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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Export to EMF

    I create new file in illustrator
    Add Text area and export as emf (or wmf)
    After then open in illustrator my emf file. Text is destroyed

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  2. "Can't print the illustration. File I/O error has occured while it's printing"

    Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,

    1 vote
    4 comments  ·  Print  ·  Admin →
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  3. Menus aren't opening, or opening and closing fast. Isn't possible click and anything.

    On opening screen, it's not open Preferences menu or choose any options at document presets. The tab open and closes very fast.
    It's not access swatches, write the name of the file, access export menus, nothing.

    This problem started at version 22. Seem corrected, but the issue back after some minutes or hours of use. It's totally random.

    See videos below. Since september 2021.

    The issue is happening with other people at Adobe Community forum.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  4. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  5. Exporting file with white text saves as black (bug)

    Saving/exporting file with white text converts it to black text.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  6. Paused tutorial video, can't play again

    Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  7. Random movement in text layers

    After saving and exiting Illustrator (26.0.1) on Mac OS Monterey (happened on Big Sur as well) when I open the file later the text layer have moved randomly. While not a repeatable bug, it does happen more than 50% of the time.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  8. Zeichenfläche beginnt nicht bei x0 y0

    1. MAC OS BIG SUR 15.5.1
    2. Illustrator CC 25.4.1

    Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.

    Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.

    Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
    Das Problem gibt es in den älteren Versionen nicht!

    Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.

    Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…

    1 vote
    2 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  9. PDFs saving two pages when I only have one artboard

    Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.

    Windows 10 64 Bit / Illustrator 2022 (26.0.1)

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  10. Some process, probably library syncing, overwrote graphic updates

    Almost lost half a day's work. Though I lost a bunch of time and productivity figuring out how to get it back.

    A library graphic got overwritten by an older version of that library graphic by something other than a human being.

    I was working in Illustrator 26.0.1 and Photoshop 22.5.2 at the same time on a Windows 10 machine. I had the graphic as a Smart Object in Photoshop. But since it's a graphic it was being edited in Illustrator.

    I also had Illustrator 26.0.1 opened on my Windows 10 laptop cause that's where I do my pen work,…

    1 vote
    1 comment  ·  Cloud, Libraries  ·  Admin →
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  11. i can't make my shape bigger or smaller

    when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  12. Texto no funciona correctamente

    Hola, tengo problema con la Herramienta Texto, el trazo no cambia, el texto no se ve aparece todo en negro cuando escribo.

    1 vote
    1 comment  ·  Strokes  ·  Admin →
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  13. Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow

    Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. Crashing

    I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  15. No abre la interfaz, solo aparece la ventana de gris

    Abro el programa y solo se queda en la ventana en color gris y no me salen las opciones, esto pasa con la Version 26.0

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  16. Guides are invisible

    The update made my guides disappear unless I click on the object or artboard. It would be OK, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  17. New Illustrator 26.0 update - cannot offset path, outline stroke, or expand

    Created a stroke to be removed with Shapebuilder Tool, but could not offset path. tried to outline stroke, and also expand. nothing worked to isolate stroke

    1 vote
    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

  18. Images not appearing on shared link

    When I create a shared link for review, the image do not appear on the link.

    1 vote
    1 comment  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  19. Can't Save As or Export

    https://community.adobe.com/t5/illustrator-discussions/unable-to-save-or-export-files-from-illustrator-2022-26-0-on-macos-monterey/m-p/12485162

    Experiencing these exact issues reported by other users.

    Tried Uninstalling/Re-Installing
    Granting Full Disk Access
    Uninstalling/Installing Older Version (25.4.2)
    All the different combinations of shutting down and restarting
    Reset SMC

    Nothing is working.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Inability to add graphics in libraries

    This is a bug. This is where Adobe informs me to report a bug. For the record this must be said right away.

    I made a library and could initially add graphics to that library, but all of a sudden graphics wouldn't add itself whether I dragged or specifically selected "add ...".

    It added an irrelevant fill color instead.

    1 vote
    2 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?
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