Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
437 results found
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New preview mode
BUG in the new CC 2019 Version. Preview mode forces it's way for some reason during use. Screen becomes blank- only a restart brings back document.
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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GPU Preview displaying hidden shapes
In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
If I switch to Outline view the shape is hidden correctly.
If I switch back to GPU Preview the shape is still being displayed.
I have to reboot Illustrator to get GPU Preview to work correctly again.
And then it goes wrong again very soon afterwards.This has now happened several times.
I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as…3 votes -
Pixel Preview stuck the Program
I have Illustrator cc 2018.
When I press Pixel Preview -
1. It does not show a pixel preview - it keeps show the vector preview.
2. It jams the software. You can't do any action, unless close the software. And than if you press pixel preview again - it will happen again.3 votesI am closing the ticket due to lack of response. I hope your issues is resolved.
If not, Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
Visual Bug
Updated to latest release of Illustrator, opened a PDF to encounter the bug shown in attached screenshot.
Windows 10
NVidia 980Hasn't appeared in any other file.
Bug is related to text that appears missing at bottom of PDF (three lines worth is blank), and disappears when I zoom into 300%.
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Opacity and Mask Define Knockout Shape - not working with GPU Preview
Opacity and Mask Define Knockout Shape - This option does not work if GPU Preview is enabled.
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Zoom to Selection Doesn't Work within Text
When I zoom in on Illustrator CC (21.1.0) it works great, zooming in on the object I have selected. The problem occurs when I have a bit of text within a larger textbox selected. When I zoom in, instead of centering around the object, it zooms in on the center of my screen, often putting the selected type out of sight.
(If I have the textbox itself selected, it's fine. It's just if I'm using the type tool to select and edit type.)
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Zoom artefact
Illustrator 21.1.0
When I use a very high zoom (25 500 %), paths appear distorded or even disappear.
It happens when GPU rendering is off as well as when it's on.
3 votes -
Blending modes inside groups does not work
When an object is part of a group nothing from the transparency settings is working. Selected object in the screenshot is set to Multiply and it appears as Normal.
2 votesReported as fixed in the 30.3 general build.
If you have it happening still — please comment
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Problema de visualización, capa de color rosa que aparece
tengo este error en illustrator, un problema visual (capa de color rosa) que aparece
macOs monterrey 12.7.6.
Versión illustrator: 29.8.4-
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.25%20p.m..png 121 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.25%20p.m..png 121 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.06%20p.m..png 60 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.06%20p.m..png 60 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.08.33%20p.m..png 1441 KB
2 votes -
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GPU warning every time I open a file
GPU warning every time I open a file, this occurs since last actualization 30.2.1 (64bits), on a Win 10 PC
2 votes -
メッシュを使ったグラデーションを回転するとひび割れのような線が入る
メッシュを使ったグラデーションを回転するとひび割れのような線が入るのを改選してほしい
メッシュを使ったグラデーションをラスタライズすると、ひび割れは消えるが、かなり拡大しないとわからない穴が開いていて、そのままプリントしてしまい、製品作り直し大きな損害でした。
ひび割れ １枚目画像
ラスタライズ時の穴 ２、３、４枚目画像2 votes -
Only Object Outlines visible
I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.
2 votes -
GPU Performance causes lag on RTX 4000 Ada – CPU rendering is smoother
Illustrator version: 2026 (30.1)
OS: Windows 11
GPU: NVIDIA RTX 4000 Ada
Driver: NVIDIA Studio 591.59Description:
When GPU Performance is enabled, Illustrator becomes less responsive (lag during zoom, pan and object manipulation).
Disabling GPU Performance makes Illustrator significantly smoother and more responsive.This happens even on empty or simple documents.
The issue is reproducible and does not depend on file complexity.Expected behavior:
GPU acceleration should improve performance, not reduce it.2 votes -
Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects
I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.
For example the following explanation:
I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler…2 votesThe team is investigating this.
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Can't see any Artboards
Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.
Would be grateful for any input on my situation.
2 votes -
The working screen often appears pink. How to fix it?
The working screen often appears pink. How to fix it?
2 votes -
Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026
As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.
Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.
2 votes -
Circle with thin stroke aligned inside has artifacts in GPU Preview
I’ve noticed that when I draw a circle with a diameter of 250 mm and a stroke thickness of 0.25 pt, with the stroke alignment set to inside, and then draw another circle with the same stroke thickness but a diameter of 230 mm, the smaller circle shows irregularities in the stroke line (see images).
When the stroke alignment is set to center, however, the circle is displayed correctly.
This issue isn’t serious, I just noticed it while working.2 votes -
GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics
When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.2 votes -
Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2
I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…
2 votes
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