG (at least) 150 dpi's option is not working properly

    PLEASE CHECK - it says 150 dpi's but the file is less. If I do the same in a previous version of illustrator, it is accepted.

    1 vote

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