Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
731 results found
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Measure tool does not work at all
The Measure tool does not work!
Ctrl+X and place it in the same position (Ctrl+F does not work all the time)1 vote -
AI refuse mes prompts ?
Lorsque je tape le prompt "Logo noir et blanc boucherie-charcuterie" ou "Logo noir et blanc boucherie". Il me refuse l'action sous pretexte que j'enfreins les consignes ???
1 vote -
Pencil Tool - unknown error - Illustrator 27.5
Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.
5 votes -
Dimension tool scale picker
Dimension tool not accepting change of scale, for instance 20:1 chosen, when wanting to alter to 10:1 having to close and reboot illustrator
1 vote -
Comands doesn´t work
No funciona ningún comando con el teclado. Ni si quiera acercar y alejar.
2 votes -
Illustrator crashes when using rotate tool
Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.
MacBook Pro M2 Max Ventura 13.4.1
Latest Illustrator 2023, 2024 same error in both1 vote -
Can't access any of the toolbar elements since Updating to new Mac OS
When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…
1 vote -
The pen tool isn't connecting anchor points on new shapes
When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!
2 votes -
Move (Enter) doesn't copy the first time it's selected
When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.
4 votes -
Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.
- Create a new Illustrator document.
- In the Appearance panel, deselect "New art has basic appearance", if it's selected.
- Select the pencil tool and use it to draw a curved line.
- Set the stroke of the line to 10 point and the color to red.
- Set the fill to black.
- Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
- Repeat with the pen tool. This time, the fill stays black when a second line is drawn.
This problem was not present in earlier versions of Illustrator.
System: Adobe Illustrator 27.6.1, M2…
1 voteThis is due the 'Fill new pencil strokes' option in the Pencil Tool Options dialog — it forces the new paths drawn with the pencil to drop their fills, even though the New Art Has Basic Appearance option may suggest both will be preserved.
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livecorners selecting multiple shapes in Windows
You need to click Ctrl to use live corners for both shapes
1 vote -
Rotate around a circle changes colours and appearance
When rotating around a center point on some angles the colours and shapes change of their own volition.
1 vote -
Something changed with proportional/uniform scaling
Holding Shift key down to proportionally scale an object used to be more 'forgiving'. At some point, it became necessary to align the mouse push or pull perfectly on a 45 degree angle to constrain proportions. There used to be wider margins. It is harder to keep the mouse aligned with the 45 angle. It becomes necessary to look at the snap guide angle instead of the artwork.
4 votes -
cursor covers tool tip in tool selection
When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.
1 vote -
join tool crash
Join Tool Complete Crash!
It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!
2 votes -
Tools to create will not load at all
Tools to create will not load at all
1 vote -
Move tool not working
I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.
2 votes -
Cutting a line with Scissors tool then resizing it works wrong
1: Windows.
2: 2022 26.5.0.
3: Cutting a line using the Scissors tool then resizing it using the handles.
4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.6 votes -
White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Illustrator 2023 often force close when drawing with the pencil tool
Illustrator 2023 version 27.2 freezes when I try to draw using the pencil tool for about 5-10 minutes with a pen tablet, and then immediately force close itself. and this keeps repeating several times and I even tried restarting my PC, changing the graphics performance for the Illustrator app to "High Performance", updating the latest drivers and software. but the problem is still not resolved.
I really need your help for this issue so that it can be resolved quickly. very annoying when I'm working and suddenly force close by itself.
additional information I use hardware: CPU AMD Ryzen 5…
3 votes
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