Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8093 results found
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Save Each Artboard to a Separate File - thumbnails are incorrect.
When using the option during Save to save each artboard to its own file, the thumbnails for each of the individual files shows all the artboards instead of the the artboard being saved.
Details of your operating system:
Windows 11, Nvidia RTX A2000 12gb GPU, i7-12700 CPU, 64G memoryThe version of Adobe Illustrator (desktop):
27.7The steps you were taking when you experienced the issues:
Save a multiple artboard file using the option discussed above.Your expected result and the actual result:
Each file should have a thumbnail of only it's respective artboard instead of all artboards together, which…1 vote -
右クリック時のコンテクストメニューがズレる（クリック点を起点とぜず、離れた位置に表示される）
Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)
新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
27.7のアップデートが来ていましたのでアップデートしましたが変わらず。追加：Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。
OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。
1 vote -
Charter font is misrendered at small sizes
The Italic version of the Charter font that comes standard on macOS is misrendered at small sizes by several Adobe programs, including Illustrator and Acrobat.
Steps to reproduce on macOS:
- Create some text in a new document, ideally including the character "A"
- Set the typeface of the text to Charter Italic
- Simply zoom out until the "A" is shown with obvious artefacts. Zooming in again resolves the issue. See attached screenshot of the same text rendered at larger and smaller sizes, for comparison.
Notes:
This affects not just the "A" character, but it's the most noticeable with it. Notably, it…
1 vote -
Triple Click HxW or X/Y boxes causes Crash
When wanting to adjust the size of an object, triple clicking within the height/width or X/Y boxes causes the application to crash.
1 vote -
Illustrator 2023 freezes when launching
Freeze Illustrator app (2023) always when I launch the app first time after launching Windows 10.
Current temporary solution is
1) Freeze illustrator during launch (No response condition)
2) Close the app by task manager or any relevant method
3) Click Illustrator again then select whichever the choice to open ( "Run Diagnostics" or "Launch Illustrator")
4) Normally open the app
5) After close the app, situation is the same from step 1Already tried to uninstall the app and reinstall but situation doesn't change.
1 vote -
Fechamento repentino / Using Pen tool crashes Illustrator
O programa fecha sem mais nem menos e de repente.
Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.1 vote -
Rotate tool doesn't center
When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.
Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).
1 vote -
1 vote
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Layers turned off on open of previously saved file
When opening a previously saved file, multiple groups across artboards have their visibility turned off when they are active at save point.
1 vote -
Illustrator not using GPU preview on MacBook Pro M1 Max
I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.
When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either
I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several…
1 vote -
File > New > No answer
Good evening, I cannot create a new file on Adobe Illustrator.
As usual, I click on File > New, then no answer, nothing happen...Any suggestion ?
I uninstall the app then install again, same error.
I checked with Creative Cloud Cleaner, same thing...1 vote -
unresponsive after remote desktop disconnection
While using AI (2023, Windows) via remote desktop, AI becomes unresponsive and must be force-quit each time the RDP connection drops.
To reproduce:
- Connect remotely to Windows
- Start AI
- Break network connection
- Restore network connection1 vote -
Two selection borders around text
There's a second border around a text in my file when I select it. I cannot find why, what it does and how to remove it. When I create new text, it doesn't appear.
1 voteThe object has Text Wrap applied to it. It can be removed with Object > Text Wrap > Release.
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Problème de vectorisation de la numérotation (puces et numérotations) sur MacOs 12.2 et AI 27.5
La numérotation disparaît lors de la vectorisation si on convertit pas en texte.
1 vote -
フォント検索中に落ちました。
OS:Windows11
ILLUSTRATOR: 27.8.20フォントを探していて、下記内容のダイアログを出力して落ちました。[Kill Process] [Ignore ] [copy] などのボタンが出ていたので、copy で内容を取得しました。
出力されたエラーはこちらです。
Debug Assert failed!
{
expression: "removedB || bNotExistingOK"
hash: "ad5780dd-013c-9e84-ec7d-463b0000003a"
lastError: "1400"
sourceFile: "C:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvaui\ui\src\OSUI.cpp"
sourceFunction: "dvaui::ui::UINode::UIRemoveTimer"
sourceLine: "4969"
threadID: "29340"
threadName: "main"
timestamp: "2023-06-24T11:09:11.0Z"
}-------------- StackTrace --------------
ai::controls::UIFontView<ClientFontType>::~UIFontView<ClientFontType> ( @ 0) (dvaai.dll+0x000000000012D142)
dvaui::ui::UINode::UIDoTimerNotify ( @ 0) (dvaui.dll+0x000000000062EC6C)
dvaui::ui::UINode::UIDispatchPossibleTimer ( @ 0) (dvaui.dll+0x000000000062D7DD)
dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006D3943)
dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D8CE9)
dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D1796)
dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006DC283)
dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030A7DC)
dvacore::config::ExecuteTopLevelFunction (…1 vote -
Multiple plugin issues reported in Illustrator 2023
Hi,
When we open our recently updated Illustrator 2023, it reports a series of plugin issues, see attached. Please fix it.
Thanks,
Lior
Hebrew University of Jerusalem1 vote -
open not working
When right clicking "Open with Illustrator" from a file in windows, Illustrator will launch but won't open the file.
1 vote -
Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.
- Create a new Illustrator document.
- In the Appearance panel, deselect "New art has basic appearance", if it's selected.
- Select the pencil tool and use it to draw a curved line.
- Set the stroke of the line to 10 point and the color to red.
- Set the fill to black.
- Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
- Repeat with the pen tool. This time, the fill stays black when a second line is drawn.
This problem was not present in earlier versions of Illustrator.
System: Adobe Illustrator 27.6.1, M2…
1 voteThis is due the 'Fill new pencil strokes' option in the Pencil Tool Options dialog — it forces the new paths drawn with the pencil to drop their fills, even though the New Art Has Basic Appearance option may suggest both will be preserved.
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AI 2023 no longer saving older as CS6 files that get recognized by other programs
Illustrator 2023 version 27.6.1 no longer saves a file as CS6 that works with RD Works, a program used for laser cutting and engraving. I know it is due to Illustrator 2023. When I imported a previous project created in Illustrator 2022 and saved it as a CS6 file, they imported perfectly into RD Works without any problems. RD Works has never been updated on my computer for three years. Attached is a CS6 that opens properly in Illustrator yet is not seen by RD Works.
I may have to uninstall Illustrator 2023 and go to an older version to…1 vote -
cursor covers tool tip in tool selection
When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.
1 vote
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