Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8142 results found
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Ai Pen Tool keeps snapping to points
The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.
Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)
1 vote -
Input fields not working properly, close and get unfocused
Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.
1 vote -
Illustrator Crashed, Ruined My Workspace and Preferences.
Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.
1 vote -
Exported image changes part of its name to the older artboard’s name
When renaming artboards prior to export to PNG, the first artboard name change applies but in export its name appears old (as it was before renaming). And it only affects 1 artboard.
1 vote -
Ich kann in Illustrator keine Files mehr öffnen
Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.
1 vote -
Illustrator scripts not working on M2 Mac mini
Apple M2 Pro running Sonoma 14.7. Only the 3 included scripts are visible or work in either Illustrator 24 (v28.7.1) or Illustrator 23 (v27.9.6).
If you browse to a script you can select it but nothing happens. No action, no error message.
External 3rd party scripts no longer seem to work.
Is there a fix?1 vote -
Spot colors converting to Magenta when saving .PDF files
We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.1 vote -
Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font
On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.
1 vote -
Dimension Tool panel as a tool subgroup instead of a floating modal panel
If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.
1 vote -
SVG export broken
I'm unable to export anything as an SVG, even simple shapes. Using Illustrator 28.7.1 on Mac mini Pro
1 vote -
1 vote
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New Document has strange green lines, rulers, checkered background, and second artboard
My Illustrator recently updated to 28.7.1
Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.
I'm confused at what this is and the checkerboard background is messing up my vision!!
How do I go back to the plain dark gray work surface with WHITE artboard view?
Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....
1 vote -
Strokes stop working properly.
Ever since version 28.7.1, after a bit of time, today was less than 2 hours, strokes can no longer can be edited.
Changing "Align Strokes" changes nothing, stroke size changes nothing. Changing caps changes nothing. This happens to both new and old strokes on both new and old paths/shapes.
Currently restarting the app seems to work around & reset it, but only for a few hours, then it starts happening again.
P.S. This is on a Mac
1 vote -
Not sure who angered Microsoft, but Adobe Apps not Working again!
It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.
Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.
1 vote -
Broken CSS Style Elements in SVG Save and Export
I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.
When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.…
1 vote -
properties
Using Latest version of Adobe products. in illustrator Properties Panel not showing & Not able to save the file with CTRL+S or file > save or save as , tried restarting few times. help me solving this
1 vote -
Inconsistent Print Results with Intertwine Tool
The Intertwine tool does not appear to have consistent results from screen to print. A number of images in which I used the tool appear perfectly fine on screen, and even when exported to different file types (such as jpg), but when they are printed directly from their native AI file, the intertwined areas create graphical abnormalities. I've provided one such example below. The right shows the Intertwine tool failing to show the latch plate in between the hook's base and the hook's tip. In the left image, I've corrected this using a transparency mask instead. Please investigate and fix.
1 vote -
Default line stroke color needs to be black and no fill for line segment tool, it keeps reverting back to no fill/no stroke color
This has been going on for a very long time so I'm sure many others have seen this by now. I do A LOT of work using the line segment tool. Nearly 50% of the time I am using it, the stroke color or fill selections change on the tool. It needs to be set on default with no fill, black stroke color, with either .5 or 1 pixel (should be selectable in settings). Please for the love of anything... fix this silly problem.
1 vote -
Ctrl+F sometimes doesn't work
Ctrl+F sometimes work and sometimes doesn't, I have to redo the copy and them Ctrl+F again.
+ it sometimes paste not on the top but under everything.1 vote -
Edges are misaligned at high zoom level
After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.
1 vote
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