Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8093 results found
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Outputted colours differing on same artwork.
Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.
I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!
I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.
Illustrator v27.6.1
1 vote -
Guides Hidden/Show Problem
Illustrator Beta Ver: 27.8.After hiding the Guides lines, they are not visible when I press the become show button again.
1 vote -
Gaussian blur does not get rendered
Two white stripes on the blue background have gaussian blur applied to them, but the effect is invisible (unless I reduce Document Raster Effects’ Resolution). The CS6 version is throwing you a warning it’s not enough RAM to apply the effect. The latest version just says nothing, it just calculates it, shows the progress bar, but doesn’t apply it (I checked this with the All the Warnings reset also).
This same file has another problem, unfoldable layers — reported here: http://illustrator.uservoice.com/forums/601447/suggestions/46794262
The test file is derived from the original provided by Glitschka Studios.
1 vote -
¿Estás conectado a internet?
La función de compartir documentos no me carga en Illustrator, cuando intento darle en la opción compartir se queda el recuadro en negro y quiere cerrar sesión y me dice que no estoy conectado a internet, alguna solución para eso?
1 vote -
Illustrator CCC23 crashes when clicking scrollbar in the Layers Panel
I use a Wacom Intuos Pro Small Tablet on an M1 Max Macbook Pro running macOS 13 Ventura. I have the buttons on the tablet's pen mapped to specific keystrokes when using Illustrator CC23, which forces me to click the scrollbar to scroll within the Layers panel. 95% of the time, using any part of the scrollbar crashes Illustrator. This was never the case with previous versions and is very frustrating because using the scrollbar is now second nature to me and is very difficult to avoid.
1 vote -
1 vote
It is pretty unclear what is happening.
Can you please provide more info?
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Appearance panels not consistent
For some reason, the two ways to inspect the Appearance of the selection do not reflect the same information.
In the small panel a triangle with an exclamation mark appeared to make note of the fact that two strokes are applied and I should check the Appearance panel.. Why not show the correct Appearance information in all Appearance panels?
See screenshot.
1 vote -
Isolation mode requires more than 2 clicks
I have to double click several times to enter isolation mode when an asset is in multiple nested groups.
It was not apparent I needed to double click multiple times to drill down into subgroups until writing this feedback and observing the program much more closely.
I was trying to enter isolation mode by rapidly clicking on the element I wanted to isolate, but Illustrator does not drill down into a deeper group unless there is a pause in clicks. It is therefore possible to click on an element 10-20 times in quick succession which is interpreted as only a…
1 vote -
Freeform gradient gets stuck on color stop mode
I created a circle with a freeform gradient and when I tried to deselect the gradient, it would not deselect the color stops inside the gradient. Even when I had another object selected and tried to change the fill color, it said "color stop" was selected to fill in the top left corner. I also tried switching to my other open projects and the problem was still occurring even in projects with no gradients.
1 vote -
Program closes when opening documents or creating new ones!
HELP PLEASE! Ilustrator starts but it doesn´t allow me to open any document nor create a new one, it closes and doesn´t give me any error code. It´s been a week now and a can´t find a way to solve it. i have tried 27.5 version and many others like 26.5, 26 and the problem continues.
I´ve tried reseting preferences, upgrading and downgrading versions, reinstalling and this keeps happening.
Photoshop, after effects and all other programs work perfectly fine.
Drivers, graphics and controllers don´t seem to solve nothing either.
1 vote -
SVG keywords do not save
When i add keywords in bridge but edit the SVG in illustrator the keywords will not remain after i save the document.
1 vote -
Can't import complex file into new layout - Unknown error
Hello, we can't import complex file inside Illustrator since we switched to Mac Studio M1. Is there any incompatibility with the hardware ? The same setup (OS + AI version) works on Intel based Macs.
Setup : Mac os Ventura 13.4 - Mac Studio Apple M1 Max - Illustrator 27.6 (doesn't work on older version either)
1 vote -
compound paths and gradients
So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.
1 vote -
Old files quirks - SAVING and more
I have occasionally had problems with files not saving.
Today I have a specific example in case some dev people want to look at if: https://stock.adobe.com/579753145
The document seems to be plain eps (or maybe oldest Illustrator version ever).
When I open it in illustrator to just look at it, 27.5 on windows occasionally seems to keep some filehandle open (so I cannot make a change and "save as")
If that does not happen,, and I try to save, I get the "save as" dialogue, but in the end the file does not change. In detail: the documentAfterSave event is…1 vote -
Exporting Artboards
When I try exporting an artboard lets say as a PNG and put in that specific artboard, the preview comes up as the wrong artboard, it is usually the first one. This has been going on for a while and I have just come to the realization that it is a bug because I cancel the export and then try again and it works.
1 vote -
Manually scaled text can’t be selected
If I click to select my text and double-click to scale manually, I am no longer able to select it again. If I want to select the text again I have to click and drag the select tool over other objects to select the text. Sometimes that works sometimes not. Doesn't work at all with a single object that's broken.
On Windows Desktop 64 Bit, Illustrator Version 27.5, last updated 5/6/23
1 vote -
Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)
Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.
1 voteWe have rolled out a hotfix today - v27.6.1, which handles this issue. Please update your build to this latest version through Adobe Creative Cloud Desktop.
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Display issue
Every time I select the rulers, the artboard and the selection outline disappears
1 vote -
Can't save PDF file in Illustrator 2023
Its really frustrating... I cant save ai file in local drive nor save as PDF.
1 vote -
Files have a swatch that cannot be deleted
Please help me understand why this swatch cannot be deleted. In this case it is a Pantone swatch, but in other files it's just a global color. I have deleted all objects and links in this file to be sure it's not connected to some hidden element.
Thank you for looking. It is becoming an issue in file cleanup for clients. They all have this one odd, unremovable swatch from another project.
1 voteAs it turns out the swatch was in use by the plugin.
If the same happens to you — try to check all the symbols, graphics styles, anything like this in the document that might use the swatch.
.png){kind=link}
.png){kind=link}
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