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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Home page + document bug

    [BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.

    1 vote
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  2. Black Screen when opening Ai

    When opening or creating a new file on Ai, there is a black screen. I need to resize window to be able to start using it.

    1 vote
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  3. Shapes are not drawn at the same postions like ruler lines on some zoom levels

    When placing a shape, a retancle for example and snap one side to a ruler, shape side position relative to the ruler is different on different zoom levels.

    Sometimes it is exactly on the same position, like always expected. Sometimes its overflowing the ruler, sometimes its to far away.

    Very annoying. It feels like working Corel Draw in the 90th. :-(

    1 vote
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  4. My flyout menus in AI no longer work unless I am holding down the control key

    My flyout menus in AI no longer work by clicking them, unless I am holding down the control key. This started while I was working in Illustrator and has persisted, in spite of reloading AI and restarting CC and my computer.

    1 vote
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  5. Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020

    My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.

    Running Illustrator v 24.0.2 on Windows 10.0

    1 vote
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  6. Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020

    My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.

    Running Illustrator v 24.0.2 on Windows

    2 votes
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  7. 1 vote
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  8. BRING BACK FUNCTIONALITY OF ACTIONS

    As we all know all too well, the "engineering team" adds to and removes features from AI, apparently completely without considering its effective use or convenience.

    Their latest trick: many operations won't record automatically anymore in Actions going from v23 to v24. Please bring that back.

    Functions not recorded anymore so far:

    – Create text frame
    – Cmd/ctrl-0 Fit Artboard in Window
    – Save As (including location, file type eg PDF and its settings)
    – Close

    I you find more please add them to the list.

    I'm getting so tired of this ignorant behaviour!

    1 vote
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  9. Layer arrow disappear

    Sometimes when I click on a layer arrow to hide the sub-layers, the layer arrow disapper and I cannot click it anymore. To make it reappear, I have to select another layer.

    Version: 24.0.2 (64 bit, Windows)

    1 vote
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  10. Scrollbars missing - Windows 10 - build 23.1 (64 bit)

    The scrollbars are missing when I open a file with multiple artboards. I see the zoom percent and artboard navigation inputs but they are floating almost 150px above where they should be. I've attached a screenshot of what I'm seeing.
    This issue only goes away for the current session when I fiddle with the UI settings, but comes back when I next start Illustrator.

    1 vote
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  11. ⌘ + = Zooming Won't Work After Recent Update

    Since the most recent update 24.0.3 a couple days ago, the keyboard command to zoom in ⌘ + =, no longer works on MacBook Pro 2017 running Catalina 10.15.3 (both internal keyboard and bluetooth). Seems to be an Adobe issue as colleagues in my office are also experiencing the same problem which requires us to now use the Zoom tool. Note: the ⌘ + - combo to zoom out still functions for some reason.

    2 votes
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  12. escape button missing text box

    The escape button does not work (is not there at all) on the touch bar on 24.0.3. When you are in tool-free mode, you cannot escape out of a text box any longer because the esc button is missing completely now.

    1 vote
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  13. Add Select > Same / Object in right-click menu

    Could you please add the Same / Object drop-downs to the Select section of the right-click menu?

    1 vote
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  14. Artboard units do not follow what is set in preferences (v 24.0.3)

    Set units to be in inches, but Paragraphs palette shows fields in points.

    2 votes
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  15. Realtime Preview makes rulers and objects disappear when moving

    In Illustrator 24.1 the real time editing feature makes guides or other objects that have no fill or stroke or an object with a white fill and no stroke disappear when moved.

    5 votes
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  16. Opening screen

    Illustrator 24.1
    macOS, Catalina, 10.15.3

    When opening Illustrator I'm presented with the home/opening screen which shows (in my case) latest files used. But regardless of how big I make that screen it never shows coreectly all the thumbs (some of them are cut-off) and there are no scrollbars to either scroll down or to theright to see everything. Would be nice if that is designed in a responsive way.

    1 vote
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  17. user interface does not hold settings of brightness

    The user interface does not hold the brightness settings. When illustrator restarts, many times it does not sustain the brightness setting from the last session

    1 vote
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  18. double rulers

    I've isolated exactly when this occurs. If I use the preflight panel, then go into overprint preview mode, it happens when I exit overprint preview mode in the preflight panel. At that point, the top ruler becomes two rulers. It happens maybe 70% of the time. Furthermore, when this happens, the cursor becomes offset by the same size as the lower ruler. The cursor is off by something like 3/4 inch. It's easy to resolve it. Control/Y and Control/Y again and it resolves, but it keeps coming back. This only happens on my Mac which is from around 2014. It…

    1 vote
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  19. Bug - missing options panel for Object > Path > Simplify

    I am missing an Options Panel for Object > Path > Simplify. Illustrator chooses a random simplification and automatically applies. MacBook Pro, OS Catalina, Illustrator 24.0.3

    1 vote
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  20. Illustrator window resizes on file open from Windows explorer.

    Running Windows 10 v.1903 and Illustrator v.24.0.2; with Illustrator open and maximized in the background, when double-clicking an .ai file in explorer, or right-clicking and selecting "Open with > Illustrator 2020", the Illustrator window is resized (usually to it's smallest possible size).

    1 vote
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