Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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File saving on network issue.
Using current Illustrator v27..3.1 and files on our Windows network are saving as temp files rather than existing AI files.
This is a major problem, as if operator is not opening the folder window, they will not see the temp files if they go via FILE>OPEN. Opening the existing file opens up the previous version and all amends are lost!1 vote -
v27.2. Rulers are glitching out.
The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??
1 voteThe issue got resolved by pasting the artwork in a new document. However, the cause of the bug is unknown. Please vote and comment if something similar happens for you.
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Imagens, letras, preenchimentos e fontes sumiram
Ao aproximar o scroll do mouse na prancheta o arquivo do illustrator travou, e não suportou realizar a aproximação na imagem. Texto, preenchimentos, imagens, tudo sumiu no meu arquivo. E quando desligo e reinicio o arquivo ele continuar nesse formato corrompido.
1 vote -
Bug in pencil tool
My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.
1 vote -
export
hi, I have a bug in Illustrator.
when I try to export an image by "save for web" method, the images becomes very sharp and text is unclear and little blurred and pixeled even when I edit it and scale. please fix it as soon as possible since I need to slice some parts of the artboard and I can't do it another way...1 vote -
画像を置き換えで配置すると、操作がおかしくなる
私だけですか？例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。１つマスクをかけて、作成します。
それをコピーして、一つは候補として置いておき、１つの画像を選択し、候補の画像を入れ替えます。ほぼ、１回、前回は２回でそれ以降、イラレがスムーズに機能しなくなります。
WEB制作で仕事で使っているので非常に困惑しています。
本日バージョンアップしたのに、治ってなくてがっかり。1 vote -
Colour Change when pasting object from one document to another
I have an object with colour #D96581. If I copy this object from an RGB document and paste it into a new RGB document, the HEX colour changes.
1 vote -
Can't adjust leading with Alt+arrow keys.
When trying to adjust text leading with ALT + Up/Down arrow keys as usual, it doesn't seem to work. It's inconvenient to adjust leading from the character menu.
Illustrator 2023.1 voteThis got solved by checking the 'Size/Leading' value in Preferences > Type. For some reason it got changed. This is not the first time something like this happens, and the reason behind this value getting altered is unknown... so it can’t be marked as 'Resolved'. If you have this problem too — please vote and comment.
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Illustrator template previews in New file are all blank
Illustrator CC 2023
Dell Windows 11
64GB RAM (DDR5)
Go to view templates' previews for New document and all previews show as gray after clicking Preview button
Tried using Legacy "File New" preference with no success
Tried renaming UXP folder to UXP old with no sucess1 vote -
書き出し
illustrator 27.2 Mac M1 版 書き出し で アートボードごとにpngなどで書き出しすると、1枚目のアートボードのみ、書き出されているが、サイズが０バイトになる。
1 vote -
Lenovo Ideapad opens Display settings instead of Align panel when Shift + F7 is pressed
Help. I can't use the shortcuts properly. I press shift + f7 to open the align tool but it keeps open the display setting pop-up of the laptop.
I'm using Lenovo ideapad 5.1 vote -
quick keys for arrange disabled (but menu selection of arrange commands still operate)
Mac Pro (late 2013) - ai 27.1.1 macos 12.6.3 -
no conflicting system quick key found
online forums suggested quitting safari, which did not work
quitting everything else did not work either
next step is system reboot, but this is a bug if it requires a system reboot.1 vote -
Problems opening Illustrator
Windows 10 Enterprise 22H2
AI 27.3When I have to open the program 7 times out of 10 it doesn't open.
1 vote -
Auto Select not working in Adobe Illustrator CC
The auto selection isn't working on placed images.
1 vote -
Text gets reset to the default style when pasted (looses its formatting), on Mac
Team I am not able to copy paste a modified style for the text. Can you look at the issue. I am using IMac.
1 vote -
the documentation website shows the documentation for a brief moment then redirects to a ******* sign-in page. I hate that
i just need to read an answer to access some basic functionality in this baffling inscrutable ever-changing nightmare monstrosity, and the official documentation site has started redirecting to a sign in page and the back button doesn't work. i feel like you should know humans experience this and experience anguish because of it every day. i /know/ that this happens because someone needed to make a number go up in a spreadsheet. sincerely, **** that person with all my heart. thats my idea
everyone else have a good one1 vote -
Open/Save dialog box hidden
I have a dual monitor setup, 4K via USB-C, and the built-in display on my MacBook M1 Pro. The Illustrator window is on the top 4K display and the dialog box appears on the lower built-in display. Whenever using the creative cloud window open/save, only the top bar of the dialog box is visible at the very bottom of the built-in display. I have to pull it up in order to see and use it. This does not happen when using the MacOS open/save dialog box.
1 vote -
Multiple Artboards X and Y axis not resetting
This is a new issue: normally the X and Y axis reset when you click on an alternate artboard but recently, it's maintain the X and Y of the first artboard. My sample is a 4"x4", 4-artboard layout, and the shape is on artboard 2, horizontal to artboard 1.
1 voteThe problem got solved by enabling artboard rulers instead of global ones via View > Rulers menu.
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Effects gallery not working on Mac, It did work but after last update its not doing anything
I am using a Mac and since the last update for illustrator my effects are not working, It doesn't do anything.
1 vote -
Illustrator Nonstop crashing
Illustrator crashes often throughout the day. Mac Studio M1 Ventura 13.2 128 GB Ram 4TB HD, Illustrator 27.X.
Happens often after pasting artwork from other files and then moving the pasted artwork.
This is happening on multiple Mac Studio's with designers working on different files.
Files are local on their desktops.
We reset preferences files, cache etc.
This is a really critical issue.
1 vote
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