Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Illustrator changes color values when pasting between documents
When I copy and paste vector objects between documents (both in CMYK mode), it often slightly changes color values, unless I hit Cmd+C three or four times before pasting. It also often pastes unformatted text in default Myriad Pro font (workaround is also hitting Cmd+C multiple times (!?)). I work in printing industry, I am very familiar with color modes and stuff, have proper synchronised color settings, but this is really annoying.
iMac Retina 5K 27"
Both Illustrator25 and 26.x1 vote -
Unit increments are not correct
I set my keyboard increments at 0,1 mm so when I click on an object I can move it by that amount, or when I use the shift-key it moves with 1 mm. However, it moves with 1 pt increments. Very annoying.
1 voteThe issue got resolved with a fresh installation.
In case the same happens to you — please check all the snapping options in the View menu, especially Snap to Pixel, and the Keyboard Increment value in Preferences > General.
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Links Placement Options does not preserve file dimensions after DRAGGING image into AI file
Hi. The Links panel>>>Placement Options>>>Preserve File Dimensions does not work for linked images that are placed by dragging files into the Illustrator document. Preserve File Dimensions does work when using the Place file menu option or keyboard shortcut. We have a client that drags files into our master AI file. They prefer to work this way, and we are trying to prevent scaling. Has anyone run into this issue?
1 vote -
Shadow rendering
So, I did something around 3d and I come into an interesting bug when I do a V-ray. Those ugly patchy things are there if any scenario, and after reinstalling. They show when I move, when I export and all that jazz. Any idea why this is happening?
1 vote -
If the vote is low, is the insect I found a bug a bird?
Let me tell you from the beginning, I'm not trying to get more votes here..
What does voting change? Does it produce a solution? What does it matter if I get 1,000,000,001 votes?
For example, there is a bug in illustrator and I prove it. But vote 3 etc. 5 Does this cease to be a bug? What a stupid app.
I have serious doubts that Uservoice is cumbersome.In the meantime, check my profile if you want to see my questions.
1 vote -
Delay from keyboard causes unnecessary errors
I've reported this in the past, and I'm shocked and frustrated that nothing has been done to resolve it: There is a delay between when a button is pressed on my keyboard and when Illustrator registers it. As someone who has used this application for over 20 years, I'm very fast. As a result, when pressing (for example) the OPTION key in order to do anything (like changing the direct selection tool to the Group Selection tool) it takes an additional half of a second for Illustrator to register the change. Considering the speed at which I work, this means…
1 vote -
Arrange Error
The program doesn't allow certain layers and artwork to be arranged to the front... have to start over on specific things because of whatever the bug is that doesn't allow "arrange" to work properly.
1 vote -
Unable to launch. Can't connect to server.
Have tried every suggestion I could find to fix this myself. I am connected to the internet; i have deleted and reinstalled; i have checked the logs, the hosts, my firewall, my system compatibility, and my drives. Seriously want this fixed asap.
1 vote -
Illustrator Fails to request Disk access cannot access file system i.e. cant save the files!
I have a freshly set up m1 mac Illustrator 24.6.1 and I was stumped today when using Illustrator for the first time on it. When after working on a file I could not save it. Save, Save as, Save a Copy,"Save Before Your exit - save" all failed to do anything. I then tried opedning a file... I discovered that Illustrator had failed to get permission from Mac OS to work with files. So I was stuck with my work that needed to be saved!
I opened system preferences => security & privacy=>privacy, and then file settings, and saw that…1 vote -
slicing problem
I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.
1 vote -
Can't export selection properly
Have some simple artwork with some outlined type. Prior to the update, it all exported properly with "Export Selection..." Now it SHOWS it's going to export in the preview, but no matter what I do the majority of the text is absent. If I segregate the export to even simply one of the letters not exporting, it still exports incorrectly (even though the preview before the export shows the character) and results in an empty file!
1 vote -
1 vote
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Artwork out of place in preview mode, but in outline mode is where it should be.
Title describes whole problem. Need this fixed ASAP please.
1 vote -
Drop Shadows in Illustrator 26.4.1 won't export to SVG properly – they become displaced
I made an Illustrator 26.4.1 graphic that used the drop shadow effect.
When I exported it to SVG, the shadows became displaced. They were all moved a bit to the top-left. I tried all kinds of alternate exporting and effects settings, always to the same effect.I knew for certain that I had already done this in a previous Illustrator version, so I downloaded Illustrator 25.0 and tried the exact same thing – worked perfectly!
Some time between those versions, something must have gotten buggy.When I noticed this, I was on Win10 (Win11 now).
1 vote -
上書き保存時に時々保存前のaiデータが勝手に複製される
バージョンはCC2022です。
「sample.ai」のデータを上書き保存すると「ai100000000sample.ai」（0部分は任意の数字）というファイルが時々勝手に複製されます。
削除しようとしても「権限がありません」と出て消せません（再起動すると消せるようになることがあります）
バグなのか設定の問題なのかわからなかったのでここで質問させていただきます。1 voteお手数ですが、一度こちらのAdobe Support Communityにございます内容をお試しいただけないでしょうか。
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Bullets and Numbering indentation changes
Numbering moves away from the text when I make the text larger. It does not happen always. I have tested it a few times and found this issue.
1 vote -
Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration
After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!
1 vote -
Strange lag when opening files in Illustrator and Lightroom is running in the background
When Lightroom is running in the background I am experiencing a lag when opening files in Illustrator. It takes about 40 seconds for the file to come up in Illustrator, even with smallest files.
Had this issue for a long time now and with X versions of Illustrator in the past.
- Keep lightroom running parallel to illustrator
- Open File (double click or from the menu)
- Blank file pops up and stays freezed for an amound of seconds
File opens completely
PC, Windows 10 pro 21H2, last X Versions of Illustrator
More strange: When I send Lightroom to a systray icon…
1 vote -
Library Disappears
After I use Illustrator for a while, the library disappears (seemingly without provocation). The library comes back if I restart illustrator (but then I have to close all the files I was working on and open them again).
1 vote -
Texts on panels not readable
Text is not readable. Strange characters.
1 vote
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