Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8218 results found
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Drag and Drop lag
Whenever dragging vector objects in a file, Illustrator lags, the waiting circle appears, and takes several seconds to place the object where I dropped it. Working becomes almost impossible when a simple task such as this takes this long. Illustrator 29.6.1, macOS Sequoia 15.6.
1 vote -
Applying 3D effects crashes Ai, with errors from Geometry3D module
These constant bugs in every update are really infuriating.
When applying 3D effects (e.g., extrude or inflate), Illustrator 2025 v29.6.1 on macOS 14.5 (M4 Pro, 24GB RAM) crashes immediately.
Crash report shows repeated errors from Geometry3D module and abort() called in main thread.Steps to reproduce:
1. Create a shape (e.g., rectangle or text)
2. Apply 3D > Extrude or Inflate
3. Sometimes applying materials also causes crash
4. Illustrator immediately crashes without savingmacOS Version: macOS Sonoma 14.5
Illustrator Version: 29.6.1
Chip: M4 Pro
RAM: 24GB
Crash module: Geometry3D1 vote -
buscando lista de impresoras
Al intentar abrir cualquier archivo en Illustrator el programa en lugar de abrir el archivo se queda cargando y dice obteniendo lista de impresoras, carga y vuelve a iniciar la carga, como un bucle.
Al darle click en detener, el programa se bugea y solo me da la opción de cerrarlo.
1 vote -
Apply to All 'quick' action for Dimensions in Properties is slow
Properties has a dedicated quick action for dimension objects, Apply to All (which should be a command instead we can access via top menu, here’s a request — http://illustrator.uservoice.com/forums/333657/suggestions/49010378)
Pressing this applies the current settings of the current dimension selected to all of these on canvas.
It’s S L O W. Even if I have just a dozen of these in the document, each time I change one, Ai goes numb for 15-20 seconds.
Not OK.1 vote -
Objects hidden in Layers panel stay visible in Preview mode, but not in Outline mode
Visibility toggle in Illustrator via Layers panel is inconsistent. However, toggling layer visibility in Outline mode remains accurate. See video. Adobe Illustrator v29.6.1, Win11
1 vote -
No puedo hacer capturas de pantalla
No puedo hacer capturas de pantalla dentro de AI, la version 29.6.1 con windows 11 de 64bits. Apreto la tecla de ImpPrt y no hace nada.
1 vote -
Bug affichage le blanc est transprent
Depuis la mise à jour 29.7 tout ce que je fais en blanc apparait transparent ?
1 vote -
Illustrator reverts all the work done and doesn’t allow to expand
It’s just I'm doing work — and it reverts back to the start of my process and isn’t saving the work I work on as I go.
Also it doesn’t let me expand shapes and sizes.1 vote -
Move/Copy doesn’t remember last used settings
When using Move/Rotate tool multiple times, UI 'remembers' last setting (helpful).
When using Move/Copy tool, it not only doesn't remember previous setting, it seems to randomly create new settings (not helpful).
1 vote -
Artwork gets drawn duplicated
Object glitches appearing in Illustrator when using the new 2021 - 25.3.1.
Happens when moving around and zooming in and out, see attached.
Anyone help?1 vote -
El gráfico de un objeto 3D se mueve con el objeto
Al colocar un gráfico en un objeto 3D, es muy complicado ajustar su posición porque siempre se coloca en el centro y se mueve junto con el objeto.
1 vote -
Hyperlink not working 29.6.1
Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.
1 voteAlejandro, please share a test file that has hyperlinks set up in it, the PDF export settings used, and the resulting PDF you get, so the team can review it.
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Illustrator sometimes stops responding when trying to "save as ..." a recovered file
Illustrator stops responding when trying to "save as ..." a recovered file, afterwards one of two things happens. Either the application freezes and can only be shut with task manager, or a text box appears saying the printer driver is not compatible and opens the print menu settings
- Open illustrator, and textbox appears: "Illustrator just recovered from a crash" etc.
- press "ok" to open the document
- Document seems to function normally
- "Save as" (via file or via keyboard shortcut), destination is local on the computer
- Regardless whether it is renamed or not, press "save"
From here I have had a few different outcomes
Outcome A
6. Illustrator looks fine but stops responding when you click
7. application freezes, loses all interactivity and then needs to be shut down with task managerOutcome B
6. Illustrator stops responding immediately, and after loading for a second, the text box "This printer driver is not supported by illustrator" appears
7. Press "ok"
8. standard saving options appear and everything appears to be going smoothly
9. Then freezes and follows outcome AI did eventually managed to save my document with "save" rather than "save as", which followed Outcome B (still complaining about the printer driver which it doesn't usually do) without freezing itself at the end.
Device: Windows surface studio 2 running Adobe Illustrator 2025 on Windows 11
File: Recovered locally stored .ai file(I'm having issues getting a screen recording running on this laptop sorry)
Illustrator stops responding when trying to "save as ..." a recovered file, afterwards one of two things happens. Either the application freezes and can only be shut with task manager, or a text box appears saying the printer driver is not compatible and opens the print menu settings
- Open illustrator, and textbox appears: "Illustrator just recovered from a crash" etc.
- press "ok" to open the document
- Document seems to function normally
- "Save as" (via file or via keyboard shortcut), destination is local on the computer
- Regardless whether it is renamed or not, press "save"
From here I have had a…
1 vote -
I can't delete or merge swatches.
I have 4 separate issues, all stemming from the swatches panel:
1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.
It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).
One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).
As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?
I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.
I have 4 separate issues, all stemming from the swatches panel:
1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
4. Using the command "select all unused," and then trying to delete the batch,…1 vote -
Illustrator sometimes reports the font is not installed but then finds it on its own
Boa tarde, há uns dias abri um documento que dizia que o tipo de letra estava ausente e hoje ao abrir dizia que já tinha o tipo de letra utilizado naquele texto. Sendo que não instalei a fonte nem passei nenhuma ficheiro da mesma de um pc para o outro, podem dizer-me se isto é normal ou se há algum bug no vosso programa?
1 vote -
Wrong appearance of Drop Shadow effect with text object (non-English characters).
Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .
Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.
1 vote -
Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")
Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
This bug makes impossible to work with it.1 vote -
Document’s dimensions are 10 times larger when printing
Illustrator calculates dimensions incorrectly.
The problem is when printing from Illustrator.There is no problem saving the file and placing it in ONYX.
Incorrect settings for mm and cm units
1 vote -
Illustrator "froze" when adjust object in transform panel
- Mac Mini 2024 (Sequoia 15.5)
- Adobe Illustrator 2025 (29.6.1)
- Tried moving the selected object using "Transform" panel - X,Y value
- Adjusted the "Y value" by 1mm - the app dialog "Progress - Transforming Objects..." pop up and nothing happen, app just froze.
1 vote -
Pen’s rubber band lies when I try to continue a path with with an unnecessary handle
Please take a look at this file and the GIF attached.
Try these steps:
1. Grab Direct Selection and select the inner arc segment only
2. Cut it
3. Delete the rest
4. Paste the segment back (I used Paste in Front)
5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path — that’s why steps 1-4 are required)
6. Pick Pen tool (make sure you have Enable Rubber Band for Pen Tool enabled in Preferences > Selection & Anchor Display) and click the top pointWhat should happen:
the unneeded handle should be immediately removed and the rubber band should be straight, matching the result we get when placing a new point with the tool.What happens:
...the top point is the 'point 0' of the path, the starting point. When I click, Ai reverses the path internally, making it the last point of the path, to add a new point at the end — an expected behavior... but it seems like while flipping it, the data of the handles doesn’t get updated in the proper moment, and the rubber band grabs the reversed direction of the handle!If I revers the path with Object > Path > Reverse Path Direction before step 6 — no problem happens.
If I click the point at the bottom instead of the one at top — no problem happens.The issue is old, and I was able to make it happen with CC2017.
It doesn’t happen often (for me it’s like once a month), but Ai has way too many bugs and I am quite tired.
Please fix.Please take a look at this file and the GIF attached.
Try these steps:
1. Grab Direct Selection and select the inner arc segment only
2. Cut it
3. Delete the rest
4. Paste the segment back (I used Paste in Front)
5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —…1 vote
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