1196 results found

1. Import DXF looses Layers

   When importing a .dxf file in Ai it looses layers.

   When opening regularly layers are showing, but as the DXF is huge, larger than default max artboard, I have to create a new file with large artboard, and next import my file. But in that case all the entities come on the same layer.

   And in the regular opening DXF box the option Scale file to the Artboard should better be "scale the artboard" to file...

   Many Thanks

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2. Unable to export blank canvas using 'Export to Screen Multiple Formats'

   Cannot export blank canvas using 'Export to Screen Multiple Formats'.
   When making a brochure, one page is blank, but when using "Export to Screen Multiple Formats" to export, it prompts that a blank canvas cannot be exported.

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3. Search for a file name in the Save As dialog on Mac doesn’t work

   When saving a file, searching for a filename, to add a V2 or FINAL as the end of the file name, does not work.

   I am using illustrator 2025 on Mac OS 15.4.1

   I have made sure that illustrator has full disk permission. See attached screenshots.

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4. Saving as PDF loses all artwork outside of artboard - THIS HAS TO BE FIXED

   For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my business. Please fix this back to way it used to be. My artwork outside the artboard should not disappear.

   For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my… more

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5. SVG保存時にスワッシュ字形等が書き出されない

   macOS 14.7.2 iMac27inch
   Illustrator ver.29.3.1

   再現手順
   1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
   2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
   3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
   4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

   期待する結果
   スワッシュ字形やタイトル用字形が正しく表示される。

   実際の結果
   スワッシュ字形やタイトル用字形が標準字形になる。

   SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

   EN Translate:
   Step to Reproduce
   1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
   2. Click "Swash" and "Titling Alternates" in the OpenType panel.
   3. Save the file in SVG format. (Embed the font as a subset.)
   4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

   Expected Results
   Swash and titlling Alternates are displayed correctly.

   Actual result
   Swash and titleling Altermates are fallback to defalt glyph.

   Swash and TitlingAlternates require font-feature-settings and other settings for styles, but Illustrator does not save such settings. Also, when font subsets are saved, the glyphs of the default glyphs are saved.

   Please delete the ".pdf" extension from the attached pdf file and open it in Illustrator.

   The SVG that Illustrator saves is shown below.

   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 29.3.1, SVG Export Plug-In . SVG Version: 9.03 Build 55982) -->
   <svg version="1.1" id="layer1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   viewBox="0 0 111 111" style="enable-background:new 0 0 111 111;" xml:space="preserve">
   <style type="text/css">
   .st0{fill:#231815;}
   .st1{font-family:'Atocha';}
   .st2{font-size:12px;}
   </style>
   <font horiz-adv-x="1000">
   <!-- Copyright (c) 2016 by Jose Luis Vivas and Alejandro Paul. All rights reserved. www.sudtipos.com, with Reserved Font Name "Atocha" -->
   <!-- Copyright: Copyright 2025 Adobe System Incorporated. All rights reserved. -->
   <font-face font-family="Atocha" units-per-em="1000" underline-position="-100" underline-thickness="50"/>
   <missing-glyph horiz-adv-x="180"/>
   <glyph unicode="A" horiz-adv-x="650" d="M-8,474C-23,474 -41,433 -41,359C-41,303 -12,208 131,184C110,78 97,-29 97,-128C97,-195 151,-243 203,-243C216,-243 221,-233 221,-222C221,-205 197,-121 197,-30C197,39 203,110 215,178C281,179 376,194 454,212C454,185 455,160 455,137C455,62 452,9 448,5C445,2 443,-1 443,-5C443,-28 503,-56 545,-56C559,-56 571,-53 578,-46C581,-42 583,-20 583,16C583,69 579,152 569,244C589,252 621,270 621,293C621,302 608,328 589,328C585,328 575,325 560,322C537,507 493,707 422,778C414,786 406,789 398,789C374,789 353,759 348,734C286,680 206,495 153,284C33,316 -8,397 -8,422C-8,445 2,460 2,468C2,472 -1,474 -8,474M258,272l-25,0C277,468 349,629 374,676C421,599 442,439 450,295C392,283 323,272 258,272z"/>
   <glyph unicode="i" horiz-adv-x="192" d="M239,117C250,154 252,188 252,201C252,213 234,221 223,221C218,221 214,219 214,216C209,178 194,75 137,75C125,75 121,108 121,152C121,243 138,383 138,383C138,383 145,387 145,401C145,421 140,433 131,442C117,456 94,465 75,465C65,465 55,462 48,456C33,442 21,341 21,243C21,158 30,75 53,52C81,24 120,4 136,4C179,4 221,56 239,117M69,651C69,603 109,576 128,576C172,576 177,643 192,658C195,661 198,666 198,672C198,704 178,731 143,731C128,731 98,720 86,708C74,696 69,684 69,651z"/>
   <glyph unicode="r" horiz-adv-x="314" d="M248,-16C345,-16 372,143 377,216l0,2C377,238 360,258 349,258C344,258 341,255 340,246C338,224 318,29 258,29C245,29 235,47 235,97C235,151 256,335 256,369C256,416 142,451 79,474l0,30C79,524 61,532 41,532C15,532 -15,518 -15,498C-15,478 8,464 38,452C36,305 23,216 23,216l0,-2C23,202 44,192 56,190C61,190 61,194 61,194C61,194 74,294 78,436C114,422 148,407 148,385C148,359 128,229 128,149C128,70 147,-16 248,-16z"/>
   </font>
   <text transform="matrix(1 0 0 1 46.1946 58.2838)" class="st0 st1 st2">Air</text>
   </svg>

   In contrast, the following is the one adjusted so that the browser can normally display Swash, etc.

   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 29.3.1, SVG Export Plug-In . SVG Version: 9.03 Build 55982) -->
   <svg version="1.1" id="layer1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   viewBox="0 0 111 111" style="enable-background:new 0 0 111 111;" xml:space="preserve">
   <style type="text/css">
   .st0{fill:#231815;}
   </style>
   <font horiz-adv-x="1000">
   <font-face font-family="Atocha" units-per-em="1000" underline-position="-100" underline-thickness="50"/>
   </font>
   <text transform="matrix(1 0 0 1 46.1946 58.2838)" class="st0"
   style="font-family:'Atocha'; font-size:12px;
   font-feature-settings: 'swsh' 1, 'titl' 1;
   font-variant-alternates: titling-caps;
   letter-spacing: 0;
   text-rendering: optimizeLegibility;">
   Air</text>
   </svg>

   macOS 14.7.2 iMac27inch
   Illustrator ver.29.3.1

   再現手順
   1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
   2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
   3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
   4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

   期待する結果
   スワッシュ字形やタイトル用字形が正しく表示される。

   実際の結果
   スワッシュ字形やタイトル用字形が標準字形になる。

   SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

   EN Translate:
   Step to Reproduce
   1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
   2. Click "Swash" and "Titling Alternates" in the OpenType panel.
   3. Save the file in SVG format. (Embed the font as a subset.)
   4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

   Expected Results
   Swash and titlling Alternates are displayed correctly.

   Actual result
   Swash and titleling Altermates are fallback… more

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6. 'Audodesk' instead of 'Autodesk' when exporting DWG

   I’ve noticed that when exporting as Autodesk RealDWG, the pop-up progress bar actually says Audodesk. Spelling Mistake.

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7. 2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない

   2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
   「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」

   何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。

   2024のバージョン：28.7.5(64bit)
   2025のバージョン：29.3.1(64bit)

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   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Export Assets (Elements) as SVG results in additional content in exported file

   When exporting assets as SVG using Asset Export panel, additional content is added — content that I exported weeks ago. When using "artboards" to export everything is correct.
   Horror!

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9. Changes made in acrobat PDF not reflected when opening in Illustrator

   Sometimes, text and graphical changes made using Adobe Acrobat on PDF's are not reflected when opened in Illustrator. For example, a client sent a PDF file of a banner with a phone number on it, when viewed in Acrobat the number is different than the one in Illustrator because the client made the edit in Acrobat. It would sure be a great feature if a file would open properly in across different adobe products.

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10. EPS保存して再度データを開くと画像の位置がかわっている

    EPS保存して再度データを開くと画像の位置が勝手にかわっています。
    プレビュー画面で見ると普通ですが開くとおかしくなっています。

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    Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. The Illustrator was not responding every time I tend to save new file

    Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

    I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

    I hope you can assist me with this problem.

    OS: Windows 10
    Illustrator version: 29.1 and even the 28.7.3

    Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

    I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

    I hope you can assist me with this problem.

    OS: Windows 10
    Illustrator version: 29.1 and even… more

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12. Sizes of exported PNG files differ depending on the method used

    Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.

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13. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

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14. App crashes right after saving a file

    New v. 29, the King of Crashes
    Steps taken: I restart the app. (ignore the request to restart from the crash manager, somehow, that will cause another crash soon after)
    Crashes usually happen right when the app is done saving a file.
    This is probably the version that crashes most often in a VERY long time of using AI.

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15. クラッシュ多過ぎ仕事にならない。

    2025にしてから、頻繁にクラッシュするようになり、おっかなくって仕事になりません。かならず強制終了してしまうので、2024を再度インストールして使ってみましたが、こちらまでクラッシュするようになり八方塞がりです。生成AIばっかり注力せずに、まともなアプリに戻してください。

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16. Distorted curve line when saving an SVG

    Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.

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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Increase Decimal Places value in Export As / Save As (under More Options) to raise the precision. By default it’s too low, and if your graphics is rather small, it can cause problems like this.

17. Somem objetos em branco na hora de exportar/imprimir

    Estou há meses enfrentando este problema com o Illustrator. Objetos em branco, sejam eles icones ou textos estavam sumindo na hora que eu convertia para jpg e outros formatos de imagem e na hora que enviada o arquivo para a impressora. Comecei a analisar atalhos por meses para identificar qual era o problema e como conseguiria resolver, visto que isso ocasionava em atrasos nas minhas entregas de artes. A primeira solução que achei foi adicionando novo preenchimento aos objetos que sumiam, o que me ajudou mas ainda atrasava. Hoje descobri que você tem que acessar o menu aparência, verificar se está o preenchimento com superimposição e deletar esse preenchimento, adicionar um novo preenchimento e verificar se esse novo está sem superimposição e pronto. Quando for exportar novamente esse arquivo não terá mais problemas de sumirem itens em sua arte.

    Estou há meses enfrentando este problema com o Illustrator. Objetos em branco, sejam eles icones ou textos estavam sumindo na hora que eu convertia para jpg e outros formatos de imagem e na hora que enviada o arquivo para a impressora. Comecei a analisar atalhos por meses para identificar qual era o problema e como conseguiria resolver, visto que isso ocasionava em atrasos nas minhas entregas de artes. A primeira solução que achei foi adicionando novo preenchimento aos objetos que sumiam, o que me ajudou mas ainda atrasava. Hoje descobri que você tem que acessar o menu aparência, verificar se… more

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18. CS２形式（AI、EPS）で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024（v28.7.1）を使用して、CS２形式（AI、EPS）で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

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    Under Review  ·  8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Export to SVG adding spurious characters to gtags from layer names which start with numbers

    When exporting to svg if the layer name in Illustrator starts with a number when it comes out the other end as a gtag in the svg it is adding spurious characters. For example if a layer name starts with 0Yx it is coming out in the svg as _30Yx This then means that downstream where the application is expecting 0Yx it's not working as _30Yx is there instead. This has only started recently with the new version of Illustrator and the only work round is to close Illustrator 2024 and export using Illustrator 2023

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. When using Export As SVG in 28.5 and 28.6, underscores get replaced with '_x5F_', unlike in 28.4 and earlier

    When exporting to .svg, '_x5F' text is added to one of the layers, which then changes the order that things are displayed.
    I do not understand how this text is now added and would like to prevent it from happening.

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    Under Review  ·  7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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