Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7797 results found
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area text corrupted on transfer from Mac to Windows
When an ai document containing area text is saved in CC2020 or 2021 on Mac, and that document is then opened in CC2020 or 2021 on Windows, the area text gets broken (ie it's no longer a single run of text). We are having to save as legacy and stick to 2019 on Windows to get around it.
The same problem may apply from Windows to Mac, but I haven't checked it.1 vote -
Multiple copy of .ai file is created as increment file version.
Multiple copy of .ai files is created automatically in the folder as "ai16230609285531274_" as I save illustrator files.
Files are like incremental versions. "ai16230609285531274" "ai16230612596031274"
Using illustrator version 25.23 on Mac Catalina.
Please see the screenshot attached.
1 vote -
Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work
When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
This feature works correctly in the legacy "Save for web" tool.
Please fix!1 vote -
ctrl+shift+alt+Dが反応しません
1.
windows 10
illustrator 25.2.32.
常時 ctrl+Shift+Alt+D のデフォルトショートカットキーが効かない3.
ショートカットキーに準じた動作をしてくれる4.
ctrl+shift+alt+Dだけ効かない
ctrl+D は作動する
ctrl+alt+Dも作動する試しにカスタムショートカットキーで再登録しようとしたら
それもできない（ctrl+shift+alt+Dだけが反応しない）1 voteCtrl + Shift + Alt + D does not work if Skype app is launched — no matter if it’s active or not.
For some reason intercepts this hotkey at some lower level (probably because Microsoft allows this for their won apps).
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Window size is unchanged when unplugging from an external display
Illustrator version: 25.3
OS: macOS
Version: 11.4
Process Architecture: arm64
Built-In Memory: 16384 MBI use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.
Expected result: Moving the illustrator window from one display to…
1 vote -
Replacing image does not match position of original
When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.
1 vote -
Open dialog box Dimmed items that open
When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.
1 vote -
Wacom tablet pen problem
The buttons on the Wacom tablet pen has been set to scroll up/down, but it doesn't work in illustrator. When pressing the button, a hand sign appears and vanishes instantly. The buttons work fine in other adobe and non-adobe apps. I have tried reinstalling the Wacom drivers and also disabled and enabled the wacom device on preferences but nothing seems to work.
1 vote -
配置した画像のバウンティングボックスが勝手に大きくなる
OS:Windows10
Illustrator Ver:25.2.3psd画像を配置して回転（90°）させると勝手にバウンティングボックスが画像サイズ以上になります。
新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。
1 vote -
Macmini ベータ版 ガイドラインのバグ
パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。
1 vote -
投げ縄ツール
投げ縄選択ツールが機能しない。
1 voteご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。よろしくお願いいたします。
Illustrator チーム
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The escape button does not close the Save As dialog box
mbp m1 latest os.
1 vote -
New user tutorial feedback
TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.
Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time,…
1 vote -
新規ファイル作成時、印刷に選択できる単位が少ない
デバイスの使用：
プロセッサ:Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
実装RAM：16.0 GB (15.8 GB 使用可能)
システムの種類:64 ビット オペレーティング システム、x64 ベース プロセッサ
Windowsの仕様：Windows 10 Home
バージョン：20H2illustratorのバージョン：25.2.3(64bit)
問い合わせの内容：
ファイルを新規作成時、「プリセットの詳細」のドロップダウンリストに表示される単位が少ない。
他の使用者のPCにインストールされているillustratorには、「cm」等があるのですが、私個人のPCにインストールしているものでは、添付資料の通り「cm」等がありません。これはバグなのでしょうか。1 vote製品フィードバックへのご協力ありがとうございます。 こちらの現象ですが、再現を確認できませんでした。 最新版（ver.26.0.2）でも再現するようでしたら、マシン環境によるものと思いますので、カスタマーサポートにお問い合わせください。 よろしくお願いいたします。 Illustrator チーム -
Textwerkzeug / Big Sur / Illustrator 2021
Bei aktivem Textwerkzeug funktioniert das Zoomwerkzeug nicht. Beispiel:
Sie schreiben Text und möchten das Dokument verkleinern/vergrößern. Sie gehen auf das Lupenwerkzeug und es funktioniert nicht. Erst wenn Sie auf ein Pfeilwerkzeug wechseln funktioniert die Lupe wieder.
Das war bisher immer direkt aus dem Text möglich und es wäre schön, wenn das noch geregelt wird.1 vote -
shadowing of spot-overprinting-die-line in 4 color work after saving as PDF from Illustrator
Customers Illustrator 2021, 4 color work has a spot color die overprinting. When saving PDF with all layers the die-line cast what looks like a burn area of die.
Laura-
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB -
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB
1 vote -
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Grayscale Swatches interpreted as CMYK
In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.
1 vote -
PreRelease version: Assertion failure
Assertion failure while launching Illustrator.
1 vote -
1 vote
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Illustrator crashes, hitting enter when importing a file
When choosing a file to import and you hit the enter button on the keyboard the whole app crashes ... impossible to do anything it just freezes and makes my whole Mac mini M1 freeze!!!!!
And if you have an other adobe app open this one will freeze too!
Please fix this, it's huge problem
1 vote
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