Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
976 results found
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Advanced Options Missing in Recolor Artwork Panel with UI Scaling
Bug Description:
When the UI is scaled up , the advanced options in the "Recolor Artwork" panel become inaccessible. This happens because the panel becomes too large, causing the advanced options at the bottom to be cut off. Additionally, the absence of a scroll bar prevents users from navigating to the hidden section.Steps to Reproduce:
Open Adobe software (e.g., Illustrator).
Access the "Recolor Artwork" feature.
Use the software on a high UI scaling factor.
Notice that the advanced options at the bottom of the panel are not displayed and cannot be accessed due to the missing scroll bar.
Expected…
2 votes -
ウィンドウの移動の低速化
症状は、各ウィンドウの移動が全体的にもっさりしてマウスへの追従が遅れるようになりました。
イラストレーター 2024年版をiMac 2023にて最近まで問題なく使用できていましたが、
2025にアップデートしたところ挙動に不安要素があったため、アンインストールしたのちに
2024をインストールしなおしました。その際、各種パネル(書式、属性、リンクなど)をフローティングウィンドウにて移動した際に
動作が全体的にもっさりするようになりマウスへの追従がワンテンポ遅れるように。環境設定のリセット。adobe製品の全種アンインストール。関連ファイル削除。
からの再インストール。
またOSの再インストール(macos sonoma)も行いましたが一向に改善されません。ただしパソコンをセーフモードで立ち上げ、イラストレーターを起動した際には
ウィンドウの移動がさくさくと動きます。正直セーフモードで起動した際に動くということは何かしらが悪さしているのは明白なのですが…
まったく理由がわからず…。地味にストレスです。同様の方いませんか。
2 votes -
Right-click menu appears in wrong location
Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.
Illustrator 29.2.1 / macOS 15.3.1
2 votes -
+ (plus) as keyboard shortcut not working for adding anchor point tool
The keyboard shortcut for adding anchor point tool is by default + (plus).
About 1 month ago it stopped working.
I have not changed the shortcut settings. Changing the add anchor point tool shortcut to some other key works fine, it's just + (plus) that is not working. I have also tried to make + (plus) as shortcut key for other tools, but that's not working either.
So the problem seem to be the + (plus) key itself?
Only problem is, it works just fine in text, as you can see here. It works just as well in Ai when…2 votes -
Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference
With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.
2 votes -
There is no Other Misc>Zoom Out (Secondary) menu command in Keyboard Shortcuts.
There is an Other Misc>Zoom In (Secondary) menu command but there is no option to assign a corresponding Zoom Out (Secondary) keystroke.
2 votes -
Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.
New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.
Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.
It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…
2 votes -
[Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles
By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.
They become temporarily visible again after deleting the following files:
1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst
2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst
Sometimes I also have to reboot the system to make the profiles visible.
Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.
2 votes -
AI 29.1 - Missing New Help Bar
The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.
Using macOS Sonoma 15.1.1
2 votesHelp Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
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Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
2 votesA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
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Tools don’t get removed from a toolbar when using Edit Toolbar to edit it
Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.
Version of Illustrator: 28.7.1
OS: Mac Sonoma 14.6
Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
Expected Result: Tool will be removed from toolbar.
Actual Result: Tool is not removed from toolbar.2 votes -
Isolated group bar covers contextual task bar
Isolated group bar covers the contextual task bar if the bar is at the top of the window.
2 votes -
Do not loose focus for the Scale dropdown’s field in Export for Screens dialog after we choose a value
在“导出为多种屏幕所用格式(ctr+alt+E)”对话框中,选择“高度”“宽度”“分辨率”后,“缩放”编辑框应自动获得焦点,这样在选择上述选项后就可以直接输入所需数字,减少使用鼠标激活编辑框的操作,更加高效,体验更好。
2 votes -
Copy/Paste formatted text is broken
Mac M1 Pro, 16Go, macOS 14.5
Illustrator 28.5When I copy/paste formatted text into a new text frame or at the text cursor place, the formatting is lost.
It seem that the formatting of first paragraph is applicate to all paragraphs.
Kerning adjustments is also lost.2 votes -
Translate Mistake
In the "Your files" in homepage and language setting as Traditional Chinese , there is a existing mistake about translation. In English, the word "Replicate" should be translated as "複製" in Traditional Chinese, rather than "复制" it's in Simplified Chinese. Hope your company can translate corresponding to the local language.
2 votes -
New document screen doesn't close upon creating new document, locking me out of program
The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never…
2 votes -
Pop-ups won't close in magnified view setting.
When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.
I've had this issue with other…
2 votes -
Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
2 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Shift + F puts screen in presentation mode.
WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.
I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...
2 votes -
Column can't be resized in the variable panel
If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
Normal table columns can be resized; dunno why this one isn't.2 votes
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